SlideShare a Scribd company logo
1 of 40
Download to read offline
Age & Interface:
Equipping Older
Adults with
Technological Tools
Rittika Basu, M.Des
OCAD University, Toronto
2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
This project is created & dedicated in loving memory of
my late grandparents, Mrs. Namita Chowdhury and
Mr. Shudhir Chandra Chowdhury.
Dear Dida and Dadu, praying to the Almighty that you
both rest together in grace, love and peace.
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
11% of Senior do not
feel confident using
computers, smartphones
& electronic devices.
Pew Research Center, 2015
ANDERSON, M., & PERRIN, A. (2017). 2. Barriers to adoption and attitudes towards technology. https://www.pewresearch.org. Retrieved 12
October 2022, from https://www.pewresearch.org/internet/2017/05/17/barriers-to-adoption-and-attitudes-towards-technology/.
“
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Only 8% of older adults
are using internet. Seniors
are the least inclined
demography towards new
media platforms.
Pew Research Center, 2021
FAVERIO, M., 2022. Share of those 65 and older who are tech users has grown in the past decade. [online]
https://www.pewresearch.org/. Available at:
<https://www.pewresearch.org/fact-tank/2022/01/13/share-of-those-65-and-older-who-are-tech-users-has-grown-in-the-past-decade/>
[Accessed 12 October 2022].
“
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Older Adults world over struggle with
Smartphones /Computers due to lack of
Digital Literacy skills
● Unaware of Digital Rights
● Dwells with low self-confidence as unable to
communicate with younger counterparts.
● Increases Digital Divide worldwide
Stating the
PREMISE
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Terminology
DIGITAL LITERACY &
VOCABULARY
Refers to the ability to use, operate &
have knowledge of digital tools, navigate
interfaces & digital rights.
Eg. Computer & Mobile Literacy
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Terminology
DIGITAL CITIZENS
/NETIZENS
DIGITAL LITERACY &
VOCABULARY
Refers to the ability to use, operate &
have knowledge of digital tools, navigate
interfaces & digital rights.
Eg. Computer & Mobile Literacy
Users comprises skills, expertise &
familiarity with digital media usage. Digital
Citizenship - internet safety, online
etiquette, creative copyrights etc.
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Terminology
DIGITAL CITIZENS
/NETIZENS
DIGITAL LITERACY &
VOCABULARY
COMPUTER ANXIETY
/TECHNOPHOBIA
Refers to the ability to use, operate &
have knowledge of digital tools, navigate
interfaces & digital rights.
Eg. Computer & Mobile Literacy
Users comprises skills, expertise &
familiarity with digital media usage. Digital
Citizenship - internet safety, online
etiquette etc.
Aversion or unease towards using
modern technology or just by its
thought. Behavioural or
psychological problem
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Why is it difficult for older adults
to use digital media and what hinders them from
becoming confident digital citizens?
What human-factors associated with ageing makes their
younger counterparts relatively tech savvy?
Understanding the
PROBLEM
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
How to make
Older adults
tech savvy?
Image Credits: UnSplash
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades
of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades
of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements.
● Use AA or AAA colour contrast ratio, use a contrast checker
● Small text size > 14pt and large text size should be < 18pt
● Include subtitles, audio instructions at slower pace
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades
of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements.
● Use AA or AAA colour contrast ratio, use a contrast checker
● Small text size > 14pt and large text size should be < 18pt
● Include subtitles, audio instructions at slower pace
● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades
of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements.
● Use AA or AAA colour contrast ratio, use a contrast checker
● Small text size > 14pt and large text size should be < 18pt
● Include subtitles, audio instructions at slower pace
● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement
● CTAs (radio, toggle, button) larger than 48px to avoid fat-finger errors
● Interface should not require rapid input or extremely precise input & should allow errors
● Teach them to customise Accessibility features in smartphones
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades
of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements.
● Use AA or AAA colour contrast ratio, use a contrast checker
● Small text size > 14pt and large text size should be < 18pt
● Include subtitles, audio instructions at slower pace
● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement
● CTAs (radio, toggle, button) larger than 48px to avoid fat-finger errors
● Interface should not require rapid input or extremely precise input & should allow errors
● Teach them to customise Accessibility features in smartphones
● Psychological & Cognitive Factors - Memory loss & shorter attention span
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades
of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements.
● Use AA or AAA colour contrast ratio, use a contrast checker
● Small text size > 14pt and large text size should be < 18pt
● Include subtitles, audio instructions at slower pace
● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement
● CTAs (radio, toggle, button) larger than 48px to avoid fat-finger errors
● Interface should not require rapid input or extremely precise input & should allow errors
● Teach them to customise Accessibility features in smartphones
● Psychological & Cognitive Factors - Memory loss & shorter attention span
● ByteSize Learning - Avoid using features that require the use of complex concepts
● Provide backup option in case information is forgotten eg, reset password feature/hints
● Provide supportive pictographs, icons and gestures
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Technology + Gerontology
GERONTECHNOLOGY
● Gerontological Design
● WCAG 2.1 developed by W3C
● http://colorsafe.co/ - Choose color contrast AA or AAA
● Universal design, Assistive device & Inclusive design
