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Emergency LED Panel Lights - SeniorLED, China

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SeniorLED is proud to add a brand new LED product to its vast catalog of LED panel lights, bulbs, and tubes. Our newest product is emergency LED panel light which promises emergency working time of over 120 minutes and comes with product warranty of 5 years. Check out the detail product document to learn about emergency LED panel light features and other details. send an email at info@seniorled.com to inquire about the product.

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Emergency LED Panel Lights - SeniorLED, China

  1. 1. Title​: Buyer’s Guide: LED Lighting Page​: 1 / 32 Buyer’s Guide 2016 LED Lighting Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  2. 2. Title​: Buyer’s Guide: LED Lighting Page​: 2 / 32 Copyright Notice This document and its content is copyright of Asiaimportal Limited - © Asiaimportal Limited 2015/2016. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: 1. you may print or download to a local hard disk extracts for your personal and commercial use 2. you may copy the content to individual third parties for their personal or commercial use, but only if you acknowledge the document as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. The images used in this document are the copyright of Depositphotos.com © Depositphotos Inc 2016, All rights reserved. Contact us If you have questions or concerns, please contact us through the following email address: ​info@chinaimportal.com​. Disclaimer This document is for informational purposes and is provided solely to supplement, not substitute, professional expertise and judgment. Asiaimportal Limited provides services of exclusively informative nature (not legal advice) including but not limited to information related to product specifications and prices examples, product certification requirements, product safety standards, labelling requirements, as well as customs and shipping procedures. The certification requirements, prices and rates are frequently subject to change. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this document for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including, but without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection, with the use of the information herein. This document is not an insurance policy and shall not be treated as such. We do not provide insurance services. If you need insurance it is solely your responsibility to obtain it with a third party of your choice. We shall not be held liable for any loss or damage resulting from you failing to obtain appropriate insurance. We shall not be held liable for any type of information provided by third party insurers. We do not provide good-supplying services and we are not an agent of any third party supplier and shall not be held liable for any loss, damage, injury or death resulting from any such supplier providing you with defective, inadequate, incomplete, poor quality or otherwise unsatisfactory goods or any such supplier failing to provide you with ordered goods. By downloading this Buyer’s Guide you agree to the Asiaimportal Limited’s Terms of Service. To review the full Terms of Service please visit:​​www.chinaimportal.com/terms-of-service/ Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  3. 3. Title​: Buyer’s Guide: LED Lighting Page​: 3 / 32 Online Advisor What is it? When you order a Buyer’s Guide Package, we provide you with online support through the Ticket system on ChinaImportal.com. We can answer your questions related to: ● Supplier Sourcing ● Fraud Prevention ● Product Development ● Shipping, Customs & Duties ● Product Certification, Labelling & Testing Why is the Online Advisor service bundled together with the Buyer's Guide? We know that you need ​questions ​answered, and guidance ​throughout ​the buying process. As such, the Online Advisor offers personal assistance, while the Buyer's Guide provide a written roadmap. How can we access the Online Advisor service? Go to the ​My Account​​page, login using the ​email address ​and ​password ​you set in the checkout and submit a support ticket. You can submit as many questions as you want, and we normally get back to you within ​48 hours​. Once we have ​responded​, you will receive an email notification. How long do we have access to the Online Advisor Service? The access duration depends on which Buyer's Guide package you purchased: ● Basic: ​14 days​from the day of purchase ● Startup: ​60 days ​from the day of purchase ● Premium: ​180 days ​from the day of purchase Can we get extended access to the Online Advisor after the expiration date? Yes. Please ​Contact us​​for pricing and more information. ACCESS HERE SUBMIT ONLINE ADVISOR TICKET Login using the ​email address​and ​password​you specified in the checkout. Forgot your password? Note: ​The waiting time to get a support ticket replied is normally 48 hours, excluding weekends. Delays may also occur during public holidays. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  4. 4. Title​: Buyer’s Guide: LED Lighting Page​: 4 / 32 Table of Content 1. Product Specifications Introduction Step-by-Step Guide I. Draft Product Specification Sheet Case Study A: Product Specification: GU10 LED Bulb Light Case Study B: Quality Options: GU10 LED Bulb Light II. Research Applicable Product Safety Standards & Labelling Requirements III. Prepare a Request for Quotation (RFQ) File Sample RFQ Sheet: GU10 LED Bulb Light Required Supplier Documents Tips 2. Supplier Research & Assessment Introduction Step-by-Step Guide I. Industry Briefing II. Supplier Sourcing a. Selection Criterias 1. Company Overview: First Step of the Supplier Vetting Process 2. TrustPass Profile: Verified Company Information (Alibaba Only) b. Send RFQ File c. RFQ Email Template III. Supplier Assessment a. Review Data b. Verify Documents c. Supplier Selection d. Supplier Comparison Case Study Tips 3. Pre-Production Sample Development Introduction Step-by-Step Guide I. Create Sample Order Sheet Spec Sheet Order Terms a. General b. Mold and Tooling Ownership c. Subcontracting d. Payment Terms e. Compliance Requirements Supplier Confirmation II. Sample Production III. Sample Approval Tips 4. Production & Quality Assurance Introduction Step-by-Step Guide I. Sales Contract Recommended Terms II. Deposit Payment (Order Start) Account Checklist Payment Details Checklist III. Mass Production IV. Pre-Shipment Quality Inspection Prepare Quality Control (QC) Protocol Recommended Quality Inspection Companies V. Balance Payment (Order Completion) Tips Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  5. 