Product Portfolio

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witel pte ltd\'s product portfolio.

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Product Portfolio

  1. 1. PRODUCT PORTFOLIO Jimmy M. Jigmo
  2. 2. DESKTOP MESSAGING
  3. 3. MOBISPINE •Swedish based VAS company , HQ in Stockholm •World leader in Enterprise Desktop Messaging solutions •Global presence: sales offices in Europe, US&LATAM, Middle East, APAC •25 leading Mobile Operators as customers: Vodafone, Orange, Mobistar, TeliaSonera, Tele2, Netcom, MTS, Tata, Telefonica O2, Telenor and more
  4. 4. BUSINESSDRIVERS •Desktop Messaging is a proven mission critical solution for Enterprise Customers and their day-to-day business activities •The DM solution addresses Enterprises from various sectors: banking, transportation, healthcare, insurance, BPO, IT, public sector, auto industry •Allows Enterprises to reach workforces, customers and partners via SMS and MMS •Operators are able to win more Enterprise accounts and strengthen the existing ones with a convenient, cost-effective and relevant messaging service for their businesses •Integrated experience across handsets and Mobile Broadband (using a recognizable phone number)
  5. 5. VERYINTUITIVEUSERINTERFACE Version No: 12345 / Status: Live
  6. 6. NEWFEATURES • Composer – Send email as well as SMS, all from one window – Easy MMS composer (optional) • Contacts – Access all sources of contacts - Outlook, Windows, Mac – Easy importing of contacts from Excel and CSV files – Option to integrate with online handset contacts sync servers – Visual display of contacts alongside the composer window – ‘Recent Activity’ window automatically generates a list of favourite contacts – Group messaging – create groups in the client • Messages – ‘Speech bubble’ conversational history of messages sent and received – ‘Recent Activity’ view of the last SMS sent or received for each contact
  7. 7. SMSFROMMICROSOFTOUTLOOK Includes access to Outlook Address Book use contacts, groups and distribution lists Sending SMS&MMS Message Scheduling schedule SMS&MMS to be sent SMS Calendar reminders Signatures and Message Templates Reply-to-Inbox function Allows sending long messages Works on Outlook 2003 up to 2010
  8. 8. MICROSOFTOUTLOOK-EXAMPLEFEATURES Schedule SMS delivery SMS ‘signatures’ and ‘templates’ SMS reply is delivered into the user’s Outlook inbox SMS reminders of calendar events
  9. 9. SMSSOLUTIONFORIPAD The application includes: •the ability to read the iPad contacts, •send long messages with concatenated SMS, •see a message history and delivery status, •access images from a user’s image gallery to compose an MMS •record audio to add to an MMS.
  10. 10. ENTERPRISEAPI The Mobispine API enables 3rd party enterprises and developers to create applications that send and receive mobile messages through the Operator network For Enterprises and Developers: flexibility in how they send messages; no longer tied to just the Mobispine clients a specially designed API a dedicated web portal with support tools, code samples and documentation self-service registration simple sign-up and payment through their existing handset contract For the Operators: a valuable enterprise tool and a way to capture the long-tail of messaging apps a ready to launch package of support tools and services control without overhead: set terms, conditions and policies for accounts
  11. 11. ENTERPRISEAPI-ARCHITECTURE Enterprises & Developers Existing Mobispine clients Mobispine Messaging Platform Operator SMS-C (& MMS-C) Operator billing Operator provisioning New 3rd party clients API
  12. 12. PROFESSIONAL SERVICES
  13. 13. BRANDINGSERVICES • Client is fully Operator brandable
  14. 14. MOBILEBROADBANDSOLUTION • Ability to deploy with Mobile Broadband dongles • Ability to integrate with ‘Connection Managers’ – Ability to upgrade many devices in the field • Create additional messaging revenues – Ability to charge separate tariffs • Unified user experience – Allow sending from a handset number • Additional services – Add MMS – Access desktop contacts
  15. 15. 2WAYSMS • Mobispine’s ‘Reply-to-Inbox’ solution enables 2-way SMS Reply-to-Mobile Mobispine MMP Operator SMS-C Send Send Send ReplyReply Mobispine MMP Operator SMS-C Send Send Send Reply Reply-to-Inbox Reply
  16. 16. INTEGRATIONSERVICES:NETWORKADDRESSBOOK • The Mobispine Desktop client can be connected to an online contacts sync service/network address book • Enables access to handset address book as well desktop address books (Outlook, Windows etc) • Provides a unique opportunity for Operators to unify both mobile and desktop contacts in one branded app
  17. 17. INTEGRATIONSERVICES:VOICEMAIL • Notification of new voicemail on your PC • Based on copy- forward of voice messages from voicemail system • Ability to play, forward, delete voicemails • Ability to reply by SMS – or VOIP call