● R&D by researchers, manufacturers, designers, gerontologists,
engineers, healthcare practitioners, psychologists, academicians, AgeTech
professionals etc.
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
GERONTECHNOLOGY
Ge-ron-tech-nol-o-gy &
GERONTOLOGICAL
DESIGN
GERONTECHNOLOGY
Ge-ron-tech-nol-o-gy &
GERONTOLOGICAL
DESIGN
Image Credits: Center for Ageing Better, UnSplash
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Tech
Serve
To
NGO based in
Toronto, Canada
Field Research: Volunteer Experience
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Samsung Tablet - enlarged fonts, bigger graphics & content
libraries
● 4K+ content apps to support wellbeing, provide therapy,
cognitive and physical exercises, memory aids
● Provides education for group sessions & individual
engagement
● iN2L enables caretakers to access older patient's profile. This
way the staff can discover the previous solution that was
used to calm the patient. Hence, this reduces the usage of
PRN medication.
● Users allow connect, share experience, access knowledge,
learn and socialize with their caretakers
● On-screen controls to adjust volume and brightness
Example 1
iN2L/It’s Never 2 Late
Image Credits: Photo by Joshua Hürzeler on Unsplash
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Create VR environments for persons 60+ years in N.
America
● Founded in 2016, users can travel virtually to any
part of the globe, create memories and explore
distant locations.
● Helpful for older adults with mobility, vision and
cognitive issues.
● Facilitates an unique reminiscence therapy where
the elderly user relives his childhood, wedding or
eventful memories
● Activity guides
Example 2
Rendever
Image Credits: Photo by Kampus Production, Pexels
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● This created to cater the older adults rather than to be
used by older users
● Skiin is a research study for Garment-based
Neuroprosthesis, a non-invasive closed-loop neural
extension for facilitating the human nervous system
function.
● The purpose of this study is to develop and test effective
ways of showing the resulting data to allow individuals
and groups to explore health and wellness goals and
outcomes.
● The Aura - provision of a communication overlay which
cues users to view metrics data and engage in dialogue
around its meaning.
Example 3
Skiin mHealth App
Image Credits: Photo by Andrea Piacquadio, Pexels (above)
Photo by HUUM on Unsplash (below)
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Merits
Digital Literacy
Why do we need more gerontechnologies
& gerontological designs?
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
01
Digital Rights
Right to Internet, Freedom of
expression, Online privacy and
cybersecurity
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
01
Digital Rights
Right to Internet, Freedom of
expression, Online privacy and
cybersecurity
Ease of Communication
To connect, extend love & support to
younger adults. They can share
knowledge & wisdom freely
02
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
01
Digital Rights
Right to Internet, Freedom of
expression, Online privacy and
cybersecurity
Ease of Communication
To connect, extend love & support to
younger adults. They can share
knowledge & wisdom freely
Digital Literacy
E-learning, online shopping, ordering
grocery/medicines, access to OTT etc.
02
03
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
01
Digital Rights
Right to Internet, Freedom of
expression, Online privacy and
cybersecurity
Ease of Communication
To connect, extend love & support to
younger adults. They can share
knowledge & wisdom freely
Digital Literacy
E-learning, online shopping, ordering
grocery/medicines, access to OTT etc.
02
03
04
Eradicating Technophobia
Apprehension associated with new media
devices will be ceased.
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
01
Digital Rights
Right to Internet, Freedom of
expression, Online privacy and
cybersecurity
Ease of Communication
To connect, extend love & support to
younger adults. They can share
knowledge & wisdom freely
Digital Literacy
E-learning, online shopping, ordering
grocery/medicines, access to OTT etc.
02
03
04
05
Eradicating Technophobia
Apprehension associated with new media
devices will be ceased.
Culture of Inclusivity
Older adults can feel a sense of
belonging in the virtual world &
promote healthy ageing
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
01
Digital Rights
Right to Internet, Freedom of
expression, Online privacy and
cybersecurity
Ease of Communication
To connect, extend love & support to
younger adults. They can share
knowledge & wisdom freely
Digital Literacy
E-learning, online shopping, ordering
grocery/medicines, access to OTT etc.
02
03
04
05
06
Eradicating Technophobia
Apprehension associated with new media
devices will be ceased.
Culture of Inclusivity
Older adults can feel a sense of
belonging in the virtual world &
promote healthy ageing
Expansion of E-Footprint
Digital shadow or electronic footprints
of elder netizens will expand.
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
● Interactive, self-explanatory, self-learning guidebook & an
online educational platform
● Older Adults would learn about mobile apps, user interface
fundamentals, iconography etc.
● Assisted by audio outputs
● Design is abided by WCAG 2.1
Introducing the
PEDAGOGICAL
TOOLKIT
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Digital Literacy Toolkit
https://adobe.ly/3gV6GjX
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
Project Documentation
https://bit.ly/3Ubee1q
Digital Literacy Toolkit
https://adobe.ly/3fdCsZj
Any Questions?
AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
FAQs
1. How can technology be used to teach older adults who
have limited digital literacy?
2. What aspects of ageing obstruct the learning of digital
tools among older adults that do not affect younger
adults?
3. What challenges did you face while interacting with
older adults?
CREDITS: This presentation template was created
by Slidesgo, including icons by Flaticon,
infographics & images by Freepik and
illustrations by Stories
That’s All Folks!
THANK YOU
rittikabasudesigner@gmail.com
http://linkedin.com/in/rittika-basu/
TALK UX 2022 TOKYO CONFERENCE AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS | RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO
Theme: Cyber Security Business Plan