5. Title​: Buyer’s Guide: LED Lighting Page​: 5 / 32 Getting started This document serves as an introduction to manufacturing and importing products in China. However, before you start, you must read and understand the following: Source The process described in this document is largely based on processes applied by our partners (both for Asiaimportal Limited, and on behalf of other companies). The methods described here apply broadly to many different product categories. Always contact local authorities Before you apply the methods described in this document, and import goods from overseas, we strongly recommend you to consult with your local authorities. All countries and markets have their own set of product safety standards, labelling requirements and customs procedures. Limitation of our liability This document shall not be considered as legal advice - and we do not offer insurance, or any other form of compensation, in case of loss, IP theft, damage, injury or death resulting, as a result of the information in this document being incorrect, erroneous, misleading, ambiguous, incomplete, outdated or modified. Regulations are subject to change, and it is within the limits of reason to assume that we may have misinterpreted one or more of the regulations, and processes, described in this document. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  6. 6. Title​: Buyer’s Guide: LED Lighting Page​: 6 / 32 1. Product Specifications Introduction The Product Specification, or Spec Sheet, is the foundation of the entire process. Its purpose is to define the products quality, appearance and functions. Normally, a product specification includes design drawings, component lists, materials, dimensions, tolerances, Pantone color codes and everything else defining the product. The goal of this phase is to draft a ​Request for Quotation (RFQ) File, ​which you can later send to the suppliers. Step-by-Step Guide Phase Description I. Draft Product Specification Sheet The first step of the process is to draft a product specification sheet. II. Research Applicable Product Safety Standards & Labelling Requirements Your product is likely covered by one, or more, mandatory product safety regulations and labelling requirements. Before you start the process, you must make an assessment. III. Prepare Request for Quotation (RFQ) File The RFQ File is sent to the suppliers. It contains the spec sheet, information about mandatory regulations and other information requests. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  7. 7. Title​: Buyer’s Guide: LED Lighting Page​: 7 / 32 I. Draft Product Specification Sheet To draft a Spec Sheet, you must identify as many specifications as possible, and the various options for each one. The options you select affects both the quality of the product, and its price. There is no standardised Spec Sheet template that applies to all products. However, the following is often included: Product Data File Attachments a. Material Specifications b. Dimensions c. Weight d. Colors / Plating e. Component Brands / Models / Types f. Standards g. Functions a. Design Drawings / Technical Drawing b. Bill of Materials c. Print files (Logo / Artwork) Case Study A: Product Specification: GU10 LED Bulb Light Part Sub Part Sample Data A. Product Data Technical Specs Type: ODM (Factory Design) Lamp Wattage: 7 Watts Base Fitting: GU10 Voltage: 240 V AC Dimmable: Yes Power Factor: PF > 85 LED Chip Type: COB LED Chip Brand: Sharp LED Chip Model: Unspecified CRI: Min. Ra > 80 Beam Angle: 60 Degrees Lens Type: Anti-Glare clear lens Body type: Aluminium Color: 2700, 3000, 4000, 6000 Kelvin Base Color: White Product Size: ∅50 x 55 mm IP: 63 Safety Requirements ● Short Circuit Protection: Yes ● Open Circuit Protection: Yes ● Reverse Polarity Protection (RPP): Yes Packaging ● Material: Paperboard ● Thickness: 420 gsm ● Dimensions: 120 x 120 x 105 mm ● Design: See Attachment B. File Attachments Packaging Design File ● packaging-layout.pdf Print Files ● GU10 Bulb Print: product-print.ai ● Packaging Artwork: packaging-artwork.ai Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  8. 8. Title​: Buyer’s Guide: LED Lighting Page​: 8 / 32 Case Study B: Quality Options: GU10 LED Bulb Light Specification Option A (Low Cost) Option B (Medium Quality) Option C (High Quality) General (Price Related) Lamp Wattage 4 W 7 W 8.5 W Power Factor PF > 75 PF > 85 PF > 90 CRI > 72 > 80 > 85 Life Span > 10,000 hours > 20,000 hours > 30,000 hours Beam Angle 30 Degrees 60 Degrees 100 Degrees Dimmable No Yes IP Rating None 63 65 Other (Not Price Related) Type ODM (Factory Specification) / OEM (Custom Specification) LED Chip CREE / Sharp / Bridgelux / Epistar (Various models) Color Temperature 2700, 3000, 4000, 6000 Kelvin Luminous Flux 380 - 410 lm Electric Parameters Input Voltage (AC) AC 100 - 240V / 50 - 60 Hz Input Current (AC) Around 0.6 A Power Factor 0.85 - 0.95 Safety Parameters Short Circuit Protection No Yes Open Circuit Protection No Yes Reverse Polarity Protection (RPP) No Yes Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  9. 9. Title​: Buyer’s Guide: LED Lighting Page​: 9 / 32 II. Research Applicable Product Safety Standards & Labelling Requirements As you must inform your supplier of which regulations your product must be made in compliance with, all applicable regulations / standards must be part of your product specification. Below follow some examples: Market Category Regulations Labelling Requirements EU Electronics a. EMC Directive b. Low Voltage Directive c. R&TTE Directive d. RoHS Directive e. REACH a. CE Mark b. WEEE Mark US Electronics a. FCC Part 15 Subpart C b. UL (Not Mandatory) c. CA Prop 65 a. FCC Mark b. UL Mark c. Country of Origin d. CA Prop 65 Important Notice: ​The table above is for general reference only, and is not listing every applicable (mandatory or voluntary) standard, regulation or labelling requirement. In addition, different regulations (one or more) apply to different products, even within the same category. We advise you to contact local authorities for further guidance on applicable regulations in your market. III. Prepare a Request for Quotation (RFQ) File The RFQ file must be submitted to the suppliers. Hence, use a common file format, for example Microsoft Excel or Word. The RFQ file is an extension of your Product Spec Sheet, as the supplier shall not only provide feedback and reconfirm your Product Specifications, but also their own order terms. The following must be included in your RFQ file: Product Specifications Order Terms Required Supplier Documents a. Spec Sheet b. Applicable Standards c. File Attachments a. Unit Price b. Tooling Cost c. Sample Cost d. Production Time e. Sample / Tooling Lead Time f. MOQ h. Payment Terms a. Business License b. Product Certificates c. Test Reports d. QMS Certificate e. CSR Certificate Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  10. 