Resilience, leadership and recovery   from the Canterbury quakes of    2010-2011: some case studies           Presented by...
Overview• The Christchurch Recovery and the  importance of Resilience• Leadership as a key enabler of resilience• Three ca...
A Resilience Model• Definition of resilience: The ability to survive a  crisis and thrive in a world of uncertainty• The R...
Economic Recovery from Disaster• Economy as a whole• Individual businesses and organisations
Immediate slump and following recovery        Economy(e.g. retail sales)                             as a                 ...
Recovery and Resilience:                               Individual Businesses                                            Ty...
A Resilience Model• Definition of resilience: The ability to survive a  crisis and thrive in a world of uncertainty• The R...
Leadership + Virtue= ability to mobilise the “leader” in everyone and maximise the adaptability of businesses and        c...
Fide Condita Fructu Beata Spe Fortis translated means "Founded in Faith,    Rich in the Fulfillment thereof,Strong in Hope...
Wisdom     Justice   Courage ModerationFaith   Hope   Love
Panel BeaterVirtues:Wisdom + HopeResilience:Staff engagement, pro-active,creativity & innovation, breakingsilos
Panel BeaterKey factors to recovery:-Sought out creative ideas from staff to solve challenges faced by multiple shop closu...
IT RetailerVirtues:Faith +ModerationResilience:Effective partnerships, decision making
IT RetailerKey factors to recovery:-IT Industry Cluster  relationships-Loyalty of clientele-Found “silver lining” with red...
Hair SalonVirtues:Courage + LoveResilience:Unity of Purpose, Situation awareness andstaff engagement
Hair SalonKey factors to recovery:-Trust and loyalty of staff (due to owner’s commitment to staff and effective decisions)...
Recovery and Resilience:                               Individual Businesses                                             T...
Disaster Recovery• Resilience Advice:                                     “Bad Times have a scientific  – Become a great „...
Resilience and Recovery
Dr John Vargo, Resilient Organisations, University of Canterbury - Seismics and the City 22 March 2012, Christchurch
Upcoming SlideShare
Loading in …5
×

Dr John Vargo, Resilient Organisations, University of Canterbury - Seismics and the City 22 March 2012, Christchurch

1,598 views

Published on

Published in: Education, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,598
On SlideShare
0
From Embeds
0
Number of Embeds
21
Actions
Shares
0
Downloads
8
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • 13 Indicators of Resilience all enabled by Great LeadershipGreat Leadership empowered by 7 Cardinal VirtuesCrisis of leadership ethics: bottom line, knowledge, creativity, success, “Me generation”A key concept from Ron Heifetz book “Leadership without easy answers”:[craft this statement into something short and memorable] A key to great leaders is the ability to mobilize the activity of leading in everyone, thus strengthening a communities ability to adapt (see pg. 66, etc)
  • MottoFide Condita FructuBeataSpe Fortis translated means "Founded in Faith, Rich in the Fulfillment thereof, Strong in Hope for the Future". Further interpretation can be read:"Fide condita" is a reference to ecclesiastical origins and name of the City, taking "fides" in the sense of the Christian Faith."Fructubeata" means "rich in the fruits of the earth" and "rich in the fruits of her industry", as well as in the fulfillment of the Founders' Faith."Spefortis" means at once "strong in hope" and "bold in her claims upon the future".
  • “At the end of the day, I could have just closed up shop and been $1,000,000 better off!” But what would my staff do? They have been loyal, and that is a two way street.“Bought a dozen bottles of bubbly to celebrate the next move!”
  • Dr John Vargo, Resilient Organisations, University of Canterbury - Seismics and the City 22 March 2012, Christchurch

    1. 1. Resilience, leadership and recovery from the Canterbury quakes of 2010-2011: some case studies Presented by Dr. John VargoCo-Leader: Resilient Organisations Research Programme, University of Canterbury
    2. 2. Overview• The Christchurch Recovery and the importance of Resilience• Leadership as a key enabler of resilience• Three cases of resilient businesses in Christchurch
    3. 3. A Resilience Model• Definition of resilience: The ability to survive a crisis and thrive in a world of uncertainty• The ResOrgs Resilience Model: ADAPTIVE PLANNED Leadership Unity of purpose Staff engagement Effective partnerships Situation awareness Proactive posture Decision making Planning strategies Leveraging knowledge Stress testing plans Innovation and creativity Breaking silos Internal resources www.resorgs.org.nz
    4. 4. Economic Recovery from Disaster• Economy as a whole• Individual businesses and organisations
    5. 5. Immediate slump and following recovery Economy(e.g. retail sales) as a wholeBoom and following slump(e.g. construction industry during rebuild)Immediate slump and no full recovery(e.g. a sector that loses competitiveness) Event
    6. 6. Recovery and Resilience: Individual Businesses Type of Event Crisis or Disaster Catastrophe Emergency Least Decline ResilientType of Recovery Recover fully Bounce back Bounce forward Most Resilient
    7. 7. A Resilience Model• Definition of resilience: The ability to survive a crisis and thrive in a world of uncertainty• The ResOrgs Resilience Model: ADAPTIVE PLANNED Leadership Leadership Unity of purpose Staff engagement Effective partnerships Situation awareness Proactive posture Decision making Planning strategies Leveraging knowledge Stress testing plans Innovation and creativity Breaking silos Internal resources www.resorgs.org.nz
    8. 8. Leadership + Virtue= ability to mobilise the “leader” in everyone and maximise the adaptability of businesses and communities1 1 “Leadership without easy answers” by Ron Heifetz
    9. 9. Fide Condita Fructu Beata Spe Fortis translated means "Founded in Faith, Rich in the Fulfillment thereof,Strong in Hope for the Future" Hope
    10. 10. Wisdom Justice Courage ModerationFaith Hope Love
    11. 11. Panel BeaterVirtues:Wisdom + HopeResilience:Staff engagement, pro-active,creativity & innovation, breakingsilos
    12. 12. Panel BeaterKey factors to recovery:-Sought out creative ideas from staff to solve challenges faced by multiple shop closures-Staff support for work practice changes-Found “silver lining” for customers in shortened turnaround time
    13. 13. IT RetailerVirtues:Faith +ModerationResilience:Effective partnerships, decision making
    14. 14. IT RetailerKey factors to recovery:-IT Industry Cluster relationships-Loyalty of clientele-Found “silver lining” with reduced costs and synergy with co- located business
    15. 15. Hair SalonVirtues:Courage + LoveResilience:Unity of Purpose, Situation awareness andstaff engagement
    16. 16. Hair SalonKey factors to recovery:-Trust and loyalty of staff (due to owner’s commitment to staff and effective decisions)-Loyalty of clientele-4am friends in the industry-Access to customer info and bookings from IT supplier in Wellington-Govt wage subsidy and business interruption insurance to pay staff-Found “silver lining” with “new generation” staff
    17. 17. Recovery and Resilience: Individual Businesses Type of Event Crisis or Disaster Catastrophe Emergency Least Decline ResilientType of Recovery IT Retailer Recover fully Bounce back Hair Salon Panel Beater Most Bounce forward Resilient
    18. 18. Disaster Recovery• Resilience Advice: “Bad Times have a scientific – Become a great „virtuous‟ value. These are occasions leader, it is your best a good learner would not miss.” insurance Ralph Waldo Emerson – Look after your people (1803-1882) – Plan well and strengthen ability to adapt – Create regular time to “find the silver lining” – Learn from everyday „crisis‟
    19. 19. Resilience and Recovery

    ×