More Related Content

More from UXDXConf

Operational Evolution_ Harnessing Design for Internal Business Transformation...
Operational Evolution_ Harnessing Design for Internal Business Transformation...Operational Evolution_ Harnessing Design for Internal Business Transformation...
Operational Evolution_ Harnessing Design for Internal Business Transformation...UXDXConf
 
Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...
Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...
Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...UXDXConf
 
Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023
Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023
Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023UXDXConf
 
Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023
Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023
Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023UXDXConf
 
An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...
An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...
An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...UXDXConf
 
Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023
Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023
Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023UXDXConf
 
Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...
Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...
Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...UXDXConf
 
Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023
Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023
Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023UXDXConf
 
Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023
Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023
Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023UXDXConf
 
How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023
How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023
How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023UXDXConf
 
Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...
Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...
Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...UXDXConf
 
Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023
Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023
Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023UXDXConf
 
Building Sustainable Design Systems
Building Sustainable Design SystemsBuilding Sustainable Design Systems
Building Sustainable Design SystemsUXDXConf
 
Building a Seamless Online to Offline Experience
Building a Seamless Online to Offline ExperienceBuilding a Seamless Online to Offline Experience
Building a Seamless Online to Offline ExperienceUXDXConf
 
Your Product Manager Toolkit
Your Product Manager ToolkitYour Product Manager Toolkit
Your Product Manager ToolkitUXDXConf
 
