Client Relationship Management For Freelancers & Ways To Be Entrepreneur

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How to maintain good client relationship for a freelancer and how it leads to be an successful entrepreneur.

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Client Relationship Management For Freelancers & Ways To Be Entrepreneur

  1. 1. Client Relationship Management For Freelancers Nasir Uddin Shamim Co-Founder DevsTeam Limited
  2. 2. Why Client Relationship Is Vital?“91% of unhappy customers will not willingly dobusiness with your organization again.” Source: LeeResource Inc.
  3. 3. Be Punctual Response Quickly and Timely. Hand in Your Work on Time & Deliver Quickly. Client Often Hire Someone Who is Organized!
  4. 4. Know What You Can & Can’t Do Be Honest. Never Pretend If You Don’t Have The Skills. Focus On Your Client’s Requirements. Do Your Best!
  5. 5. Solve Some Problems For Free Find Other Problems & Let Your Buyers Know. Solve These & Let Him/Her Smiling.
  6. 6. Offer a Sincere ApologyCall over Skype or Have a Direct Call To YourBuyers & Say Why You Couldn’t Deliver YourWork in Time & Offer a Apology.
  7. 7. What’s The Benefit?“Happy customers who get their issueresolved tell about 4 to 6 people about theirexperience.”----Source: White House Office of Consumer Affairs,Washington, DC
  8. 8. Thank You

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