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Micah Spear, Rachel Happ
This group explored how to rethink that all-important first impression. Bringing elements of warmth and personalized attention, Life Essentials is a service that is comprised of a rich and nurturing touch point that comes in the form of a gift-like welcoming kit. Hand-written cards, essential oils and soothing teas are among the items that combined together might impart an experience for the patient to feel like an honored guest.