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The Application of Deliberate Practice to Asset Management - NAMS


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The Application of Colvin’s principles of ‘Deliberate Practice’ in the Journey to Infrastructure Management Excellence

The presentation examines Colvin’s principles of ‘Deliberate Practice’ and provides practical guidance for their application to infrastructure management practice as a way to lead us forward on the journey to infrastructure management excellence.

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The Application of Deliberate Practice to Asset Management - NAMS

  1. 1. The Application of Deliberate Practice to AM Ross Waugh
  2. 2. Talent is Overrated – what really separates World- Class Performers from Everybody Else Geoff Colvin (2008) Fortune Magazine Senior Editor
  3. 3. What is the real source of great performance? Born, ‘divine spark’, smart, intelligent, great memory, innate talent, hard work Tiger Woods Mozart Jack Welch Yehudi Menuhin Richie
  4. 4. Society values and honours great talent and performance: • We search it out • We look for it in sport, music, business, arts, science, medicine • It matters because it lifts society up, improves it • But for millennia we have thought it is ‘divine’ or ‘superhuman’
  5. 5. What does current research show about talent? • No early evidence of gifts, inclination • No specific genes, inborn abilities • No high IQ or extraordinary memory • ‘Deliberate Practice’ as a concept seems to explain a lot, but of course not all – life is more complicated than that
  6. 6. What is Deliberate Practice? • Highly demanding • Hard work, Isn’t fun • Takes around limitations • Designed specifically to improve performance • Repeated a lot • Continuous feedback Comfort Zone Learning Zone Panic Zone Deliberate Practice
  7. 7. Deliberate Practice: Individuals - enables • To perceive more, cumulative effect • To know more – high level domain expertise • To remember more – memory meta retrieval structure ‘Passion’ seems to develop iteratively in a multiplier effect
  8. 8. Deliberate Practice: Individuals, self regulation • Before work – set goals • During work – self observation • During work – meta cognition. Knowledge about your own knowledge, thinking about your own thinking • After work – self evaluation, adapt to improve
  9. 9. Deliberate Practice: Organisations • Each person stretched and grown • Find ways to develop leaders in job • Encourage leaders to be active in community • Understand critical role of teachers/feedback • Identify promising performers early
  10. 10. Deliberate Practice: Organisations • People development works best through inspiration not authority • Invest time, money and energy into developing people • Make leadership development part of culture • Develop teams not just individuals
  11. 11. So, does great performance matter for AM? • Yes – society is expecting more • Yes – we have real and growing challenges • Yes – manage long term fiscal constraint • Yes – major changes in growth, demand, demographics We need to continuously ‘lift the bar’
  12. 12. AM – Application to Individuals • Seek/Apply ‘deliberate practice concepts’ • Continue to learn and enquire – grow your AM practice and understanding • Stay in the ‘learning zone’, cumulative effect • Seek mentoring, coaching, training – e-NAMs • Self develop, self evaluate • Keep life balance
  13. 13. AM – Application to Organisations • Continue to innovate • Build great teams, great performance • Encourage and build leadership • Develop mentoring, coaching, e-NAMs • Apply ‘deliberate practice’ concepts to your organisation
  14. 14. Conclusion An old Maori saying goes as follows: He aha te mea nui? He tangata. He tangata. He tangata. What is the most important thing? It is people, it is people, it is people.
  15. 15. Questions