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ESSENTIALSESSENTIALS
OFOF
BUSINESSBUSINESS
COMMUNICATIONCOMMUNICATION
Life Blood & Foundation of any organization
www.Shab...
ObjectiveObjective
• Understand Communication & its Process
• Understanding what is Business Communication
• To understand...
The Mobile PolicyThe Mobile Policy
Be in the state of 3E’sBe in the state of 3E’s
Find at the least 2 Persons......Find at the least 2 Persons......
• Wearing Brown Shoes
• Having Moustache
• Smiling Ladi...
LGLG
Profile of CommunicatorProfile of Communicator
Exercise
What is Communication is all about….What is Communication is all about….
Speaking(30%) Listening & Observing(45%)
Reading ...
Communication - MeaningCommunication - Meaning
• Communication is a dynamic process…
• through this process we convey a th...
It is very hot.It is very hot.
How the reader perceives and interprets the written text?
Why Communication is Important? How will it help you?Why Communication is Important? How will it help you?
• Anticipate Pr...
Importance of Communication in BusinessImportance of Communication in Business
• At some point you will
encounter people o...
Check your Communication in the following situation: What & How ?Check your Communication in the following situation: What...
What you Say & How is important in Business CommunicationWhat you Say & How is important in Business Communication
• “What...
Direction without the MapDirection without the Map
Activity
Contact: Shabbar Suterwala
Email: shabbarsuterwala@hotmail.com
Or Call: +91-989 222 5864
This PPT is Designed & Created by...
Our Other ResourcesOur Other Resources
http://shabbarsuterwala.blogspot.com/ Pearls of wisdom
http://leaders-workshop.blog...
Essentials of Business Communication Skills
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Essentials of Business Communication Skills

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Essentials of Business Communication Skills

  1. 1. ESSENTIALSESSENTIALS OFOF BUSINESSBUSINESS COMMUNICATIONCOMMUNICATION Life Blood & Foundation of any organization www.ShabbarSuterwala.com Shabbar Suterwala presents
  2. 2. ObjectiveObjective • Understand Communication & its Process • Understanding what is Business Communication • To understand and explore the Importance, Barriers, Essential of Business Communication
  3. 3. The Mobile PolicyThe Mobile Policy
  4. 4. Be in the state of 3E’sBe in the state of 3E’s
  5. 5. Find at the least 2 Persons......Find at the least 2 Persons...... • Wearing Brown Shoes • Having Moustache • Smiling Ladies / Gentlemen • Long Hair (Gentlemen only) • Carrying/Having Leather Bag • Wearing Blue Dress • Long Hair (Ladies only) • The Handsome / Beautiful • Wearing Red Tie • Tallest in your Row Icebreaker
  6. 6. LGLG
  7. 7. Profile of CommunicatorProfile of Communicator Exercise
  8. 8. What is Communication is all about….What is Communication is all about…. Speaking(30%) Listening & Observing(45%) Reading (16%) Writing (9%) It is about Connecting….It is about Connecting….
  9. 9. Communication - MeaningCommunication - Meaning • Communication is a dynamic process… • through this process we convey a thought or feeling to someone else. • how it is received depends… on a set of events, stimuli, that person is exposed to… • ex: (Next Slide)
  10. 10. It is very hot.It is very hot. How the reader perceives and interprets the written text?
  11. 11. Why Communication is Important? How will it help you?Why Communication is Important? How will it help you? • Anticipate Problems • Make Decisions • Coordinate Workflow • Supervise others • Develop Relationships • Manage Knowledge, Ideas & Creativity • Create a Clear Vision and Energize employees • Promote Products & Services
  12. 12. Importance of Communication in BusinessImportance of Communication in Business • At some point you will encounter people or customer who are rude or difficult to communicate with . In those instances, it is more important than ever to demonstrate professionalism.
  13. 13. Check your Communication in the following situation: What & How ?Check your Communication in the following situation: What & How ? – In a classroom with known friends – In a meeting room with unknown people – At a picnic, with family – In the chambers of an authoritative personality – Making a presentation before a group – With people who are more knowledgeable and smart than you – At home…!!
  14. 14. What you Say & How is important in Business CommunicationWhat you Say & How is important in Business Communication • “What about that Report?” • “We want more share” • “You are always late” • “I will make sure I look into it” • What you say • How you say • When you say • When to stop
  15. 15. Direction without the MapDirection without the Map Activity
  16. 16. Contact: Shabbar Suterwala Email: shabbarsuterwala@hotmail.com Or Call: +91-989 222 5864 This PPT is Designed & Created by re than 150+ Ready made PPT’s on Various Soft Skills Topics availab www.ShabbarSuterwala.com/productswww.ShabbarSuterwala.com/products
  17. 17. Our Other ResourcesOur Other Resources http://shabbarsuterwala.blogspot.com/ Pearls of wisdom http://leaders-workshop.blogspot.com/ Inspirational Motivational Videos & Presentations http://time-managementor.blogspot.com/ Time Management Tips, Tricks & Suggestions http://training-and-trainers.blogspot.com/ International Trainers & their Sharing http://nlp-sharing.blogspot.com/ NLP stuff and video http://seeandgetinspired.blogspot.com/ Inspirational & Motivational Posters http://bust-the-stress.blogspot.com/ Bust the Stress - Stress Busters http://business-training-online.blogspot.com/ Business Training Online http://quotes-for-the-day.blogspot.com/ Quotes for the Day http://communication-skills-material.blogspot.com/ Communication Skills Resources

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