10. Title​: Buyer’s Guide: LED Lighting Page​: 10 / 32 Sample RFQ Sheet: GU10 LED Bulb Light Part / Subpart Our Specifications Send to the supplier Counter Specification To be filled in by the supplier 1. Product Specifications Technical Specifications (Fixed) Type: ODM (Factory Design) Lamp Wattage: 7 Watts Base Fitting: GU10 Voltage: 240 V AC Power Factor: PF > 85 IP: 63 SKU: Specify Lamp Wattage: X Watts Base Fitting: Specify Voltage: XXX V AC Power Factor: PF > XX IP: XX Technical Specifications (Open) Dimmable: Yes LED Chip Type: COB LED Chip Brand: Sharp LED Chip Model: Unspecified CRI: Min. Ra > 80 Beam Angle: 60 Degrees Lens Type: Anti-Glare clear lens Body type: Aluminium Color: 2700, 3000, 4000, 6000 K Base Color: White Product Size: ∅50 x 55 mm Dimmable: Yes / No LED Chip Type: Specify LED Chip Brand: Specify LED Chip Model: Specify CRI: Min. Ra > XX Beam Angle: XX Degrees Lens Type: Specify Body type: Specify Color: XXXX, XXXX, XXXX, XXXX K Base Color: White Product Size: ∅XX x XX mm Packaging Material: Paperboard Thickness: 420 gsm Dimensions: 120 x 120 x 105 Material: Specify Thickness: XXX gsm Dimensions: XXX x XXX x XXX 2. Product Compliance Standards RoHS: Mandatory EMCD: Mandatory LVD: Mandatory RoHS: ​Yes ​/ ​No EMCD: ​Yes ​/ ​No LVD: ​Yes ​/ ​No 3. Order Terms Unit Price (FOB) Quote based on the following quantity: 1000 pcs & 2000 pcs. 1000 pcs: $XX.X 2000 pcs: $XX.X ODM Sample Quote an ODM sample, matching on our spec sheet and attached design files. Sample Price: $XXX Added Tooling Costs: $XXX MOQ Specify the Minimum Order Quantity. MOQ: XXX pcs Payment Terms Specify accepted payment terms Deposit payment: XX% Balance payment: XX% Lead Times None Production time: XX Days OEM Sample: XX Days 4. Required Documents Product Compliance RoHS: Required EMCD: Preferred LVD: Required RoHS: ​Yes ​/ ​No EMCD: ​Yes ​/ ​No LVD: ​Yes ​/ ​No Company Docs Business License: Required QMS Certificate: Preferred CSR Certificate: Preferred Business License: ​Yes ​/ ​No QMS Certificate: ​Yes ​/ ​No CSR: Certificate: ​Yes ​/ ​No Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  11. 11. Title​: Buyer’s Guide: LED Lighting Page​: 11 / 32 Required Supplier Documents Type Document Information Available Data Company Docs Business License Every registered company, in Mainland China, regardless of type, has a business license. The business license contains key information about the company, that can tell many things about the supplier. a. Registered Capital b. Business Scope c. Legal Representative d. Registered Address e. Year of Registration QMS Certificate A Quality Management System (QMS) is a set of rules and processes for monitoring quality throughout the production line. There are various standardized protocols, with ISO 9001 being the most common. Helps you assess if the supplier is actively working to track quality and reduce the defect rate. CSR Certificate Specifies whether the supplier is certified according to a Social Compliance Protocol (i.e., BSCI). Helps you assess if the supplier is actively working to maintain, and improve, workplace conditions. Product Compliance Product Certificates Compliance documents, such as product certificates and test reports, is a major factor when selecting suppliers. Helps you assess if the supplier is capable of ensuring compliance with EU and US regulations.Test Reports Tips ● The Suppliers will only give you the information and documents you request in the RFQ file. Hence, you must ensure that you have a ​comprehensive product specification sheet​, and require information about their ability to ​ensure compliance ​with all applicable product safety regulations. ● Leave fields open in your RFQ file for the supplier to fill in the ​counter spec sheet​. They may not be able to comply with every single specification. Hence, it’s critical that you require them to confirm all relevant specifications for which their quoted price is valid. In most situations, there are always a number of specifications or quality requirements which the supplier cannot match. ● The RFQ can also be used to ​research available quality options ​for each specification, from each supplier. This can help you to better understand what each one can offer. ● You can use external resources, for example ​Alibaba.com​, ​Globalsources.com ​and ​Amazon.com​, to research various product specifications and quality options. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  12. 12. Title​: Buyer’s Guide: LED Lighting Page​: 12 / 32 2. Supplier Research & Assessment Introduction Now that you have an RFQ file, it’s time to shortlist a number of suppliers. In this phase, you will select suppliers using a two steps procedure. The goal is to shortlist a number of supplier options, from which samples can be ordered in the next phase. Step-by-Step Guide Phase Description I. Industry Briefing Before you start to process suppliers, you need to know what standards you can realistically expect from them, in terms of registered capital, compliance with overseas safety standards and more. This section explains what you must know about this particular industry. II. Supplier Sourcing This section explains how to draft a supplier shortlist, based on data available on the two major B2B supplier directories: Alibaba.com and Globalsources.com. It also explains how to reach out to suppliers, and maximise your response rate. III. Supplier Assessment This section explains how to assess suppliers, based on the data you receive after sending out your RFQ. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  13. 13. Title​: Buyer’s Guide: LED Lighting Page​: 13 / 32 I. Industry Briefing Criteria Description Industry Situation Registered Capital The Registered Capital indicates the suppliers scale of operations. A supplier with a very low capital (i.e., RMB 100,000) is most likely a trading company, while a supplier with, say, RMB 20,000,000, is more likely to be a manufacturer. Most sophisticated LED manufacturers can show a Registered Capital of at least RMB 5,000,000​. When possible, avoid suppliers with less Registered Capital. Product Compliance LED Bulb Lights are regulated in the US, EU and many other markets. Most LED manufacturers (70 - 80%) in China cannot ensure product compliance. Hence, it’s an important selection criteria. Consider only supplier that can ​provide compliance documents ​for at least two of the following standards and regulations: EMC Directive (EU), LVD (EU), RoHS (EU), FCC (USA), UL (USA). ​Exclude all suppliers that for any reason fail to provide such documents. Quality Management System (QMS) Specifies whether the supplier is certified according to a Quality Management System, such as ​ISO 9001:2008​. Most sophisticated, exporting oriented, LED manufacturers are ISO 9001:2008 certified. Hence, ISO 9001:2008 is strongly preferred​. Corporate Social Responsibility (CSR) Specifies whether the supplier is certified according to a CSR standard, such as BSCI and SEDEX. Very few, if any, LED manufacturers are CSR certified. Hence, you should ​not disqualify ​suppliers ​without CSR certification​. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  14. 14. Title​: Buyer’s Guide: LED Lighting Page​: 14 / 32 II. Supplier Sourcing a. Selection Criterias Alibaba.com and Globalsources.com are the most comprehensive databases of manufacturers in Asia. It’s also misunderstood. While some expect it to be some sort of ‘one stop shop’, we prefer to see it as a comprehensive self service supplier database. Here, we explain how to source and vet suppliers, using data available on these supplier directories. Disclaimer​: This section only explains how to make an initial supplier shortlist. Before moving forward, the suppliers must be verified. The sole purpose of the initial selection is to ensure that you don’t waste time on suppliers that are obviously not qualified. 