  18. 18. INTEGRATIONSERVICES:MESSAGEARCHIVES • Message history can be a view on to a Network Message Archive • View all messages sent and received from the handset as well as the desktop • Copy-Forward from SMS-C and MMS-C • Other message types such as Voicemail to produce a unified inbox • Control the delivery destinations – Phone, desktop, additional phone numbers, copy to email addresses etc • One number, two screens
  19. 19. INTEGRATIONSERVICES:PERSONALISATIONRULES • Easy to use graphical interface for message personalisation systems • Intuitive way to set complex copy/divert/block rules – Auto-Reply/Out of office – Black lists • Set rules per contact • Set rules for time periods • Controls message sending and receiving for the handset as well as the desktop
  20. 20. DESKTOPMESSAGINGARCHITECTURE
  21. 21. DESKTOPMESSAGING-ENTERPRISEUSECASES Company Current pain Solution Gain Transportation company Difficult and expensive to efficiently communicate to delivery drivers, field staff and customers The operational staff in the offices has the eSMS to communicate through SMS using distribution lists with the drivers, informing them about routes and delivery changes. Customers are also being informed about ETAs Communication improved with 60%. Delivery efficiency has experienced a growth. Better relationship with customers Insurance Company Too expensive to keep the customers informed The Insurance Brokers use the eSMS from Outlook to send periodic reminders to their own customers and ask for a confirmation reply. Also insurance brokers use the scheduling of SMS to secure periodic SMS reminders to their customers: insurance renewals, etc B2C communication made easy. Customers receive information from a known source(their personal broker). For the Insurance Company: costs for communication with customers had decreased considerably. Customer retention grew Easy to control costs
  22. 22. DESKTOPMESSAGING-ENTERPRISEUSECASES Company Current pain Solution Gain IT&Telecom Infrastructure Company Expensive and difficult to communicate to field engineers and workforce Using the eSMS and Mobile Internet dongles, the company manages to easily communicate to the field engineers and receive confirmation replies Field engineers easily track the status of their work by notifying the customers 90% improvement in the communication between office and field engineers and also between engineers and customers Value for the Operator:200 SMSs per day Public Sector Institution Difficult and expensive to communicate with diplomatic personnel deployed all around the world. Using the eSMS service, the diplomatic personnel is constantly updated with press releases and news bulletins sent by the personnel in the home country. Solves a key barrier of time zones and keeping the diplomatic staff informed by sending scheduled SMSs that will not interfere with their daily schedule Efficient and instant communication. Going beyond time borders
  23. 23. Version No: 12345 / Status: Live© 2010 Acision BV. All rights reserved. DESKTOPMESSAGING-OPERATORBENEFITS Relevant Enterprise messaging service Operators are able to win more Enterprise accounts Operators are able to strengthen the existing Business accounts with a convenient, cost-effective and relevant messaging service for their businesses Service increases traffic with extra up to 200 SMS/user/month Secures more revenue from core services Sits to be a milestone product against competition Boosts usage of MMS
  24. 24. MOBILE BROADBAND
  25. 25. Benefit: - With Birdstep Easy Connect any vendors devices can be supported enabling operator to optimize choice of vendor. --> Potentially lower CAPEX as choice of device vendor can be optimized --> Potentially lower OPEX as one single software regardless of device vendor or device model DEVICEINDEPENDENCY
  26. 26.  User Interface - simple intuitive, potentially less calls to customer care Benefit: - Intuitive skin – easiness, only press connect button - Lots of work put into intelligent communication with end user during installation and while using the client --> Potentially less customer calls which lowers OPEX  Always best connected, seamless connectivity for different network technologies gives rich end-user experience and potentially offload from Cellular networks USERINTERFACE
  27. 27.  Roaming Alert! – Roaming alert before being connected. Roaming alert! - Roaming price indication before connection - Price list contains roaming partner and pricelist which is preinstalled - Price list can be remotely updated - Log can be used to trace users roaming connections - Accumulated roaming cost is shown in the system tray Benefits: - Increasing customer awareness of roaming cost - Pre-warning in order to avoid “shock bills” - Accumulated cost will every now and then pop-up and make end-user aware of there is a premium cost associated with roaming ROAMINGALERT!
