DBI World Conference 2019
Technology stream: Concurrent session 9C
Presenter: Cathy Proll & Jennifer Robbins
Topic: Applying for intervenor services: a web based approach
DBI World Conference 2019 - Applying for intervenor services: a web based approach
1. Access Intervenor Services
Web Based Application Presentation
Cathy Proll – Chair Deafblind Network of Ontario
Jennifer Robbins Vice-Chair Deafblind Network of Ontario
2. Rationale
• This project is a partnership between the Provincial Government
(MCCSS) and the Deafblind Network of Ontario
• In Ontario the funding is allocated by the type of disability you have
• This will system will allow a timely and equitable way to apply for
Intervenor Services
3. Process
• Deafblind Network of Ontario (DBNO) was approached by the
provincial government to develop a web based application process
based on the principles of equity and accessibility
• The development team consisted of a steering committee, project
manager, and software development company
• This project has been in the works for 3 years now
• We are now at the final consumer testing stage and will be launching
the system later this fall
4. This System has a number of Accessibility
Features
• Variety of contrast options
• Ability to change font size with easy reset
• ASL Video
• English and French
• Compatible with screen readers
6. Access Intervenor Services Coordinator
• Throughout the electronic application process, a coordinator is
available to answer your questions and to provide you with
notifications
• The coordinator will review all of your documents to determine your
eligibility for services
7. Registration
• Applicant or Representative of Choice completes the registration
• Ability to interact with the AIS coordinator for assistance
• Description of deafblindness and intervenor services
9. Eligibility Requirements
• Be a current resident of Ontario
• Over 18 years of age and not attending secondary school
• Be diagnosed with hearing and vision impairments that are non-
corrective and meet the following criteria:
10. The hearing impairment must include one of
the following criteria
• Hearing impairment is 41db or greater at one or more frequencies in
the range of 500Hz – 4000Hz in the better ear
• Speech audiometry test demonstrated a word discrimination score of
80% or lower at 60-70db
• The presence of an auditory dysfunction is strongly indicated
11. The visual impairment must include at least
one of the following criteria
• Visual acuity of no better than 20/70 in the better eye after
correction
• Visual field restrictions to 20 degrees or less
• Reduced visual abilities due to neurological issues including
cortical/cerebral visual impairments, delayed visual maturation, or
hemianopsia
13. Service Options
• Under 24 hours of service per week you do not require an assessment
• Over 24 hours of service per week you will require an assessment
15. Assessment
• The assessment that is currently being used is the the Community
Heath Assessment ( interRai -CHA) with questions from the Deafblind
supplement
• Currently there are 8 assessors that go out in teams of 2 to conduct
the assessment
• You can appeal the conditions for your assessment but you cannot
appeal the results
17. Service Level
• Once your assessment is complete it is submitted directly to InterRai
where they assign a score that is sent to the Ministry
• The Ministry then determines your service level and places you on
the service list
• Once your funds are released you will move from the service list on to
agency selection
19. Agency Selection
• Currently there are 6 agencies in Ontario to choose from
• These agencies specialize in deafblindness and intervenor services
• The applicant has the opportunity to choose the agency that will
provide their services