1. Company Overview: First Step of the Supplier Vetting Process The company overview is, unlike the Alibaba TrustPass profile, not made of up verified information. However, it can tell enough to decide whether or not you should further analyze this supplier: a. Company Name: ​Virtually all company names in China includes a location identifier. Companies with province names are larger, and more well capitalised, than those with city names. As such, a province based company name is therefore one such factor. Below follows an example: - Shenzhen Company Co., Limited (Smaller) - Guangdong Company Co., Limited (Larger) b. Product Scope​: This lists the suppliers ‘main products’. For clear reasons, you want your product to be mentioned here. Suppliers listing a very diverse range of products are mostly buying agents or trading companies, as manufacturers have far more narrow product scopes. c. Product Compliance​: Suppliers listing overseas product standards and certificates (i.e., REACH, Low Voltage Directive and CPSIA) are more likely to be experience manufacturing goods in compliance with EU and US product regulations. d. Quality Management System & CSR / Social Compliance​: Specifies whether the supplier is certified according to a Quality Management System (i.e., ISO 9001:2015) or complies with a Social Compliance Protocol (i.e., BSCI). Notice:​As mentioned, this information shall not be taken at face value. The suppliers are free to edit their Company introduction as they wish, and compliance and QMS documents must, for obvious reasons, be verified. 2. TrustPass Profile: Verified Company Information (Alibaba Only) All Gold Suppliers on Alibaba have a TrustPass profile, listing verified information, parts of which are very valuable when vetting suppliers on Alibaba. This data is pulled directly from their business license, and can be very telling about a supplier: a. Registered capital​: The Registered Capital indicates the suppliers scale of operations. A supplier with a very low capital (i.e., RMB 100,000) is most likely a trading company, while a supplier with, say, RMB 20,000,000, is likely a manufacturer. b. Year of Registration: ​Albeit not the most important criteria, a supplier's history has some significance. c. Registered Address​: The suppliers, registered, operational address. However, these often tend to be outdated. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  15. 15. Title​: Buyer’s Guide: LED Lighting Page​: 15 / 32 Notice:​Try to identify at least 8 to 10 suppliers. Otherwise you may end up with too few supplier options. Expect that 50% of the suppliers will either not respond, or be unqualified. However, each supplier you add to the list takes at least 1 to 2 hours to process. Hence, you only want to list suppliers that are seemingly qualified. b. Send RFQ File This is the hard part. Now you must contact the shortlisted suppliers, and send your RFQ file. This file shall then be filled in by the suppliers, and returned by email, together with the documents requested. Sending a long list of technical specifications, design files, information and document requests is asking quite a lot from any company. Sales representatives are also human beings, with a limited amount of time. Gathering documents and making price calculations requires a lot of work. They tend to ignore specifications, or only provide parts of what you initially asked for. Sometimes they just stop responding all together. Managing communication with suppliers is a tedious work, which requires that you keep track of plenty of data and documents, for each one. However, without this data, you have nothing to base your final supplier selection on. a. Begin with a Skype or Phone call, and follow up by sending your RFQ file right after. Before you hang up, make sure to set a deadline. b. Keep sending reminders, every two to three days. by email or Skype until they have provided a first draft. c. The first draft will not come out perfectly. There will be gaps and conflicting information. Ask for revisions until everything has been specified and answered in full. d. Make sure to store all the information in a main document, for easy comparison. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  16. 16. Title​: Buyer’s Guide: LED Lighting Page​: 16 / 32 c. RFQ Email Template Hello, My name is [Name], Procurement Manager of [Company]. We are currently researching new supplier options in China. We hereby contact you for an initial screening and price research procedure. Please see the attached RFQ file. Fill it in, and return it by email, together with the following documents: ● Product Certificates (i.e., REACH, RoHS, CE) (Very important!) ● Business License Number / Business License (Very important!) ● QMS Certificate/s (i.e., ISO 9001:2008) (if any) ● CSR Certificate/s (i.e., BSCI and SEDEX) (if any) The purpose of this is to research your prices, order terms and other capabilities. Based on this information, we will select a number of suppliers for sample orders. As we are based in [Country], we need to ensure compliance with local product safety standards. Hence I want to stress the importance of you sending us product certificates and test reports. About us ● Name: ● Position: ● Company: ● Website: ● Email: ● Phone: ● Skype: Please respond to this email within 3 working days. Best Regards, [Name], Procurement Manager of [Company] Notice:​The first impression you make when sending the RFQ email is very important. A supplier may receive hundreds of quotation requests on a daily basis, and will only respond to those which (seemingly) have a higher chance of conversion. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  17. 17. Title​: Buyer’s Guide: LED Lighting Page​: 17 / 32 III. Supplier Assessment Once the RFQ file is returned, together with all requested documents, you can make a final supplier selection. This supplier selection is based on all data points you received from the suppliers, including product specifications, order terms, prices and the documents. a. Review Data Document Comments Product Specifications The supplier provides counter specifications. If they leave something out, you cannot make a proper quality comparison, and the quoted price itself is irrelevant. Order Terms The supplier must provide information on their MOQ, production time, unit pricing and tooling costs. Product Compliance Don’t expect suppliers to share a full set of compliance documents. However, they must confirm whether the price is based on compliance with the listed regulations and standards. b. Verify Documents Document Verification Method Business License National Online Company Database (gsxt.saic.gov.cn) Product Certificates / Test Reports Issuing Company (As stated on the document) QMS / CSR Certificates Issuing Company (As stated on the document) c. Supplier Selection The final supplier selection is based on a comparison between the remaining candidate suppliers. You must take all data points into consideration when making this selection, including your general impression of the company when communicating with them. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  18. 18. Title​: Buyer’s Guide: LED Lighting Page​: 18 / 32 d. Supplier Comparison Case Study Data Supplier A (Highly Qualified) Supplier B (Qualified) Supplier C (Not Qualified) Supplier Information Registered Capital (CNY) 1 Chinese Yuan = 0.155 U.S. Dollars 10,000,000 2,000,000 100,000 Product Certification United States / European Union ✔ ✔ ✘ QMS Certification Quality Management System ✔ ✘ ✘ CSR Audits / Certification Corporate Social Responsibility ✘ ✘ ✘ Order Terms MOQ (Pcs) Minimum Order Quantity 1000 500 50 Production Time (Days) Varies depending on order volume 50 45 30 Payment Terms T/T Accepted Telegraphic Transfer ✔ ✔ ✔ T/T Terms Pre-Production / Post-Production Deposit: 30% Balance: 70% Deposit: 30% Balance: 70% 100% Prepayment Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  19. 