  28. 28.  Marketing window – Click on link, redirected to Birdstep homepage. Targeted messages, eg. VIP customers getting one message based on IMSI ranges. Marketing window for communicating with end-user and increase their loyalty and brand awareness  - Can be used for up-sell, cross-sell, survey - Targeted messages: VIP customer, Consumers, Business have different messages - The messages are created and distributed by operator using DMS - Every time a customer connect, BEC will check with DMS whether there is a new message or not. Birdstep benefits: - Strong brand positioning possibility - Could increase ARPU by using commercial messages to end-users - Targeted messages will increase the value of the marketing window/message MARKETINGWINDOW
  29. 29.  Operator SMS – Sending SMS with PoP up window. Templates or Show text in the UI. Based on short number • Create pop-up templates for different purposes: −Predefined graphical templates where the original text of the SMS, including clickable http-links, is presented −Templates with both pre-defined text, links and graphics −Present different messages depending on originating number Benefits: • Use SMS as a direct operator channel to give individual information to the end-user • Examples of Usage areas: Data usage, Billing status, Welcome messages, New offers • Possibility for top-up for pre-paid ( a number of pre-paid solutions are possible) OPERATORSMS
  30. 30.  Usage – separated on national- and roaming traffic Benefits: - Gives end-user ability to get usage - Gives end-user threshold notification USAGE
  31. 31.  Support & Maintenance window  Designed for non commercial messages: - Network problems - General information from operator - Will be shown in main UI Benefits: - Another way of communicating with customers. - Operator can be proactive by sending out messages on network problems preventing customer calls and lower the OPEX SUPPORTANDMAINTENANCEWINDOW
  32. 32.  Account Tab – Prepaid and self administration  Prepaid solution: - Check balance (uses USSD) - Top Up account using a voucher code (code from selfcare portal and/or retail or other channel)  Account tab – Selfcare portal - Link to self care portal for self administration and customer communication - Could be linked via operators AAA-system for secure verificatoin of customer and enable “one- click” logon to “my-account” or similar. Benefits: - Help end-user to lower OPEX due to self administration for balance check and top up of account . Less calls to customer care for balance check/top-up. ACCOUNTTAB
  33. 33.  Applications  Operator may choose to have clickable icons that launches applications and/or redirect customers to predefined web sites.  Video  Uses standard video format, e.g use high definition video form YouTube or have operator producing video that can have information on services or products. Also can include: - getting started guide, help videos, animated videos for troubleshooting Benefits: Gives operator a way of informing/communicating with end-user using video and sound in order to have marketing messages to increase ARPU and/or troubleshooting videos helping customers to troubleshoot without contacting customer care. APPLICATION&VIDEOTAB
  34. 34. Benefits: In the next release of the Bec 3.x client there will be an integrated diagnostic and self-repair tool which gives an enhanced end user experience and gives the Operator a better understanding and control of fault scenarios. --> Potentially less customer calls which lowers OPEX DIAGNOSTICSANDSELF-REPAIRTOOL
  35. 35. MOBILE EMAIL
  36. 36. Momail is mobile mail for everyone: •The easiest mobile email application to start and to use •The most cost-effective mobile email •Any Digital Content to be sent to the mobile •Minimizes the Data Bandwidth usage •Zero Logon Technology •Digital Content Delivery platform ABOUTMOMAIL
  37. 37. • Momail is the idea of 3G Mobile Communication after Voice and SMS and can increase ARPU easily •Momail Service is easy to integrate with Mail System, Internet ASP Services and with a low investment. BEST Mobile Solution with high ROI. •Mobile email is the “Golden Key” to open the Mobile Data Services opportunity •Simple is the BEST. Momail is a mobile solution with very easiest provisioning and activation, smartest functionality and the lowest TCO ( Total Cost of Ownership ) in the Mobile Solution Services Market MOMAILPROPOSITION
  38. 38. GPRS / WCDMA Internet Push Client Connectivity: Push Client establishes a TCP connection to Momail ID Relay Server (port 143, 2525) whenever GPRS network is available. This TCP connection is used to deliver data packages to both directions. TCP Connectivity for Connectors: Connector opens a TCP connection (143 or 2525) directly to the ID Relay Server and authenticates against it. The same connection is used to send messages to and from the connector Momail ID Relay Server Accessibility: ID Relay Server has two public IP addresses and Domain Names. One for clients and connectors and the other one for Web UI access. SMTP Connectivity : Relay Server has a public email address, which is used to send and receive mails to/from the connectors over the Internet. Email routing TCP TCP, port 143, 2525 HTTP / HTTPS HTTP/ HTTPS Momail ID Relay and Admin Server Momail TWM Web Server Momail Web UI Momail ID Relay Server MOMAILIDRELAYSERVERROLE