Team Downsized: How Do You Move Forward?
Team Downsized: How Do You Move Forward?Team Downsized: How Do You Move Forward?
Team Downsized: How Do You Move Forward?UXDXConf
 
Applying the JTBD Framework to Build User Personas that Stick
Applying the JTBD Framework to Build User Personas that StickApplying the JTBD Framework to Build User Personas that Stick
Applying the JTBD Framework to Build User Personas that StickUXDXConf
 
How Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim SimmsHow Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim SimmsUXDXConf
 
Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...
Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...
Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...UXDXConf
 
Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...
Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...
Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...UXDXConf
 

More from UXDXConf (20)

Operational Evolution_ Harnessing Design for Internal Business Transformation...
Operational Evolution_ Harnessing Design for Internal Business Transformation...Operational Evolution_ Harnessing Design for Internal Business Transformation...
Operational Evolution_ Harnessing Design for Internal Business Transformation...
 
Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...
Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...
Design Delivery Principles, Accelerating Product Delivery Outcomes in a Compl...
 
Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023
Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023
Innovation Without Adoption Is Meaningless_ Rhiannon White_ UXDX_ EMEA_2023
 
Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023
Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023
Learning Balanced Leadership with Horses_Martina Hodges-Schell_ UXDX_ EMEA_2023
 
An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...
An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...
An Unexpected Approach to Design: Uncovering Hidden Parallels With Writing St...
 
Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023
Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023
Embracing Uncertainty in Product Delivery_ Martin Reilly_ UXDX_ EMEA_2023
 
Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...
Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...
Embracing Career Pivots, Navigating Change, and Building a Motivated Remote T...
 
Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023
Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023
Uncharted waters of design leadership_ Anderson Gomes_ UXDX_ EMEA_ 2023
 
Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023
Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023
Enhancing the Impact of User Research_ Fahad Osmani_ UXDX_EMEA_2023
 
How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023
How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023
How to Know Enough to Know You Don't Know_ Shilpi Sinha_UXDX_EMEA_2023
 
Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...
Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...
Lessons Learned From Our Accessibility-First Approach to Data Visualisation- ...
 
Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023
Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023
Fostering a customer-centric culture at an enterprise_UXDX_EMEA_2023
 
Building Sustainable Design Systems
Building Sustainable Design SystemsBuilding Sustainable Design Systems
Building Sustainable Design Systems
 
Building a Seamless Online to Offline Experience
Building a Seamless Online to Offline ExperienceBuilding a Seamless Online to Offline Experience
Building a Seamless Online to Offline Experience
 
Your Product Manager Toolkit
Your Product Manager ToolkitYour Product Manager Toolkit
Your Product Manager Toolkit
 
Team Downsized: How Do You Move Forward?
Team Downsized: How Do You Move Forward?Team Downsized: How Do You Move Forward?
Team Downsized: How Do You Move Forward?
 
Applying the JTBD Framework to Build User Personas that Stick
Applying the JTBD Framework to Build User Personas that StickApplying the JTBD Framework to Build User Personas that Stick
Applying the JTBD Framework to Build User Personas that Stick
 
How Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim SimmsHow Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim Simms
 
Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...
Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...
Embracing Uncertainty: How to Get Untangled & Make Constant Change Work for Y...
 
Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...
Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...
Standardising UX: A Roadmap for Success by Duaa Gettani, Senior UX Researcher...
 

Recently uploaded

1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
decentralized Launchpad providing a safe and transparent fundraising
decentralized Launchpad providing a safe and transparent fundraisingdecentralized Launchpad providing a safe and transparent fundraising
decentralized Launchpad providing a safe and transparent fundraisingrectinajh
 
Entrepreneurial ecosystem- Wider context
Entrepreneurial ecosystem- Wider contextEntrepreneurial ecosystem- Wider context
Entrepreneurial ecosystem- Wider contextP&CO
 
How to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHow to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHelp Desk Migration
 
Saffron and Dates opportunities from Iran .pdf
Saffron and Dates opportunities from Iran .pdfSaffron and Dates opportunities from Iran .pdf
Saffron and Dates opportunities from Iran .pdfRezaSeif2
 
EQX-PPT-20240405-CorporateDeck-slideshare
EQX-PPT-20240405-CorporateDeck-slideshareEQX-PPT-20240405-CorporateDeck-slideshare
EQX-PPT-20240405-CorporateDeck-slideshareEquinox Gold Corp.
 
