OpenCCC - WaterHackathon Delhi

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The presentation made in Post-WaterHackathon meet at Delhi

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OpenCCC - WaterHackathon Delhi

  1. 1. OPEN CCC S3V2K
  2. 2. WHO ARE WE?S3v2K Senthil Kumar V Sadique Ali Saket Bisani Vandana Gopal Vijayluxmi Sinha Kumaran Venkataraman
  3. 3. WE BELIEVEWhy we believe what we believe? Water and Sanitation is everybody’s concern Solution/Resolution should never be far-fetched Technology is the key
  4. 4. WE TRY TO SOLVEHow we report an incident?To whom should I report?How would I know that status of the complaint?Who would look at it?Is there an easy way amidst my “busy” schedule?
  5. 5. HOW TO SOLVE?People are more connected through mobile and webBridge the gapDrive the problem to solution on their ownOpen Data
  6. 6. WHAT DO WE TO DO?Open CCCRegister, track and close complaintsIncentivize socially responsible citizensAlso incentivize the departments and govt. officials
  7. 7. WHAT DO WE AIM?Instant reporting of problemsAbility to track problems with IDTransparency of dataOpen to all to solve
  8. 8. WHO CAN USE?Any responsible citizen with a mobileGovernment officialsSocial WorkersNGOs
  9. 9. HOW DOES IT WORK?SMS Available for everyone, even in the ruralSmart PhonesWeb
  10. 10. THE SMS WAYPeople send SMS with some specific keyword WL Koramangala, Bangalore 9876543210Complaint number sent as reply
  11. 11. THE SMS WAYTrack complaint as STATUS <complaint-number>Close Complaint CLOSE <complaint-number>
  12. 12. THE OPEN CCC APPTargeted for Social workersCross platform (iPhone/iPad/Android) Register complaints Location identified using GPS Tracks all the complaints raised
  13. 13. PROGRESSOpen 311
  14. 14. OPEN 311Open standard for civic issue trackingGlobally accepted modelMany civic issue tracking use Open311 FixMyStreet SeeClickFix
  15. 15. PROGRESSMore categories of problemsNot just for Water, for any civic issueFeeds
  16. 16. ROAD AHEADUnderstand the workflow after the complaint is raisedCustomize the application to suit the workflow
  17. 17. THANK YOU! S3V2K

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