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Servicenow History and Milestones


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Take a look at how ServiceNow has been changing the way people work for ten years.

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Servicenow History and Milestones

  1. 1. 16datacenters Fred Luddy founds the company FrankSlootman Joins as president & CEO AcquiresMirror42 Powers Performance Analytics Acquires Intréis for Integrated GRC SINCE 2003 AcquiresNeebula ServiceWatch powers the automation of service-centric discovery, mapping and monitoring No. 63 on Deloitte’s North America TechnologyFast500 2,099% five-year revenue growth First customers in Asia Pacific and Europe First $1 million customer Launches Financial Management ©2016 ServiceNow, Inc. All rights reserved. ServiceNow and the ServiceNow logo are registered trademarks of ServiceNow. All other brand and product names are trademarks or registered trademarks of their respective holders. 10 customers Delivers automated service-aware CMDB/infrastructure mapping OvumResearch "Considered one of the most innovative vendors in the ITSM space, ServiceNow has registered the highest growth rate in the market over the last two years.” Rolls out apps for HR, Facilities, PPM, and IT Cost Management 3-year sales growth hits 3,000% Consumer-like experience for enterprise IT 25,000 users leverage ServiceNow in 29 countries Industry-first cloud-based discovery Receives FedRAMP certification Launches Security Operations and Customer Service Management Delivers Graphical Workflow Adds Service Level Agreement management 8engineeringcenters Silicon Valley, San Francisco, San Diego, Seattle, London, Amsterdam, Tel Aviv and Hyderabad, India Launches first-ever developer conference 3,300+customers More than 30% of the Global 2000 Reaches$1billion in annual revenue – 2nd SaaS company in history to achieve Launches Edge Encryption for advanced security and ServiceNow Studio for AppDev Celebrating 10 years of Knowledge Launches new partner certification program to support ecosystem growth First cloud-based orchestration platform Launches Governance Risk & Compliance and Chat Delivers Collaboration and social IT 200+ customers 2012 2013 2014 2015 2004 2003 2005 2006 2007 2008 2009 2010 2011 2016 Luddy states: "The IT industry deserves a tool that just works. We're going to give it to them." Knowledge07 is held with about 100 customers Launches the ServiceNow Store Launches AppShowcase LaunchesExpress Highly standardized product for organizations of all sizes to adopt service management rapidly IPO: June 29, Main funders: Sequoia Capital, Greylock Partners, and JMI. Opening price: $18 First Service Catalog Changing the Way People Work Luddy creates the first cloud-based platform for the enterprise, a forms-based workflow system with the goal: “To enable regular people to create meaningful applications to route work through an enterprise.” Automates more enterprise functions with self-service The end of no. The beginning of Now. Discover the Power of the Platform San Jose Toronto Montreal Virginia Miami Campinas Sao Paulo London Amsterdam Switzerland Hong Kong Singapore Brisbane Sydney