Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Mistakes were made
                            Selena Deckelmann
                              @selenamarie
SP
 ogm
   Ceo...
This is for everyone
                   that’s stayed up all night
                    fixing broken systems.
SP
 ogm
   Ce...
You can never think
                   about failure too much.
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
      ...
1c1e
             re0n
          Uef2
        .En
      Cfo
   Ceon
 ogm
SP
Some goals around
                          pessimism.
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
             r...
Plan for the worst.
                                      1c1e
                                   re0n
                   ...
Minimize risk.
                                 1c1e
                              re0n
                           Uef2
  ...
Recover, gracefully.
                                       1c1e
                                    re0n
                ...
Plan for the worst.
                          Minimize risk.
                       Recover, gracefully.
SP
 ogm
   Ceon
 ...
1c1e
             re0n
          Uef2
        .En
      Cfo
   Ceon
 ogm
SP
1c1e
             re0n
          Uef2
        .En
      Cfo
   Ceon
 ogm
SP
Tales of failure to...
                       Document
                       Test
                       Verify
         ...
Failure to document.
                                       1c1e
                                    re0n
                ...
Moving Day




                               Thanks, David Prior!
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
  ...
Prevent documentation
                          failures.
                       • Write documentation.
                  ...
Documentation tools

                       • Checklists.
                       • Graphic designers. (Pretty wikis. Prett...
Failure to test.
                                   1c1e
                                re0n
                            ...
“My first day posing as a sysadmin
                  (~1990, no previous training....) I
                  deleted all zero...
Prevent testing failures.

                       • Verify success criteria.
                       • Write tests.
       ...
Testing tools

                       • Staging environments
                       • Your favorite test framework
       ...
Failure to verify.
                                     1c1e
                                  re0n
                      ...
“What does ‘-d’ actually do?”
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
             re0n
                1c1e
Prevent verification
                               failures.

                       • Have a plan for things going wrong....
Verification tools


                       • Staging environments
                       • Your buddy
SP
 ogm
   Ceon
    ...
Failure to imagine.
                                      1c1e
                                   re0n
                   ...
For my group the
                         bottom line was
                       "don't trust anyone".
SP




            ...
Recover from failures
                           to imagine.
                       • Share your stories of failure.
     ...
Failure to implement.
                                        1c1e
                                     re0n
             ...
Re-implement.


                       • Learn from mistakes.
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
       ...
Reflection.
                       (or, the Post-Mortem)
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
             ...
Checklist Manifesto
                        E-Myth Revisited
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
        ...
Summary:
                       Writing down what you do and
                       sharing it is a huge competitive
     ...
Before

                       • Document the plan with a checklist.
                       • Test the plan and the rollba...
During

                       • Screen sharing: UNIX screen,VNC, etc.
                       • Chatroom: AIM, Campfire (sc...
After

                       • Documentation updates
                       • Post-mortems to identify areas of success
 ...
Plan for the worst.
                          Minimize risk.
                       Recover, gracefully.
SP
 ogm
   Ceon
 ...
Thanks!                re
                      f2
                          1c
                         0n
              ...
Mistakes were made
                            Selena Deckelmann
                              @selenamarie
SP
 ogm
   Ceo...
Photo credits


                       • Flickr: sheepguardingllama
SP
 ogm
   Ceon
      Cfo
        .En
          Uef2
 ...
Upcoming SlideShare
Loading in …5
×

of

Mistakes were made Slide 1 Mistakes were made Slide 2 Mistakes were made Slide 3 Mistakes were made Slide 4 Mistakes were made Slide 5 Mistakes were made Slide 6 Mistakes were made Slide 7 Mistakes were made Slide 8 Mistakes were made Slide 9 Mistakes were made Slide 10 Mistakes were made Slide 11 Mistakes were made Slide 12 Mistakes were made Slide 13 Mistakes were made Slide 14 Mistakes were made Slide 15 Mistakes were made Slide 16 Mistakes were made Slide 17 Mistakes were made Slide 18 Mistakes were made Slide 19 Mistakes were made Slide 20 Mistakes were made Slide 21 Mistakes were made Slide 22 Mistakes were made Slide 23 Mistakes were made Slide 24 Mistakes were made Slide 25 Mistakes were made Slide 26 Mistakes were made Slide 27 Mistakes were made Slide 28 Mistakes were made Slide 29 Mistakes were made Slide 30 Mistakes were made Slide 31 Mistakes were made Slide 32 Mistakes were made Slide 33 Mistakes were made Slide 34 Mistakes were made Slide 35 Mistakes were made Slide 36 Mistakes were made Slide 37 Mistakes were made Slide 38 Mistakes were made Slide 39
Upcoming SlideShare
SharePoint Fest Denver - Practical Tools and Techniques for the SharePoint Business Analyst and Information Architect
Next
Download to read offline and view in fullscreen.

