Orchestrated Application Delivery for Serena Software

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Serena offers organizations an innovative way to orchestrate their entire application development lifecycle, so they can deliver faster on customer needs, automatically demonstrate compliance from initial request to production, and quickly improve the development processes that need the most help. Customers who are using Serena’s end-to-end ALM capabilities, process orchestration, automated audit trails, and Process based insight are already realizing dramatic results – faster time to market, greater visibility, and complete traceability.

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Orchestrated Application Delivery for Serena Software

  1. 1. OrchestratedApplication Deliveryfrom Serena SoftwareProcess Orchestration Helps OrganizationsThrive in an App-­Driven WorldSOLUTION BRIEF
  2. 2. SOLUTION BRIEFCHALLENGES SOLUTIONS BENEFITSTraditional software development has Serena Orchestrated Application Serena Orchestrated Applicationbeen upended by several technology Delivery automates the entire Delivery helps organizations delivershifts. Outsourcing. Agile. Cloud. Mobile. application development and delivery initiatives more quickly, get end-­to-­Instead of a standard way of delivering lifecycle by helping organizations end visibility, and reduce complianceapplications for a single platform, costs – all while leveraging existingglobal development organizations their stakeholders, easily manage investments. Serena customers arenow face a complex labyrinth of changes to requirements and software using end-­to-­end process orchestrationdisparate languages, platforms, to reduce development times by 50%,environments, tools, and processes. reduce deployment times by 90%, andWhile some organizations have tried IT organizations use an orchestrated save millions each year.to address this challenge by capturing process-­based approach to coordinaterequirements, code, changes, and test siloed development processes,cases in a central repository, they often integrate with disparate tools, andend up in protracted and expensive automatically demonstrate compliancetechnology consolidation projects. The across the application lifecycle. Serenaalternative of doing nothing is not very Orchestrated Application Deliveryappealing either – siloed processes consists of several solutions – Serenaand miscommunications often lead Demand Management, Serenato unmet customer requirements, Development Management, and Serenaexcessive development rework, and Release Management – all powered bymissed release timeframes. the process orchestration capabilities in Serena Business Manager......................................................................................................................................................................Why SerenaAs the world’s largest independent Application Lifecycle Management (ALM) vendor, Serena has over 30 years of experience helpingthousands of organizations make dramatic improvements to their application development, including greater visibility, faster time tomarket, higher stakeholder satisfaction, and lower development costs. 1
  3. 3. SOLUTION BRIEF The Need for Orchestrated Application Delivery What if you could get visibility into your end-­to-­end application development and delivery process? Or if you could streamline your application delivery process across multiple teams, tools, and environments? What if you could create automated auditProcess-­based visibility to reduce trails across your entire application development lifecycle – no matter what tools werecycle times across the entire involved?application lifecycleEnd-­to-­end capabilities to manage When most people think about improving application development or applicationthe entire application delivery lifecycle management (ALM), they naturally think about developers. But it takes morelifecycle – from demand to deploy than developers to create great applications. Developers need to work closely and iteratively with the business to understand their needs and requirements. Developers to also need to ensure that their code is tested and consistently released into production.accommodate disparate tools, However, most IT organizations face a maze of siloed processes and disconnectedlanguages, environments, andplatforms manual and error-­prone process. Global locations, outsourced development, and localized processes further complicate development – leading to unexpected errors,with Serena’s open process excessive rework, and frustrating delays.integration to third-­party tools , 3000+ Many organizations have tried to resolve their application development and ALMactive enterprise customers, and issues by using a central development repository. While having everything related to30 global locations to support development in one place helps with sharing information, there are still a number ofyour business No one knows when deliverables have been submitted or updated There is no process for letting people know what needs to be done next Managing changes across teams is still very manual and ad hoc Integrating multiple tools can quickly become a data warehousing project There is limited traceability into who did what and when, especially if there are multiple tools involved There is no consistency across deliverables from different teams Outsourcers and partners have no or very limited access ........................................................................................................... Serena offers a solid solution for companies that have a mix of pieces already in place and want something to pull them together, rather than replace them. Jim Duggan and Thomas Murphy Gartner Inc., “Marketscope for Application Lifecycle Management” (2010) 2
  4. 4. SOLUTION BRIEF Comprehensive ALM Capabilities Serena’s Orchestrated Application Delivery suite helps you orchestrate your entire end-­ to-­end application development process – from Demand to Develop to Deploy. ............................................................................................................ Deliver initiatives more quickly by streamlining disparate development processes, integrating existing tools, and getting end-­to-­end development visibility Reduce compliance costs with automatic audit trails from initial for application development without replacing existing toolsProcess improvement is a key ............................................................................................................ Figure 1: Serena provides comprehensive ALM capabilities to help developmentcharacteristic of next generationdevelopment. and releases.David Norfolk The suite consists of several integrated and orchestrated solutions that help allBloor Research stakeholders – including business users, IT executives, partners, developers, business analysts, QA, and operations – work together in a coordinated business process to Serena Demand Management: Serena Demand Management helps you quickly capture requests from your stakeholders, clarify and prioritize their requests, and delight your business users with greater visibility into requirements as they progress through the development lifecycle. The solution consists of Serena Prototype Composer, Serena Dimensions RM, and Serena Business Manager (SBM) and provides integrated capabilities for request management, requirements prototyping, and requirements management. Serena Development Management: Serena Development Management methodologies, platforms, tools, and processes they use. Consisting of Serena Dimensions CM, Serena Agile Planner, Serena PVCS Version Manager, Serena Dimensions z/OS, and SBM, Serena Development Management helps you manage software changes across both agile and waterfall projects and for multiple environments, including mainframe, mobile, and the cloud. 3
