» With the introduction to more and more innovative
Information technologies, now services can be
delivered in several new ways.
» Service computing includes the concepts of Service
Oriented Architecture, Mashups, Software as a
Service, and Cloud Computing.
» “Service Computing is where application components
are assembled with little effort into a network of
services that can be loosely coupled to create flexible
dynamic business processes and agile applications
that may span organisations and computing
» Personally service computing has made day to day activities easier. A
variety of forms of infrastructure as a service is being used to effortlessly
interact with people, like Dropbox, and Google drive. Such services
make team collaborations easier. Other services like social networks
have also made interactions easier, especially with it branching into the
world of mobile devices.
» Local areas are significantly impacted with service oriented computing
and Software as a service. Users are able to have access to services
anywhere if there is access to internet, enabling employees to work from
home. This creates efficient and effective ways to access documents and
data that is necessary to perform their task. Locals can also effectively
use mash up services that provides geographical and other information
presenting users with great amount of information on services regarding
» Globally, service computing has transformed the way businesses
operate and compete. Service computing has increased business
agility, creating an adaptive businesses environment.
Furthermore it makes conducting businesses easier and efficient
through faster web services with intranets and Extranets. Finally
it brings easier ways to attract and interact with markets and
Statistics retrieved from Gartner.com
» In todays modern world the influence of technology has greatly
increased the range and influence of the music based market
throughout the world.
» The market consists basically of the businesses and individuals who use
music to make money.
» It is estimated that the broader music industry was valued at $168
Billion dollars in 2011
• February 6, 2013―Apple
announced that music fans have
purchased and downloaded
more than 25 billion songs from
the iTunes Store® which roughly
equals 25billion dollars
» Functionality – ITunes is a multimedia based application that allows you to organise and play digital
video and music on your computer. Whereas Spotify is a digital music-streaming service that gives
you on-demand access to millions of songs on all your devices with the Spotify application.
» Intended Users – . The intended audience of ITunes is anyone who owns an Ipod, Iphone, Ipad or
any other apple based product, or anyone who wants to obtain music, videos and applications
legally. And the users of Spotify include anyone who wants to stream and listen to music.
» Constraints – An internet connection is initially required to install the ITunes application whereas
Spotify can be downloaded and installed from the Spotify website however it requires a constant
internet connection due to it being a music streaming service.
» Pricing – ITunes and Spotify are both free to signup, download and use. However, the purchasing
from music, videos or apps from the iTunes store will cost money. And a premium account on
Spotify will also cost a small monthly surcharge.
» Legality of the services – ITunes is a legal service and comes with several security measures to
decreases chances of fraud such as email and password confirmation when purchased music is
played on unauthorised computers. Spotify’s music streaming service is legal due to the licenses
and contracts that it has made with major recording companies ITunes is owned by the Apple
corporation and Spotify by Spotify Inc.
» Functionality – Songkick is a website service that provides personalised updates for
users on their favourite bands and allows them receive instant event updates in
addition to news, reviews, photos and videos of them via email or through
notifications on the app.
» Intended Users – Anyone who wishes to follow an artist, or wishes to know about
their favourite artists upcoming events and concerts or music related information
about their surrounding area.
» Constraints – An internet connection is required to use songkick and is accessed
trough the Representational state transfer style of software architecture . However
emails are sent to the users personal account about artist updates/tickets/concerts
they have liked or are attending and local music realated news. It is also available on
smartphones as an application, requiring the internet to receive news.
» Pricing – Songkick is free to signup and use. Their revenue is generated from a
commission from ticket websites that get customers from the songkick website
» Legality of the services- Songkick is a legal service as it works by indexing different
ticket vendors, venue websites and local newspapers to create a comprehensive
database of upcoming concerts happening around the world.
» Functionality – All music is a online music guide service dedicated to help
users find out more about the albums, bands, musicians and songs they
love. It provides a wide range of media and data such as videos, songs and
popular song rankings, reviews and much more.
» Intended Users – Anyone who listens to music and would like to know
information more about artists, bands and other musical oriented things.
» Constraints – Allmusic exists in the form of a website and is accessible so
long as the users have a internet connection and is accessed trough the
Representational state transfer style of software architecture .
» Pricing – similar to songkick users can create a account on the Allmusic
website for free and users will be able to rate albums and receive
recommendations for music to check out. Allmusic is a commercial business
similar to songkick taking revenue from sales trough their website and
allowing different music applications to access its databases for a fee. Some
include the Itunes store and windows media Player 11.