0 Likes

Share

Download to read offline

Mistakes were made

Download to read offline

Related Books

Free with a 30 day trial from Scribd

See all

Related Audiobooks

Free with a 30 day trial from Scribd

See all
  • Be the first to like this

Mistakes were made

  1. 1. Mistakes were made Selena Deckelmann @selenamarie SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  2. 2. This is for everyone that’s stayed up all night fixing broken systems. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  3. 3. You can never think about failure too much. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  4. 4. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  5. 5. Some goals around pessimism. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  6. 6. Plan for the worst. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  7. 7. Minimize risk. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  8. 8. Recover, gracefully. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  9. 9. Plan for the worst. Minimize risk. Recover, gracefully. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  10. 10. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  11. 11. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  12. 12. Tales of failure to... Document Test Verify Imagine Implement SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  13. 13. Failure to document. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  14. 14. Moving Day Thanks, David Prior! SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  15. 15. Prevent documentation failures. • Write documentation. • Update documentation. • Make documenting a step in your written process. • Assign a fixed amount of time to that step. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  16. 16. Documentation tools • Checklists. • Graphic designers. (Pretty wikis. Pretty docs. (Sphinx?) Diagrams.) • Bug tracking. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  17. 17. Failure to test. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  18. 18. “My first day posing as a sysadmin (~1990, no previous training....) I deleted all zero length files on a Sun workstation.” SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  19. 19. Prevent testing failures. • Verify success criteria. • Write tests. • Test with a buddy. • Have a plan. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  20. 20. Testing tools • Staging environments • Your favorite test framework • Repeatable shell scripts SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  21. 21. Failure to verify. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  22. 22. “What does ‘-d’ actually do?” SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  23. 23. Prevent verification failures. • Have a plan for things going wrong. • Have a staging environment. • Test your rollback plan, not just your implementation plan. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  24. 24. Verification tools • Staging environments • Your buddy SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  25. 25. Failure to imagine. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  26. 26. For my group the bottom line was "don't trust anyone". SP Thanks, Maggie! ogm Ceon Cfo .En Uef2 re0n 1c1e
  27. 27. Recover from failures to imagine. • Share your stories of failure. • Talk with people who are different from you. • Act out implementation scenarios. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  28. 28. Failure to implement. 1c1e re0n Uef2 .En Cfo Ceon ogm SP
  29. 29. Re-implement. • Learn from mistakes. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  30. 30. Reflection. (or, the Post-Mortem) SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  31. 31. Checklist Manifesto E-Myth Revisited SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  32. 32. Summary: Writing down what you do and sharing it is a huge competitive advantage. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  33. 33. Before • Document the plan with a checklist. • Test the plan and the rollback plan. • Identify a “point of no return”. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  34. 34. During • Screen sharing: UNIX screen,VNC, etc. • Chatroom: AIM, Campfire (scrollback!) • Voice: Campfire, Skype,VOIP, POTS call line • Headsets! • Designated time-keeper. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  35. 35. After • Documentation updates • Post-mortems to identify areas of success and areas for improvement. • Limit improvements to 1-2 things. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  36. 36. Plan for the worst. Minimize risk. Recover, gracefully. SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  37. 37. Thanks! re f2 1c 0n 1e Ue .En Cfo on Ce ogm SP
  38. 38. Mistakes were made Selena Deckelmann @selenamarie SP ogm Ceon Cfo .En Uef2 re0n 1c1e
  39. 39. Photo credits • Flickr: sheepguardingllama SP ogm Ceon Cfo .En Uef2 re0n 1c1e

Views

Total views

1,765

On Slideshare

0

From embeds

0

Number of embeds

15

Actions

Downloads

11

Shares

0

Comments

0

Likes

0

×