19. Title​: Buyer’s Guide: LED Lighting Page​: 19 / 32 Tips ● The RFQ file must be sent to ​at least 8 to 10 suppliers ​for various reasons, as explained below: a. The ​response rate is rarely above 60%​. Hence, a low number of suppliers will likely result in few, or even zero, supplier candidates to choose between. b. In order to make a proper ​market price assessment and comparison​, you need price data from more than one or two supplier. With only a few price samples, you cannot determine whether the quoted price is too high, or perhaps even too low. The latter may indicate that the supplier is trying to offer a below market price, which are normally increased later in the process. ● You can find supplier contact details on the suppliers ​contact us ​pages on their Alibaba, GlobalSources page or private website. ● Calling the supplier ​can set you apart from other companies sending RFQ. This can give you more attention from the sales representatives, and therefore increase the chance of them responding with accurate information. ● The ​business license ​can be verified on ​gsxt.saic.gov.cn​. However, the verification system is only available in Chinese. ● While a ​product certificate ​may be verified as authentic, you must also assess whether it’s relevant for your manufacturer, and product. Review the following: - Owner / Applicant / Held by: The certificate should be issued in the name of the same company. If not, you cannot assess if the supplier has the capability to manufacture products in compliance with the relevant standard or regulation. - Product name / Article ID / SKU: The product certificate should be valid for a product within the same category as yours. Otherwise you cannot assess the supplier's ability to manufacture products in compliance with the relevant standard or regulation. ● A ​previously issued test report or product certificate ​cannot be reused for new products, as such documents are only valid for the specific batch of products. In many cases, such compliance documents are tied to the buyer, and can only be issued and held by the buyer. Hence, previously issued test reports and product certificates are used to ​assess the supplier's capability to manufacture ​products in compliance with a certain standard or regulation. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  20. 20. Title​: Buyer’s Guide: LED Lighting Page​: 20 / 32 3. Pre-Production Sample Development Introduction At this stage, you have selected ​at least one supplier ​to be put through the first ​practical test ​of the process: making a pre-production sample. In this chapter, you will learn how to ​prepare your sample order​, and ​manage revisions​. The goal of this part is to obtain a ​fully acceptable pre-production sample​, thereby assessing the supplier's ​ability to manufacture the product according to your spec sheet. Step-by-Step Guide Phase Description I. Create Sample Order Sheet This document contains all product specifications and sample order terms, including terms for sample revisions, lead time, tooling and payments. II. Sample Production Samples rarely come out perfectly on the first try. Depending on the product and its complexity, you should expect two to three sample revisions - before a product is ready for mass production. III. Sample Approval The purpose of the sample is to demonstrate the supplier's capability to produce a product according to your product specifications. Hence, the pre-production sample can be approved once it passes the listed checks. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  21. 21. Title​: Buyer’s Guide: LED Lighting Page​: 21 / 32 I. Create Sample Order Sheet Spec Sheet The Spec Sheet, including its attachments, is the most essential part of the Sample Order Sheet. The product sample is manufactured entirely according to the specifications. Hence, you must ensure the following: a. The specifications and quality options must be tweaked according to the supplier's capability b. All attachments (i.e., design drawings and logo files) must be final Order Terms Samples seldom come out perfectly on the first try. Depending on the product and its complexity, you should expect two to three sample revisions . However, you don’t want to end up in a situation where the supplier is asking you for additional payments, because they failed to get your approval on the pre-production samples. ​For this reason, include the following terms: a. General 1.​The supplier must produce an unlimited number of sample revisions (in case the previous sample batches don’t comply with the product specifications and quality requirements in this document). 2.​The seller may not request additional payments from the buyer, unless the buyer makes changes to the product designs, materials, quality requirements or compliance requirements. 3.​Pre-Production Sample Revision Time: ● 1st Sample: XX days ● 2nd Sample: XX days ● Nth Sample: XX days 4.​If the supplier fails to produce an acceptable sample after X revisions, the buyer may request a full refund ($XXX) from the supplier. 5.​If the supplier fails to produce samples within the time limits set under ‘Pre-Production Sample Revision Time’, the buyer may request a full refund ($XXX) from the supplier. As you may already understand, the main purpose of these terms are to put pressure on the supplier to: 1. Comply with all design requirements and product specifications 2. Limit the number of revisions needed (as they end up on the losing side by neglecting your requirements), and thereby speed up the development process. 3. Limit the time spent to produce each sample revision Note: ​These terms are void if you change the specification, after the supplier starts working on the pre-production samples. Again, get your spec sheet right before you move forward. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  22. 22. Title​: Buyer’s Guide: LED Lighting Page​: 22 / 32 b. Mold and Tooling Ownership When buying custom designed products, injection molds and other tooling are generally required. Tooling is always paid for by the buyer, and can make up a large share of the product development cost. As such, you want to avoid any of the following situations: 1. The supplier is using your tooling for other buyers 2. The supplier is refusing to transfer the tooling to you or your new supplier The first scenario requires more than just a written clause. As for the second scenario, add the following two clauses to your Sample Order Terms: 1.​All tooling (as listed below) is the property of the buyer, and may not be used in production, for the seller (supplier) itself or its other customers (domestic or international) without the buyer's written approval. 2.