Robert Sullivan
2 SlideShares 30 Followers
Personal Information
Organization / Workplace
Glasgow, United Kingdom United Kingdom
Occupation
CEO and Mentor and DBS Consulting Group
Industry
Apparel / Fashion
Website
http://www.robsullivan.net
About
Robert Sullivan is a well known entrepreneur, mentor and public speaker, he is in the top 1% of all viewed LinkedIn profiles internationally and has around 30,000 twitter followers. Robert is CEO of DBS HR/ Management Consulting and leads up a number of companies in the e-learning space. He mentors through his own company, Virgin Group and Business Mentoring Scotland. He is an internationally acclaimed public speaker and is open to speaking offers and agencies. At DBS we excel at: Helping organisations, teams and individuals transform mentoring and coaching - authored over 30 peer reviewed academic papers in the area and in the area of entrepreneurial learning. Hands on 'real life...
Contact Details
Tags
customer service excellence ecommerce customer service business customer experience conference speaker robert sullivan insights trainer keynote speaker customer journeys sullivan university conference qfd contact centres personalisation cabinet office customer care call centres customer care telesales marketing quality contact centre linkedin pinterest twitter call handling facebook define quality customer journey tqm customer insight instagram social media
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Presentations

(2)

Social business digital business customer service care

7 years ago • 133 Views

Social business digital business social media customer service

7 years ago • 258 Views
Personal Information
Organization / Workplace
Glasgow, United Kingdom United Kingdom
Occupation
CEO and Mentor and DBS Consulting Group
Industry
Apparel / Fashion
Website
http://www.robsullivan.net
About
Robert Sullivan is a well known entrepreneur, mentor and public speaker, he is in the top 1% of all viewed LinkedIn profiles internationally and has around 30,000 twitter followers. Robert is CEO of DBS HR/ Management Consulting and leads up a number of companies in the e-learning space. He mentors through his own company, Virgin Group and Business Mentoring Scotland. He is an internationally acclaimed public speaker and is open to speaking offers and agencies. At DBS we excel at: Helping organisations, teams and individuals transform mentoring and coaching - authored over 30 peer reviewed academic papers in the area and in the area of entrepreneurial learning. Hands on 'real life...
Tags
customer service excellence ecommerce customer service business customer experience conference speaker robert sullivan insights trainer keynote speaker customer journeys sullivan university conference qfd contact centres personalisation cabinet office customer care call centres customer care telesales marketing quality contact centre linkedin pinterest twitter call handling facebook define quality customer journey tqm customer insight instagram social media
See more