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DBI World Conference 2019 - Applying for intervenor services: a web based approach

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DBI World Conference 2019
Technology stream: Concurrent session 9C
Presenter: Cathy Proll & Jennifer Robbins
Topic: Applying for intervenor services: a web based approach

Published in: Healthcare
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DBI World Conference 2019 - Applying for intervenor services: a web based approach

  1. 1. Access Intervenor Services Web Based Application Presentation Cathy Proll – Chair Deafblind Network of Ontario Jennifer Robbins Vice-Chair Deafblind Network of Ontario
  2. 2. Rationale • This project is a partnership between the Provincial Government (MCCSS) and the Deafblind Network of Ontario • In Ontario the funding is allocated by the type of disability you have • This will system will allow a timely and equitable way to apply for Intervenor Services
  3. 3. Process • Deafblind Network of Ontario (DBNO) was approached by the provincial government to develop a web based application process based on the principles of equity and accessibility • The development team consisted of a steering committee, project manager, and software development company • This project has been in the works for 3 years now • We are now at the final consumer testing stage and will be launching the system later this fall
  4. 4. This System has a number of Accessibility Features • Variety of contrast options • Ability to change font size with easy reset • ASL Video • English and French • Compatible with screen readers
  5. 5. Accessibility Features
  6. 6. Access Intervenor Services Coordinator • Throughout the electronic application process, a coordinator is available to answer your questions and to provide you with notifications • The coordinator will review all of your documents to determine your eligibility for services
  7. 7. Registration • Applicant or Representative of Choice completes the registration • Ability to interact with the AIS coordinator for assistance • Description of deafblindness and intervenor services
  8. 8. Registration
  9. 9. Eligibility Requirements • Be a current resident of Ontario • Over 18 years of age and not attending secondary school • Be diagnosed with hearing and vision impairments that are non- corrective and meet the following criteria:
  10. 10. The hearing impairment must include one of the following criteria • Hearing impairment is 41db or greater at one or more frequencies in the range of 500Hz – 4000Hz in the better ear • Speech audiometry test demonstrated a word discrimination score of 80% or lower at 60-70db • The presence of an auditory dysfunction is strongly indicated
  11. 11. The visual impairment must include at least one of the following criteria • Visual acuity of no better than 20/70 in the better eye after correction • Visual field restrictions to 20 degrees or less • Reduced visual abilities due to neurological issues including cortical/cerebral visual impairments, delayed visual maturation, or hemianopsia
  12. 12. Eligibility criteria
  13. 13. Service Options • Under 24 hours of service per week you do not require an assessment • Over 24 hours of service per week you will require an assessment
  14. 14. Assessment • The assessment that is currently being used is the the Community Heath Assessment ( interRai -CHA) with questions from the Deafblind supplement • Currently there are 8 assessors that go out in teams of 2 to conduct the assessment • You can appeal the conditions for your assessment but you cannot appeal the results
  15. 15. Scheduling an assessment
  16. 16. Service Level • Once your assessment is complete it is submitted directly to InterRai where they assign a score that is sent to the Ministry • The Ministry then determines your service level and places you on the service list • Once your funds are released you will move from the service list on to agency selection
  17. 17. Service List
  18. 18. Agency Selection • Currently there are 6 agencies in Ontario to choose from • These agencies specialize in deafblindness and intervenor services • The applicant has the opportunity to choose the agency that will provide their services
  19. 19. Agency Selection
  20. 20. Agency Confirmation
  21. 21. Application is complete
  22. 22. For further information on the AIS: Deafblindnetworkontario.com

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