​The tooling may be transferred from to the buyer, or its representative in China, at any time. Upon such a request, the seller must send the tooling to the buyer within 3 working days. The buyer must pay for all transportation costs (Maximum $XXX). c. Subcontracting The whole point of buying pre-production samples is to test the manufacturer's capability to produce your design. What if the manufacturer contracts sample production to another factory? That is a major issue, as you have no indication of the supplier capability to actually make your products. Thus, new quality issues, that you thought were already corrected during the sample development phase, may arise. 1.​The seller may not subcontract the sample production to any other party or company, entity (excluding procurement of components and materials). 2.​The pre-production sample must be made in the supplier’s production facility at the following address: [Insert Address] 3.​The buyer, or its representative in China, may inspect the seller’s facilities without prior notice, to verify that sample production is made at the specified address. 4.​Failure to comply with the subcontracting terms shall result in an immediate refund ($XXX). d. Payment Terms If the sample costs are counted in the hundreds of dollars, product samples are usually paid for 100% upfront. However, more complex developments, for example OEM electronics and custom plastic parts requiring injection molds, can result in costs counted in the thousands – sometimes tens of thousands – of dollars. When the stakes are higher, risks must be managed accordingly. For these situations, we advise you apply the following terms: ● 40% Deposit before production of tooling and pre-production samples. ● 60% Balance after the buyer's written approval of tooling and pre-production sample. e. Compliance Requirements If you intend to submit the sample for compliance testing, you must specify this, to prevent the supplier from using materials and components which renders the product non-compliant. Many suppliers considers pre-production samples as for reference only. Hence, they may not consider your compliance requirements for the samples, unless explicitly instructed to do so. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  23. 23. Title​: Buyer’s Guide: LED Lighting Page​: 23 / 32 Supplier Confirmation The supplier shall print and stamp the Sample order document. It is, however, sufficient to require a scanned copy returned by the supplier. Do not accept approvals made via electronic communication, such as email or Skype. A document which is stamped is more likely to be reviewed by the management of the company, which in turn may result in them giving your orders a higher priority. II. Sample Production As mentioned, a sample may not come out perfectly on the first try. As such, it’s important to tolerate, and expect, quality issues. The purpose of the sample order is, after all, to identify any quality issues before mass production starts. This is what you must think about: a. Provide the supplier with bullet points, when communicating sample defects b. Provide images and video, detailing the defects c. Provide suggestions for preventing the defect from occurring d. 2 to 3 revisions is to be expected in many cases. However, a supplier which continuously fails to adhere to your quality requirements shall be disqualified. III. Sample Approval As mentioned, the purpose of the sample is to demonstrate the supplier's capability to produce a product according to your product specifications. Hence, the pre-production sample can be approved once it passes the following checks: a. Design requirements adheres to the product specification b. Material requirements adheres to the product specification c. Functional requirements adheres to the product specification d. Compliance requirements adheres to the product specification e. Labelling requirements adheres to the product specification Tips ● The ​failure rate​when developing pre-production samples is sometimes as high as 50%. As such, we recommend you to buy samples from ​at least three to five different suppliers​. This enables you to disqualify failing suppliers, without the need to restart the process. ● Compliance testing ​on pre-production samples is often necessary, as test failures on the mass produced batch will render it worthless. However, ensure that ​materials and components ​are the same on the pre-production sample, as the mass produced product. Otherwise, the pre-production sample compliance test is not representative. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  24. 24. Title​: Buyer’s Guide: LED Lighting Page​: 24 / 32 4. Production & Quality Assurance Introduction This is the final, and most critical, phase of the procurement process. This phase involves a series of measures to both prevent quality issues, and verify the state of the production on site, before the cargo is shipped from the manufacturer. The goal of this final part is to ensure that the orders are produced according to your product specifications and quality requirements. Step-by-Step Guide Phase Description I. Sales Contract The Sales Contract is a critical mechanism, that serves to clearly communicate all ​product specifications ​and ​quality requirements​, and the consequences the supplier will face if they fail to comply. The Sales Contract can therefore prevent misunderstandings ​concerning your products, which in turn prevents severe quality and compliance issues. It shall also act as a framework, detailing all relevant order terms. As such, it simplifies all future orders. Below follows an overview of all terms that must be included in the Sales Contract. II. Deposit Payment The deposit (normally set at 30%) is paid ​before the supplier starts the production​. However, there is also a risk of being defrauded at this stage. In this section, we explain the various ​bank account types​used by both legit suppliers, and fraudsters. III. Mass Production The mass production phase begins at the very moment the supplier confirms the arrival of the deposit payment. Time is ticking, and the shall now execute the steps outlined in the production plan. IV. Pre-Shipment Quality Inspection The purpose of the Pre-Shipment Quality Inspection is to verify that the products ​adhere to the product specifications and quality requirements outlined in the Sales Contract. The Pre-Shipment Quality Inspection is performed in the factory, by a third party service provider. V. Balance Payment There is no return after you’ve settled the balance payment. At this stage, you must be sure that the products ​match your quality requirements​, and are made in compliance with all applicable regulations ​in your market. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  25. 25. Title​: Buyer’s Guide: LED Lighting Page​: 25 / 32 I. Sales Contract Recommended Terms Part Terms Sample Data / Description Header Date Contract date Buyer Company Name, Address Seller Company Name, Address Choice of Law People’s Republic of China Court of Arbitration Specify Arbitration Court in Mainland China Contract Language English Product Specifications Product Specifications 1. All relevant technical details, material specifications, colors, functions and other information that defines the design, quality and functionality of the product. 