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingdigital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingrajputmeenakshi733
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
Certificate of Good Standing Ferber Enterprises USA LLC
Certificate of Good Standing Ferber Enterprises USA LLCCertificate of Good Standing Ferber Enterprises USA LLC
Certificate of Good Standing Ferber Enterprises USA LLCFerber Enterprises
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...
Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...
Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...PRnews2
 
Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003
Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003
Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003Levi Shapiro
 
Neha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and CareerNeha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and Careerr98588472
 
Implementing Exponential Accelerators.pptx
Implementing Exponential Accelerators.pptxImplementing Exponential Accelerators.pptx
Implementing Exponential Accelerators.pptxRich Reba
 
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...Hector Del Castillo, CPM, CPMM
 
PG webinar series 2024_For the organisation or against it? How change agents ...
PG webinar series 2024_For the organisation or against it? How change agents ...PG webinar series 2024_For the organisation or against it? How change agents ...
PG webinar series 2024_For the organisation or against it? How change agents ...DanielleTucker19
 
Andrii Rodionov: What can go wrong in a distributed system – experience from ...
Andrii Rodionov: What can go wrong in a distributed system – experience from ...Andrii Rodionov: What can go wrong in a distributed system – experience from ...
Andrii Rodionov: What can go wrong in a distributed system – experience from ...Lviv Startup Club
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxRakhi Bazaar
 
Pistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdfPistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdfRezaSeif2
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfDanny Diep To
 

Recently uploaded (20)

1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
decentralized Launchpad providing a safe and transparent fundraising
decentralized Launchpad providing a safe and transparent fundraisingdecentralized Launchpad providing a safe and transparent fundraising
decentralized Launchpad providing a safe and transparent fundraising
 
Entrepreneurial ecosystem- Wider context
Entrepreneurial ecosystem- Wider contextEntrepreneurial ecosystem- Wider context
Entrepreneurial ecosystem- Wider context
 
How to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your BusinessHow to Conduct a Service Gap Analysis for Your Business
How to Conduct a Service Gap Analysis for Your Business
 
Saffron and Dates opportunities from Iran .pdf
Saffron and Dates opportunities from Iran .pdfSaffron and Dates opportunities from Iran .pdf
Saffron and Dates opportunities from Iran .pdf
 
EQX-PPT-20240405-CorporateDeck-slideshare
EQX-PPT-20240405-CorporateDeck-slideshareEQX-PPT-20240405-CorporateDeck-slideshare
EQX-PPT-20240405-CorporateDeck-slideshare
 
digital marketing , introduction of digital marketing
digital marketing , introduction of digital marketingdigital marketing , introduction of digital marketing
digital marketing , introduction of digital marketing
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
Certificate of Good Standing Ferber Enterprises USA LLC
Certificate of Good Standing Ferber Enterprises USA LLCCertificate of Good Standing Ferber Enterprises USA LLC
Certificate of Good Standing Ferber Enterprises USA LLC
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...
Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...
Introducing the AI ShillText Generator A New Era for Cryptocurrency Marketing...
 
Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003
Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003
Version Bravo- The Springboard for Navy SEAL entrepreneurship, cohort 003
 
Neha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and CareerNeha Jhalani Hiranandani: A Guide to Her Life and Career
Neha Jhalani Hiranandani: A Guide to Her Life and Career
 
Implementing Exponential Accelerators.pptx
Implementing Exponential Accelerators.pptxImplementing Exponential Accelerators.pptx
Implementing Exponential Accelerators.pptx
 
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
 
PG webinar series 2024_For the organisation or against it? How change agents ...
PG webinar series 2024_For the organisation or against it? How change agents ...PG webinar series 2024_For the organisation or against it? How change agents ...
PG webinar series 2024_For the organisation or against it? How change agents ...
 
