Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Definitions of communication


Published on

Published in: Education, Technology, Business
  • Be the first to comment

Definitions of communication

  1. 1. Definitions of communication It is the way to express your ideas thoughts,expressions, feelings or emotions through verbal ornon-verbal signs and symbols… OR Communication is a process of transmitting nreceiving verbal or non verbal msgs….. ? ? ?........
  2. 2. Purposes of communication To express our thoughts or feelings……etc To ensure communication To find something abt personality of a person To enhance understanding To solve issues To overcome anxiety throughcounseling…..etc
  3. 3. Process of communication COMPONENTS of communication.1. Context2. Sender3. Encoding4. Message5. Medium6. Receiver7. Decoding8. Feedback9. Noise
  4. 4. Oral messages Immediate feedback Shorter sentences n shorter words Conventional, e.g. Ok Focus on interpersonal relations Less detailed technical infor More colloquial lang. Simple construction n words More imperative, interrogative n exclamatorysentences Focus more on non verbal actions
  5. 5. Written messages Delayed feedback Longer sentences n longer words More formal Focus on content More detailed technical information Direct speech More complex construction Useful 4 permanent record n documentation Possibility of review Delayed action
  6. 6. Non-verbal communication Facial expressions Gestures (expressions through face) Postures Movements Voice quality Silence Time Space Smell n touch…….etc
  7. 7. Some non verbal cues
  8. 8. Scope of communication Project future in the present Raise awareness. Meet infor.needs. Motivation raises Proper planning and coordination T.L comm. shows off elite class languagerepresentativeness Com skills represents ability n proficiency of aperson Essential for individual’s administration, organizationn coordination
  9. 9. Scope of communication Executive’s success is based A valuable job requirement Develops the right attitude to drive the nailaright Creates patience n understanding along withcareful n sound judgements An essential task for promotion throughoutyhe life
  10. 10. Seven c’s of communication1. Completeness2. Correctness3. Conciseness4. Concreteness5. Consideration6. Clarity7. Courtesy
  11. 11. 1. completeness Provide all necessary info Answer all questions Give something extra when desirable
  12. 12. 2. conciseness Eliminate wordy expressions Include only relevant material Avoid unnecessary repetition
  13. 13. 3. consideration Focus on “you” instead of “I” or “we” Put Emphasize positive n pleasant facts Show audience benefit interest in thereceiver’s end
  14. 14. 4. concreteness Use specific facts n figures Put action in your verb Choose image-building words
  15. 15. 5. clarity Choose precise, concrete n familiar words Construct effective sentences and pargraghs
  16. 16. 6. courtesy Be sincere, tactful, thoughtful n appreciative Use expressions that show respect Choose nondiscriminatory expressions
  17. 17. 7. correctness use the right way n level of language acc toaudience’s benefit Check accuracy of facts, figures n words thatu have used Maintain acceptable writing mechanics, i.e.sentence correction level
  18. 18. conclusion