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Confronting Enterprise Security Risk

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In recent ESG research sponsored by ServiceNow, 184 security executives at businesses with 1,000 or more employees were asked to identify the biggest challenges to fast and effective incident response—and how they’re addressing them.

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Confronting Enterprise Security Risk

  1. 1. Confronting enterprise security risk In recent ESG research sponsored by ServiceNow, 184 security executives at businesses with 1,000 or more employees were asked to identify the biggest challenges to fast and effective incident response—and how they’re addressing them. Source: ESG Research Insights Paper, Status Quo Creates Security Risk: The State of Incident Response, Feb 2016. Produced exclusively for ServiceNow by The Enterprise Strategy Group, Inc. 2016 Top obstacles to fast and effective security incident response Are your security incident response times too slow? report that incident response processes often take longer than they should. 72% My incident response processes rely on spreadsheets, open source tools, and the experience of individuals. 72% 63% 61% Where do you stand? Benchmark your approach, download the report. Status Quo Creates Security Risk: Today’s State of Incident Response You’re not alone. What’s causing the delays? It can be difficult to assess the overall security posture of my organization. There is friction between the IT and information security teams at my organization. What are the top three best practices… Security and IT tool integration1 for security incident response? 2 The ability to understand whether a security incident impacts a critical IT asset 3 Strong collaboration between the incident response team and IT operations teams are automating and orchestrating incident response processes Over half of these have just begun their automation journey. 92% Manual processes Poor visibility Security-IT disconnect

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