Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

The Future Of On-Demand Services (Semil Shah)

7,388 views

Published on

Closing remarks on "The Future Of On-Demand Services" by Semil Shah, delivered at the On Demand Conference on May 19, 2015 in San Francisco, CA: www.ondemandconference.co

Published in: Mobile

The Future Of On-Demand Services (Semil Shah)

  1. 1. THE FUTURE OF ON-DEMAND T H E O N - D E M A N D C O N F E R E N C E M A Y 1 9 , 2 0 1 5 | S A N F R A N C I S C O @semil Monday, May 18, 15
  2. 2. ON-DEMAND: A QUICK OVERVIEW YESTERDAY Pigeons Telegrams Telephones Google Mobile Apps TOMORROW Voice Devices Beacons Messaging Anticipatory Point of Sale Mobile APIs “demand generation” @semil Monday, May 18, 15
  3. 3. ON-DEMAND: THEORY OF CALL AVOIDANCE Google search still required a phone call... Now apps make it so we don’t have to call anyone. API calls replace phone calls. No wonder it works! @semil Monday, May 18, 15
  4. 4. ON-DEMAND: VOICE INPUT “We need an Uber to head to the movies.” Amazon Echo @semil Monday, May 18, 15
  5. 5. ON-DEMAND: DEVICE INPUT Amazon Dash Button Imagine an Uber button near your front door... @semil Monday, May 18, 15
  6. 6. ON-DEMAND: KEYCHAIN? This is the next “wearable” I want to see... @semil Monday, May 18, 15
  7. 7. ON-DEMAND: WATCH INPUT @semil Monday, May 18, 15
  8. 8. ON-DEMAND: THE OLD IS NEW @semil@semil Monday, May 18, 15
  9. 9. ON-DEMAND TRIGGERS: LOCATION Imagine Uber beacons (by Estimote) in building lobbies... @semil Monday, May 18, 15
  10. 10. ON-DEMAND TRIGGERS: MOTION Imagine Uber anticipating a request based on your movement... @semil Monday, May 18, 15
  11. 11. ON-DEMAND TRIGGERS: POINT OF SALE Imagine Uber anticipating a request via Apple Pay... @semil Monday, May 18, 15
  12. 12. ON-DEMAND, VIA MESSAGING FB Messenger & Whatsapp are the new mobile browsers @semil Monday, May 18, 15
  13. 13. ON-DEMAND, VIA SMS Texting provides a new channel for apps, search.... @semil Monday, May 18, 15
  14. 14. ON-DEMAND, VIA SLACK Slack seems so pervasive, I just assume one can do anything with it... @semil Monday, May 18, 15
  15. 15. ON-DEMAND: MOBILE APIS Uber works with Button to help spread APIs across apps.... @semil Monday, May 18, 15
  16. 16. BRANDS, ON-DEMAND Sign up audiondemand.com for priority in SF @semil Monday, May 18, 15
  17. 17. NEW CUSTOMERS: BUSINESS Boomtown offers on-demand tech support to businesses... @semil Monday, May 18, 15
  18. 18. NEW TYPES OF CUSTOMERS NEW ISSUES • Will we have new types of on-demand customers? • ...such as, for healthcare? • ...or, for government services? • While, new delivery platforms/APIs emerge... • And, the industry ponders consolidation, wrestles with worker rights, and grinds to improve unit economics. @semil Monday, May 18, 15
  19. 19. THANK YOU! @semil Monday, May 18, 15

×