Seemant Dua

New Delhi Area, India India

Deputy Manager - Operations at Concentrix Daksh (Erstwhile IBM Global Process Services)

Technology / Software / Internet

I’m a result oriented professional, and currently associated with Concentrix Daksh Services Pvt Limited (Erstwhile IBM GPS) since September 2001. I’m currently working as a Deputy Manager Operations. I’m also the direct point of contact for my client. My primary roles and responsibilities include, but are not limited to: - Rostering and planning for my team - Client management and attending client calls - People Management - Data Management and Analysis - Driving employee Referral programs on entire floor - First point of contact for any transport related issues on the floor.