Andrii Rodionov: What can go wrong in a distributed system – experience from ...
Andrii Rodionov: What can go wrong in a distributed system – experience from ...Andrii Rodionov: What can go wrong in a distributed system – experience from ...
Andrii Rodionov: What can go wrong in a distributed system – experience from ...
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
 
Pistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdfPistachio Caviar and raisins from Iran.pdf
Pistachio Caviar and raisins from Iran.pdf
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
 

Age & Interface

  • 1. Age & Interface: Equipping Older Adults with Technological Tools Rittika Basu, M.Des OCAD University, Toronto 2023
  • 2. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 This project is created & dedicated in loving memory of my late grandparents, Mrs. Namita Chowdhury and Mr. Shudhir Chandra Chowdhury. Dear Dida and Dadu, praying to the Almighty that you both rest together in grace, love and peace.
  • 3. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 11% of Senior do not feel confident using computers, smartphones & electronic devices. Pew Research Center, 2015 ANDERSON, M., & PERRIN, A. (2017). 2. Barriers to adoption and attitudes towards technology. https://www.pewresearch.org. Retrieved 12 October 2022, from https://www.pewresearch.org/internet/2017/05/17/barriers-to-adoption-and-attitudes-towards-technology/. “
  • 4. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Only 8% of older adults are using internet. Seniors are the least inclined demography towards new media platforms. Pew Research Center, 2021 FAVERIO, M., 2022. Share of those 65 and older who are tech users has grown in the past decade. [online] https://www.pewresearch.org/. Available at: <https://www.pewresearch.org/fact-tank/2022/01/13/share-of-those-65-and-older-who-are-tech-users-has-grown-in-the-past-decade/> [Accessed 12 October 2022]. “
  • 5. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Older Adults world over struggle with Smartphones /Computers due to lack of Digital Literacy skills ● Unaware of Digital Rights ● Dwells with low self-confidence as unable to communicate with younger counterparts. ● Increases Digital Divide worldwide Stating the PREMISE
  • 6. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Terminology DIGITAL LITERACY & VOCABULARY Refers to the ability to use, operate & have knowledge of digital tools, navigate interfaces & digital rights. Eg. Computer & Mobile Literacy
  • 7. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Terminology DIGITAL CITIZENS /NETIZENS DIGITAL LITERACY & VOCABULARY Refers to the ability to use, operate & have knowledge of digital tools, navigate interfaces & digital rights. Eg. Computer & Mobile Literacy Users comprises skills, expertise & familiarity with digital media usage. Digital Citizenship - internet safety, online etiquette, creative copyrights etc.
  • 8. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Terminology DIGITAL CITIZENS /NETIZENS DIGITAL LITERACY & VOCABULARY COMPUTER ANXIETY /TECHNOPHOBIA Refers to the ability to use, operate & have knowledge of digital tools, navigate interfaces & digital rights. Eg. Computer & Mobile Literacy Users comprises skills, expertise & familiarity with digital media usage. Digital Citizenship - internet safety, online etiquette etc. Aversion or unease towards using modern technology or just by its thought. Behavioural or psychological problem
  • 9. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Why is it difficult for older adults to use digital media and what hinders them from becoming confident digital citizens? What human-factors associated with ageing makes their younger counterparts relatively tech savvy? Understanding the PROBLEM
  • 10. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 How to make Older adults tech savvy? Image Credits: UnSplash
  • 11. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements
  • 12. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements. ● Use AA or AAA colour contrast ratio, use a contrast checker ● Small text size > 14pt and large text size should be < 18pt ● Include subtitles, audio instructions at slower pace
  • 13. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements. ● Use AA or AAA colour contrast ratio, use a contrast checker ● Small text size > 14pt and large text size should be < 18pt ● Include subtitles, audio instructions at slower pace ● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement
  • 14. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements. ● Use AA or AAA colour contrast ratio, use a contrast checker ● Small text size > 14pt and large text size should be < 18pt ● Include subtitles, audio instructions at slower pace ● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement ● CTAs (radio, toggle, button) larger than 48px to avoid fat-finger errors ● Interface should not require rapid input or extremely precise input & should allow errors ● Teach them to customise Accessibility features in smartphones