  39. 39. • Easy Activation - 3 Step Only • Select Momail through “My Services” • Directly available if you already have “Jajah” account; if not can create “Jajah” account through Momail “My Services” and binding to Momail account. • Making IP Call by sending a mail through Momail. Just send to the mail account “Jajah” and input the telephone number in the mail subject. You can enjoy “Jajah” service on the go. •Easy to Use • Don’t need to input Jajah account password • Making a call just sending a mail •Excellent in TCO • Low Cost to make a international phone call • Stable voice quality and save the phone bill on the go IPCALLTHROUGHMOMAILSERVICE
  40. 40. • Integrate with most popular Internet services, Social Networks, BLOG update and pictures sharing • Yahoo, GMail, MSN •Jajah MORECREATIVESERVICESANDINTERNETCONTENT
  41. 41. • Flickr •WiKi Upload pictures Search pictures Encyclopaedia MORECREATIVESERVICESANDINTERNETCONTENT
  42. 42. Market leader in device support – currently 1,200+ different • Cover Features Phones and Smartphone • Support 95% of the handsets in the Market • Support ”push mail” avialable on the handsets • Support all major handsets OS • Symbian, Windows, Java, Linux • iPhone, Android iPhone : Momail Picture Optmization 28K after Momail Optimization from 2.5MB, Optimize up to 98.88% MOMAILWORKSONMOSTHANDSETS
  43. 43. Mobile Message Optimization and Protection Engine (MMOPE) • Momail Mobile Content Optimization Patent Technology makes Mobile Data “Come Through” • Content (ex pictures) optimization save data transaction and provide the BEST viewing quality on the handset • Download to handsets up to 1,000 faster • Save up to 1,000 times of mobile data cost To: Jimmy Jigmo Subject: The Boathouse Send Ok More Nice picture! The original is in your web mail at Momail City. [ATTACHED FILES] 1. <Boathouse.JPG> [Momail STATS] Orig.Size: 14003.60 KB Opt.Size: 17.79 KB [Savings: 98.73%] MOMAIL–THESMALLESTMOBILEEMAILONEARTH
  44. 44.  Easy to Use – No special Client is needed on the phone.  Easy to Activate – Only Accept the SMS configuration to your phone to complete the Momail Services Account Activation  Support Handsets – Supports more then 1,700 handsets now  Super-Inbox – All your personal email can be auto collected through the Momail Super- Inbox( includes Yhaoo!, Gmail, Sohu, Hotmail and ISP Mail ) Also support Dynamic Sender function.  Ultra Speed and High Performance – Optimize up to 99.9% data transaction. Original files also protected into Server.  Garage Mail Protection – Provide World Class IronPort for protection.  Low Cost to Enable Momail Services  Others – Provide Full Web Mail Functionality  Focusing on Consumer and SME Push Mail Market – No need to download Client and Install.  TurnKey Solution – No need to invest HW, Maintain Operation and Support.  Clientless Push Mail – No1 handsets support in the world, no need to install and maintain client with Push Mail experience.  Deploy Fast with Performance – No Need to invest HW to enable Momail Services  MMOPE Patent Technology – Momail Services Core Technology to delivery Content with minimum effort in Mobile World.  No Integration Effort – Only Provide the SMSC from Operators.  No Client – Low local technical support need For Customers For Partners MOMAILUNIQUEFEATURES
  45. 45. COMING SOON
  46. 46. VIRTUALAPPSTORE
  47. 47. MOBILE EVENT
  48. 48. ABOUTMINT MINT is a web-based mobile service which makes it easier for event visitors to connect with each other. The purpose of MINT is to make it easier for the event visitors to expand their networks and create new business opportunities. This service is a suitable tool for attendees, exhibitors and organizers. MINT contains a series of functions that make it easier for the users to engage, meet new people and find their way around large meetings. Thanks to MINT, the attendees do not need to carry around papers and laptops. A modern and Internet-enabled cell phone is all it takes to keep track of the relevant information during the event.
  49. 49. CONNECT Normally, the attendees get name tags at the beginning of the event and carry them around during the event. Problem is, a name tag does not necessarily contain all the information you need in order to determine if the person in question is someone you might be interested in getting to know. MINT has a solution to this problem. With our auto match function, the user can easily find people who are compatible with him or her, based on similarities and differences in their areas of interest. The user can create a personal contact list with like-minded people and even send messages to them. The user can also find people by means of a search function.
