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Live workshop on enabling Self Service and Mobile with Serena Business Manager


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Live Workshop and Demonstration: Creating a Digital Funnel with SBM to improve service & drive efficiency. Join Ben Cody and Ryan Cook’s interactive workshop to learn how Serena Request Center and its mobile interface will enable you to increase customer transparency and satisfaction while making your team more efficient at the same time. They cover a number of key topics, including:
1. How to design forms for optimized User Experience in casual use and submitter scenarios
2. How to leverage the Serena Request Center mobile applications
3. How to organize a service catalog to make requests easy to find and use

Published in: Technology
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