2. Relevant Attachments Applicable & Regulations 1. Product Safety Standards / Technical Standards 2. Required Documents 3. Labelling Requirements 4. Substance Restrictions / Maximum Amounts 5. Relevant Attachments Defects Definition of Defective Products 1. A list of defects, for which the buyer is eligible for compensation. This shall include both functional defects and cosmetic defects (i.e., holes, dirt, marks). 2. Defects may be classified in different categories: Minor, Major and Critical. Accepted Defect Rate 1. The buyer is normally required to accept (pay for and not request compensation for) a maximum number of defective units. 2. The Accepted Defect Rate (ADR) is normally set between 0.25% to 1.0%. Defect quantities above the ADR is to be covered by the compensation terms. However, the ADR is subtracted from the defect rate. Compensation Terms 1. Specifies under which conditions a supplier shall compensate a buyer. 2. Options include money refunds, repairs and remakes. These terms must also specify in detail how, and within which time frames, the transaction shall be executed. Claim Filing Terms 1. Details how the buyer shall submit a compensation claim. This term explains what information the supplier can request from the buyer. 2. Example: Photos, Video, Excel File List Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  26. 26. Title​: Buyer’s Guide: LED Lighting Page​: 26 / 32 3. May also specify a certain time limit (counting from balance payment date), until which compensation claims can be filed (Normally 90 - 180 days). Intellectual Property (IP) Brand Ownership 1. Defining the Intellectual Property held by the buyer. 2. Stipulating penalties that apply if the seller would use the buyer’s Intellectual Property (without permission). Payment Terms Payment Method 1. Telegraphic Transfer (T/T) (Standard) 2. Letter of Credit (L/C) Deposit Payment 1. The payment made prior to the production start 2. Normally set at 30% Balance Payment (70%) 1. The payment made after the production is completed. 2. Specify that the buyer can withhold the balance payment until the quality inspection and compliance testing are complete, and successful. 3. Normally set at 70% Beneficiary Account Details 1. Beneficiary name 2. Beneficiary address 3. Country 4. Bank name 5. Bank address 6. SWIFT / BIC Code 7. Currency (USD) Freight Terms Transportation Mode 1. Options: Sea Freight, Air Freight Incoterm 1. Options: EXW (Ex Works), FOB (Free on Board), CIF (Cost Insurance Freight), DAT (Delivered at Terminal), DAP (Delivered at Place). 2. Port of Loading and Port of Destination Export Packaging 1. Outer Cartons 2. Inner Cartons 3. Pallets / Plastic Cover / Other Protection 4. Freight Remark Print Document Requirements 1. Bill of Lading 2. Commercial Invoice 3. Packing List 4. Country of Origin / Form A 5. Fumigation certificate 6. Other documents Cargo Insurance 1. Covered value 2. Covered transportation 3. Insurance company Lead Time Production Time 1. The specified (maximum) production time 2. Counting from date of deposit payment, until the Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  27. 27. Title​: Buyer’s Guide: LED Lighting Page​: 27 / 32 production is 100% completed and ready for inspection. Late Delivery Clause 1. Stipulates a daily deduction (set amount or percentage) from the balance payment, for each day of delay. Quality Assurance Quality Control 1. Specify that the buyer, or a representative, has the right to perform a quality inspection in the supplier's production facility. 2. Specify that the buyer can withhold the balance payment until the quality inspection is performed, and successful. Compliance Testing 1. List of product safety standards / technical standards for which the product will be tested. 2. Required Documents (Which the supplier must provide) 3. Specify that the buyer can withhold the balance payment until the product testing is performed, and successful. Other Attachment List 1. Product Photocopies 2. Design Drawings 3. Color Samples 4. Technical Standards 5. Datasheets 6. Labels / Graphical Files Validity 1. Valid from 20XX-XX-XX until 20XX-XX-XX Signature 1. Buyer signature 2. Supplier signature (Legal representative) Stamp 1. Supplier stamp Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  28. 28. Title​: Buyer’s Guide: LED Lighting Page​: 28 / 32 II. Deposit Payment (Order Start) Account Checklist Bank Account Type Criteria Risk Level Description Company Account Matching Beneficiary ✔ Account beneficiary is matching the supplier's company name. ✔ Account address is matching the suppliers registered address. ✔ Account is held in Mainland China Low A company account, held by the very company you intend to do business with, may be taken for granted in most countries. However, in China, far from all suppliers offer this setup. Export Agent Account ✘ Account beneficiary is ​not matching the supplier's company name. ✘ Account address is ​not matching the suppliers registered address. ✔ Account is held in Mainland China. Low Some suppliers outsource all export related procedures to specialised export agent companies. In these cases, the payment is made to the export agents account. HK Offshore Account Matching Beneficiary ✔ Account beneficiary name is matching, or related to, the supplier's company name. ✘ Account address is ​not matching the suppliers registered address. ✘ Account is held in Hong Kong. Average Many suppliers use offshore companies, registered in Hong Kong, to receive payments from overseas. As such accounts cannot be directly linked to the manufacturers, which are always based in Mainland China, the risk is therefore higher. Company Account Not Matching Beneficiary ✘ Account beneficiary is ​not matching the supplier's company name. ✘ Account address is ​not matching the suppliers registered address. ✔ Account is held in Mainland China. High Avoid payments to company entities which are not related to the supplier's company name. HK Offshore Account Not Matching Beneficiary ✘ Account beneficiary name is ​not matching, or related to, the supplier's company name. ✘ Account address is ​not matching the suppliers registered address. ✘ Account is held in Hong Kong. High Avoid payments to Hong Kong registered accounts, if the beneficiary is not matching, or related, to the company registered in Mainland China. Private Account ✘ Account beneficiary name is ​not held by a registered company. High Never make payments to accounts held by individuals. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  29. 