  50. 50. EXPERIENCE During a large meeting, it is very important to provide the attendees with relevant information. For example, people need to know when and where seminars take place and what value they can expect to derive from the seminars. Our mobile service MINT solves this problem in a more elegant way. All the information is accessible through the cellphone - there is no need to carry around papers or computers. The visitor can easily stay updated about the current schedule by using only the cellphone. The entire schedule of the event is accessible in MINT.
  51. 51. DISCOVER As an attendee, it is not always easy to know where to go during an event. The building can be large and the surroundings are not always familiar. Once again, MINT can come to the rescue. If the event organizer so chooses, MINT can display maps that help users find their way around the event. MINT can also contain maps that help the user to find shops, restaurants and local tourist attractions.
  52. 52. MOBILE SECURITY
  53. 53. • Protection must be placed close to the assets (servers and/or data) • Remote access is no longer different from traditional internal access • Mobile access is necessary for road warriors • Extensive logging and traceability must be easy to add o Logging at the gate/firewall does not give the right picture o With this approach it is possible to control all access from one place WENEEDTOCHANGE
  54. 54. Mail WEBVPN VoiP IM Legacy MOREMOBILEUSERSWILLCREATEHOLESINTHEFIREWALL
  55. 55. THE COMPANY Employees Remote officeHome workers Outsourced resources Internet Company Network There are no real borders anymore, users move from the outside to the inside and vice versa. WHATISANETWORK?
  56. 56. With AppGate the difference between inside and outside disappears and the difference between wired, wireless and mobile access becomes managable All traffic between the user and the AppGate server is encrypted and compressed APPGATEADDSSECURITYWHEREITBELONGS
  57. 57. AppGate Security Servers Clustered Appl. Data Appl. Server Virtualized Appl. Servers LDAP Internal Workers = protected by the AppGate Server Internet = encrypted traffic = direcly connected to the AppGate Server Home Workers Remote Workers = AppGate Endpoint Security Appl. Server Remote office Appl. Data Satellite Remote office 3rd Party Service Providers Internal Network Centralized Secure Infrastructure Architechture USB client connection SmartPhone connection Mail Cal Intranet ACENTRALISEDSECUREINFRASTRUCTUREARCHITECTURE
  58. 58. The user can access with any type of device: PC, Mac, Mobile Phones and it works on any transmission: Fixed, Mobile, Wifi. Different clients or clientless for different platforms The user logs in the same way regardless of platform The user is presented with a dynamic portal which shows what is accessible for that user APPGATEMAKESITEASIERFORTHEUSERS
  59. 59. Increases the safety of the authentication process Intuitive and easy to use, no user training required No extra investment in hardware Easy to set up BUILDINSMS2-FACTORAUTHENTICATION
  60. 60. Mobile phones have become more ”intelligent” With Mobile Data Networks it is now possible to reach almost any type of information on the company network The Mobile Access has to be treated the same way as all other access It is time to change the Mobile Phone into an Personal Mobile Computer with Mobile VPN SECUREACCESSFROMMOBILEPHONES
  61. 61. With AppGate it is possible to provide secure access to e-mail, calendar sync, intranet access and other applications through Mobile VPN the same way as any other remote access This without having to invest in costly 3-party development and infrastructure The installation at the mobile device is easy and the user will be up-and-running in less than two minutes MOBILITYWITHAPPGATE
  62. 62. Client automatically reconnects to the server if the connection is dropped AppGate supports seamless roaming between networks and operators Wired Wireless 3G GPRS EDGE Time for roaming can be set by the administrator All traffic in the VPN tunnel is encrypted and compressed MOBILEROAMINGFORLOSTCONNECTIONS
  63. 63. The AppGate Server contains a full Secure Instant Messaging system for corporate use. It handles all the security issues usually associated with Instant Messaging Systems: • All communication is encrypted • The user is always identified • It is possible to send encrypted files • Works on devices that supports Java SECUREINSTANTMESSAGING
  64. 64. MOBILE OFFICE
  65. 65. The operator will be able to offer a secure, simple, easy and cost effective solution Secure e-mail access, intranet access and calendar/contact synchronization on any smart-phone Easy to implement both at the customer and the operator (no changes in the network infrastructure needed) Enables desktop-equivalent functionality on a Smartphone SECUREMOBILEOFFICE
  66. 66. Technical Partners Alliances

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