Monitor and Analyze your Aastra VoIP Environment

Infrastructure

End User Experience

Security & Event

Monitoring

Analy...
Monitor and Analyze your Aastra VoIP Environment
Call Monitoring
• Global overview, by IP Zone or by IP Network
• Call Qua...
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ServicePilot VoIP and UC monitoring for Aastra

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Monitor and analyze your Aastra VoIP ecosystem with ServicePilot.

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ServicePilot VoIP and UC monitoring for Aastra

  1. 1. Monitor and Analyze your Aastra VoIP Environment Infrastructure End User Experience Security & Event Monitoring Analysis Management • Availability & Performance for PBXs, Gateways, Trunks & SBCs • Network-Aware VoIP Monitoring • UC Ecosystem Monitoring (Cisco, Lync, Acme Packet and more) • Call Quality per extension, location and status • Call details • Advanced Search Engine • Conference and video calls • • • • • Easy-to-use All-in-one No hidden costs Contact Us Americas: +1 (954) 446-9010 Europe: +33 2 40 60 13 30 www.servicepilot.com Unauthorized calls Unusual calls destinations After hours calls Excessive duration calls VoIP spam
  2. 2. Monitor and Analyze your Aastra VoIP Environment Call Monitoring • Global overview, by IP Zone or by IP Network • Call Quality based on per-call QoS metrics  MOS,  Jitter,  Latency  Packet Loss Rate • Call Activity  Total Calls  Answered and not established Calls  Calls with or without Quality statistics • Call Tracking with advanced filtering Aastra 5000 Server • Physical and Logical Resources  CPU  Memory  Storage  Network Interfaces  Aastra Server Services  System Events  SNMP Traps H323 & SIP Trunks • Automatic Discovery • Statistics  Incoming Calls  Outgoing Calls  Out of Resource  Reserved  Emergency Calls  International Calls  Long Distance Calls  Regional Calls  Urban Calls • Status Aastra Ecosystem • Aastra xSeries Gateways • Aastra Management 7450 • Unified Communication Platform (UCP) • Telephony Web Portal (TWP) • Aastra Communication Portal (ACP) Network & Infrastructure • Routers, Switches, Firewalls, Load Balancers, Wi-Fi Access Points • Servers: Windows (WMI, Event Log), Linux, HP, Solaris, AIX, iSeries • Virtualization: VMware vCenter, VMware ESX/ESXi, Microsoft Hyper-V • Applications: DHCP, DNS, Web, TCP, Microsoft Active Directory, Microsoft Exchange, IBM Lotus Domino, BlackBerry • Database: SQL, MySQL, Oracle SQL, Microsoft SQL Server, PostgreSQL • Upstream Integration: IP SLA, CBQoS Features • Geographical, Technical and Business Maps • Data correlation from multiple sources • Proactive alerts console with fault & performance issues • Root cause analysis with business impact • Historical Charts, Capacity Planning, Ranking Tables, Trend Analysis, SLA • Customizable Dashboards • On Demand and scheduled PDF Reports • Automated provisioning • Network Discovery: Layer 2 Topology • Notifications: SNMP Traps, E-mail • Integration with third party solutions Third-party components • Administration and Billing server • Directory Services • Session Border Controllers (Acme Packet) Copyright ©2013 ServicePilot Technologies. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. This document is for your informational purposes only. ServicePilot assumes no responsibility for the accuracy or completeness of the information.

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