29. Title​: Buyer’s Guide: LED Lighting Page​: 29 / 32 Payment Details Checklist The beneficiary details must be correct, as the receiving bank in China will otherwise return the money. To avoid such waste of time, you need to know the following: a. Beneficiary name​: It shall be as specified by the supplier. Chinese company names are often quite long, and you cannot cut it in half, even if your bank doesn’t allow you to enter the full name. If that is the case, enter the remaining characters in the message field. b. Beneficiary address​: Same goes for the beneficiary address. Don’t leave anything out, or the payment may be returned by the Chinese bank. If the address is too long, try to shorten it a bit (i.e., 333 Hao Zhang Yang Road can be shortened to 333 Zhangyang Rd). c. Bank Account Number​: Same as specified by the supplier. Chinese bank accounts just have one account number, for both international and domestic use (unlike, for example, the EU which use IBAN for international transactions). d. Beneficiary Bank Account​: You may either input the SWIFT code or Bank name combined with branch and bank address. III. Mass Production The mass production phase begins at the very moment the supplier confirms the arrival of the deposit payment. The supplier is now to execute the steps outlined in its production plan. The process varies depending on the product, but this is what it might look like: ● Purchase Components & Material​: 10 – 20 days (from subcontractors) ● Process Components & Materials​: 10 – 15 days (in house) ● Batch Sample Completed​: 1 – 3 days (Recommended for the 1st batch) ● Assembly​: 5 – 8 days ● Packing​: 1 – 2 days While you should have received prototypes before you decided to go forward and place an order with the supplier, it’s still highly recommended, at least for the first batch, to require the supplier to first produce a number of batch samples, for your approval – before mass production proceeds. Indeed, this may put production to a halt, especially if such samples are to be delivered to your office (rather than approved on site by an inspector). Yet, misunderstandings and neglect are common, and this is your last chance to prevent quality issues from spreading further. You may also request general status updates, and photos, on a weekly basis. When the batch is nearing completion, you need to get a confirmation on the inspection date. Such dates are prone to change, but notify your quality inspection well in advance, and start working on inspection checklists as early as possible. Note​: The production plan assumes that all tooling (i.e., Injection molds) is already completed prior to mass production, as this is required to make pre-production samples. Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  30. 30. Title​: Buyer’s Guide: LED Lighting Page​: 30 / 32 IV. Pre-Shipment Quality Inspection The purpose of the Pre-Shipment Quality Inspection is to verify that the products adhere to the product specifications and quality requirements outlined in the Sales Contract. The Pre-Shipment Quality Inspection is performed in the factory, by a third party service provider. Prepare Quality Control (QC) Protocol A Quality Inspection is performed in accordance with a pre-defined protocol. The protocol is drafted by the buyer, therefore requiring you to specify what sort of checks the inspection agency must carry out while in the factory. Below follows an overview of various types of defects. Type Description Sample Checks Visual Inspection Shall identify visible cosmetic defects on the product and its packaging. a. Dust b. Dirty c. Visible marks d. Scratches Functional Testing Shall verify if the product is fully functional. n/a Dimensions Shall verify the product's dimensions, and whether it is within the set dimensional tolerances (if any). a. Height b. Width c. Length d. Diameter Performance Testing Shall verify various usage and quality aspects of the product. a. Fire retardance b. Water pressure / absorption c. Dust resistance d. Mechanical testing e. Weight Product Packaging Check the quality, dimensions and labelling of the product packaging (if any). a. Dimensions b. Artwork and labelling c. Material Export Packaging Check the quality, dimensions and labelling of the export packaging. a. Outer cartons b. Inner cartons c. Protection d. Pallets e. Freight remarks Notice: ​Most quality inspection companies can help you to draft the protocol. That said, you must provide them with the information they need to check the product according to your product specification. Recommended Quality Inspection Companies Company Contact Details Website Sofeast Ltd planning@sofeast.com www.sofeast.com Asiainspection Contact Form (External link) www.asiainspection.com Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  31. 31. Title​: Buyer’s Guide: LED Lighting Page​: 31 / 32 V. Balance Payment (Order Completion) There is no return after you’ve settled the balance payment. At this stage, you must be sure that the products ​match your quality requirements​, and are ​made in compliance with all applicable regulations ​in your market. However, if there are any issues that must be corrected, hold on to the balance payment until said corrections has been made. Once settled, send a ‘payment proof’ and follow up until the payment is confirmed by the supplier. Most suppliers require payment before the ship to the port of loading. However, the specific terms depend on what you’ve negotiated in the contract. Some suppliers may also accept balance payment after sending the bill of lading copy, but not the original document (which is required to release the cargo). Tips ● It’s recommended to write a ​Chinese language sales contract​, with help from a lawyer, trained Chinese commercial legislation. However, of that is not an option, due to budget constraints, an English language contract is still highly recommended for the following reasons: a. The contract communicates all your product specifications, quality and compliance requirements. This is reducing the risk for misunderstandings​, which is the most common cause of quality and compliance related issues. b. The contract communicates that you will ​verify the quality and compliance ​of the products, prior to making the balance payment. This is reducing the supplier's incentive to use cheap and substandard materials and components. ● Compliance testing ​can made either before the mass production, using a pre-production sample, or after mass production, using a batch sample. In the latter case, batch samples can either be submitted by the quality inspection company, or sent directly to the testing company by the supplier. ● It is extremely important to ​withhold the balance payment ​until the quality of the products is verified by an independent third party (i.e. an inspection company). Once you have paid in full, you have very little leverage towards the supplier. Hence, you may find it very hard to request any form of remakes or repairs. ● Provide clear instructions to the ​quality inspection company​. This includes the following: a. Required tests b. Suggested number of units per test c. Whether batch samples shall be collected d. Product photos e. Defined “accepted result” and “rejected result” (for each test) Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK
  32. 32. Title​: Buyer’s Guide: LED Lighting Page​: 32 / 32 Please help us improve this Buyer’s Guide We are working to continuously ​improve the quality ​of the Buyer’s Guide series. In order to keep doing so, we need your honest feedback. Visit the link below to answer a few ​simple questions about your experience​. It will only ​take 5 minutes ​- and in return, we may implement your suggestions in the next revision. Remember, you’ll receive all updated versions of this Buyer’s Guide free of charge - for 1 year after your date of purchase. YES, I WANT TO SHARE MY SUGGESTIONS FOR IMPROVEMENT Asiaimportal Limited I www.chinaimportal.com 71-75 Shelton Street, Covent Garden, London, UK

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