» Legality of the services – Allmusic is a legal service, since it has licences and
agreements with major publishing labels and companies to display musical
information. Previously owned by Rovi it is now owned by the All Media
» Functionality – Lyrics. Com is a website that provides the lyrics of most songs to
users for free. Lyrics are uploaded by users so their database of music lyrics is
very extensive spanning numerous genres.
» Intended Users – Anyone who is searching for the lyrics of their favourite song or
music. Users who are looking to join a sort of social network with people who
have similar taste to music as you.
» Constraints – An internet connection is required to use Lyrics.com as it is a
website. All countries with access to the internet has access to Lyrics.com and it is
once again is accessed trough the Representational state transfer style of
software architecture .
» Pricing – Lyrics. Com is free to sign up and to use as it merely serves as a database
of lyrical information. Revenue is generated by advertisements on the site.
» Legality of the services – Lyrics.com is a legal service, however it is not endorsed
by actual artists and lyrics uploaded are transcribed by users of the site.
Therefore no legal issues are faced.
» Functionality – Google maps is a web mapping service application and technology provided by
Google through a web users browser. Google maps is a very powerful platform incorporating
several significant features of maps into its service such as topography, live traffic feeds, street
and road names, heading and travel planning.
» Intended Users – Anyone that needs to use a map, get directions on foot or by car, see traffic
patterns, find businesses or landmarks.
» Constraints – Google maps is accessible on multiple platforms including windows & Mac or
other operating systems trough the browser such as Firefox, Mobile devices such as smart
phones and tablets so long as they have connectivity to the internet and is accessed trough
the Representational state transfer style of software architecture .
» Pricing – Google maps is completely free to use with user not even requiring a account to use
the services it provides. However by having a Google account the maps can be marked with
additional data such as favourite places or additional information as travel routes and
» Legality of the service – Google map is completely legal with Google collecting, sourcing and
then providing the data from satellites on various features of a regular map such as
topography, locations etc.
• Music has a deep and rich online community with lots of information and ports to
listen to your favourite music. However no specific service covers all services.
• Making a service that provided all services is a mammoth and risky task.
• What music services are people interested in, which services work best?:
• ITunes – purchasing music.
• Google maps – what's on near you.
• Songkick – booking and viewing tour dates.
• Lyrics.com – viewing the lyrics of a song.
• MTV – Newest news, info and articles on all things music.
• Provided a service that incorporates music streaming, information and purchasing
all in one easy to navigate location through the use of mash up integration.
• Brought these services together to create our product. M.com
» The online music market is a thriving community. Only
recently have some of the biggest names in tech world
have branched into it with the likes of Google launching
there new music platform to rival Spotify and Twitter
purchasing a Brisbane based business and renaming
» Example: Spotify launched in 2008 based out of
Sweden. In 2010, two years later, they were dubbed the
top tier music revenue source in Sweden.
» Information is easy to manage
» Provides information on multiple levels
» Emerging into an already thriving market
» Many services rolled up into one mash up
» Emerging into competition heavy field
» Initial low market share
» Start up costs
» Expansion into various different markets
» New features are always being developed
» Change in customer needs
» Our service will allow user’s to experience the benefits of
various existing services such as:
> Google Maps
» Because these services are integrated with our service, the
strong points of each of them are able to be taken advantage
of, giving the user a very high quality experience. The service
will allow users to not only find information about artists, but
also extensive information about individual albums and songs,
as well as interactive touring information.
» This Mash-Up service has been targeted at users between the
ages of 16-30. However, the app can really be used by anyone
who enjoys music.
» Songkick. (2013). About Songkick. Retrieved May 10, 2013, from
» Cross, D. (2013, February 13). 5 fun facts about iTunes' 25 billionth song. Retrieved May 10, 2013,
» Spotify. (2013). About Us . Retrieved May 10, 2013, from https://www.spotify.com/au/about-
» Spotify. (2013). What is spotify?. Retrieved May 10, 2013, from
» Google. (2013). Welcome to Google maps. Retrieved May 10, 2013, from
» Resnikoff, P. (2011, September 6). How Much Is the Music Industry Really Worth? Try $168
Billion.... Retrieved May 10, 2013, from http://www.digitalmusicnews.com/stories/090611industry
» Condon, D. (2013). ARIA REPORT: OVERALL SALES UP, PHYSICAL SALES DOWN. Retrieved from
» Ruehl, M. (16 May 2013). Google launches All Access music streaming service in bid to divert flow
of online music profits. Retrieved 17 May 2013, from http://www.brw.com.au/p/tech-
» Geere, D. (2010). Spotify now top-tier music revenue source in Sweden. Retrieved from