  5. 5. SOLUTION BRIEF Serena Release Management: Serena Release Management helps IT organizations automate the release process across platforms, environments, and application tiers. IT organizations can increase release frequency and reduce risks with Serena’s automated release planning, release calendars, release audit, and release vault. Serena Release Management consists of Serena Release Control, Serena Release Vault, and Serena Release Automation. Orchestration by SBM (Serena Business Manager): By connecting traditionallyWe’ve solved a number of problems, siloed processes and applications, SBM helps you orchestrate disparate processesincluding standardized and enforced so you can get greater visibility, insight, and traceability into the entire end-­to-­processes, streamlined application end application delivery process. It provides process automation and integration,lifecycle, improved compliance, common dashboards and metrics, and collaboration capabilities.communications. Orchestrated Application Delivery Processes Serena provides the underlying process that helps development organizationsGreg Harness coordinate all their application work, so they can consistently deliver releases. GraphicalDivision Manager,Nationwide Mutual Insurance environments, and platforms. Instead of team members submitting deliverables into a central repository without anyone else’s knowledge, Serena’s process orchestration ensures that all stakeholders stay aware of the latest updates. For example, if a partners don’t have to wait for someone to tell them what they need to do – they integration across multiple tools, platforms, and production environments also helps speed application delivery while allowing people to use the tools they already know. ............................................................................................................ ............................................................................................................ Figure 2: changes across the entire application development lifecycle. 4
  6. 6. SOLUTION BRIEF End-­to-­End Insight Serena’s Orchestrated ALM dashboard brings unparalleled visibility to potential development chaos. Serena’s open integration to third-­party tools, end-­to-­end ALM capabilities, and process-­based views give executives and customers real-­time visibility throughout the entire application delivery lifecycle. IT organizations can use a single view to get real-­time process metrics and development data from all their different tools, teams, and processes. They can also use the Orchestrated ALM dashboard toSerena’s approach to orchestrated view metrics from Serena solutions and third-­party products, including information like defect closure rate, stage duration, and deployment frequency. By having visibility into both development and process data across the application delivery lifecycle, ITMiren Alvarez Picos organizations can identify which processes and areas need the most attention.IT Director,Kutxa-­Vital Banco Madrid ............................................................................................................ ............................................................................................................ Figure 3: Serena provides visibility into development data and process metrics across different tools and teams. Automated Auditability Serena Orchestrated Application Delivery helps organizations lower compliance costs with automated audit trails across the entire application lifecycle. Serena allows development process and open integration to third-­party tools, performing audit and made changes to what artifact at any point in the application lifecycle. Serena also provides built-­in reports that provide traceability from an initial customer request to its related technical requirements, work items, test cases, sprints, and releases into production. 5
  7. 7. SOLUTION BRIEF ............................................................................................................Serena’s vision for orchestratedrequirements.Manu KhronisIT-­Governance Change Manager,Network Research Belgium ............................................................................................................ Figure 4: Serena provides full traceability from customer requests in Dimensions RM to the development work items in IDE’s like Eclipse and Microsoft Visual Studio to the test cases in HP Quality Center. Bite-­Sized Process Improvement Serena helps organizations improve processes that hurt the most without impacting development phases, teams, and projects, IT executives can focus on improving the development areas that are performing below par. IT executives can review cycle times tools, such as the lag time between testing with HP Quality Center and deployment with Serena Release Automation. This process visibility helps them understand which process in the application lifecycle is causing the most delays, so they can eliminate the worst bottlenecks. Once executives identify the areas that need help, they don’t have to reengineer all their processes and replace all their tools to improve just one area. Serena’s open process integration to third-­party tools helps IT organizations avoid a painful rip-­and-­replace approach or data warehouse exercise. 6
  8. 8. SOLUTION BRIEF Summary Serena offers organizations an innovative way to orchestrate their entire application development lifecycle, so they can deliver faster on customer needs, automatically demonstrate compliance from initial request to production, and quickly improve the development processes that need the most help. Customers who are using Serena’s end-­to-­end ALM capabilities, process orchestration, automated audit trails, and process-­based insight are already realizing dramatic results – faster time to market, greater visibility, and complete traceability....................................................ABOUT SERENA SOFTWARE Serena Software provides solutions................................................... that orchestrate application delivery, IT operations and business processes for the Global 2000. Serena’s mission is to help enterprises orchestrate their world. Its 3,000 active enterprise customers, encompassing almost one million users worldwide, have made Serena the largest independent ALM vendor, and are now using Serena to orchestrate IT service management and many other processes. Headquartered in Silicon Valley, Serena serves enterprise portfolio company of Silver Lake Partners, the leader in private investments in technology-­enabled industries. For more www.serena.com info@serena.comCopyright © 2011 Serena Software, Inc. All rights reserved. Serena is a registered trademark of Serena Software, Inc. All other product or company

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