  • 15. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements. ● Use AA or AAA colour contrast ratio, use a contrast checker ● Small text size > 14pt and large text size should be < 18pt ● Include subtitles, audio instructions at slower pace ● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement ● CTAs (radio, toggle, button) larger than 48px to avoid fat-finger errors ● Interface should not require rapid input or extremely precise input & should allow errors ● Teach them to customise Accessibility features in smartphones ● Psychological & Cognitive Factors - Memory loss & shorter attention span
  • 16. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Physical Human Factors - Eye lens loses flexibility (presbyopia), difficulty identifying shades of greens/blues/purples, hearing loss, unable to read small texts or track cursor movements. ● Use AA or AAA colour contrast ratio, use a contrast checker ● Small text size > 14pt and large text size should be < 18pt ● Include subtitles, audio instructions at slower pace ● Behavioural changes & Motor Skills - Slower reflex, longer time to react & reduced muscle movement ● CTAs (radio, toggle, button) larger than 48px to avoid fat-finger errors ● Interface should not require rapid input or extremely precise input & should allow errors ● Teach them to customise Accessibility features in smartphones ● Psychological & Cognitive Factors - Memory loss & shorter attention span ● ByteSize Learning - Avoid using features that require the use of complex concepts ● Provide backup option in case information is forgotten eg, reset password feature/hints ● Provide supportive pictographs, icons and gestures
  • 17. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Technology + Gerontology GERONTECHNOLOGY ● Gerontological Design ● WCAG 2.1 developed by W3C ● http://colorsafe.co/ - Choose color contrast AA or AAA ● Universal design, Assistive device & Inclusive design ● R&D by researchers, manufacturers, designers, gerontologists, engineers, healthcare practitioners, psychologists, academicians, AgeTech professionals etc.
  • 18. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 GERONTECHNOLOGY Ge-ron-tech-nol-o-gy & GERONTOLOGICAL DESIGN GERONTECHNOLOGY Ge-ron-tech-nol-o-gy & GERONTOLOGICAL DESIGN Image Credits: Center for Ageing Better, UnSplash
  • 19. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Tech Serve To NGO based in Toronto, Canada Field Research: Volunteer Experience
  • 20. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Samsung Tablet - enlarged fonts, bigger graphics & content libraries ● 4K+ content apps to support wellbeing, provide therapy, cognitive and physical exercises, memory aids ● Provides education for group sessions & individual engagement ● iN2L enables caretakers to access older patient's profile. This way the staff can discover the previous solution that was used to calm the patient. Hence, this reduces the usage of PRN medication. ● Users allow connect, share experience, access knowledge, learn and socialize with their caretakers ● On-screen controls to adjust volume and brightness Example 1 iN2L/It’s Never 2 Late Image Credits: Photo by Joshua Hürzeler on Unsplash
  • 21. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Create VR environments for persons 60+ years in N. America ● Founded in 2016, users can travel virtually to any part of the globe, create memories and explore distant locations. ● Helpful for older adults with mobility, vision and cognitive issues. ● Facilitates an unique reminiscence therapy where the elderly user relives his childhood, wedding or eventful memories ● Activity guides Example 2 Rendever Image Credits: Photo by Kampus Production, Pexels
  • 22. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● This created to cater the older adults rather than to be used by older users ● Skiin is a research study for Garment-based Neuroprosthesis, a non-invasive closed-loop neural extension for facilitating the human nervous system function. ● The purpose of this study is to develop and test effective ways of showing the resulting data to allow individuals and groups to explore health and wellness goals and outcomes. ● The Aura - provision of a communication overlay which cues users to view metrics data and engage in dialogue around its meaning. Example 3 Skiin mHealth App Image Credits: Photo by Andrea Piacquadio, Pexels (above) Photo by HUUM on Unsplash (below)
  • 23. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Merits Digital Literacy Why do we need more gerontechnologies & gerontological designs?
  • 24. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 01 Digital Rights Right to Internet, Freedom of expression, Online privacy and cybersecurity
  • 25. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 01 Digital Rights Right to Internet, Freedom of expression, Online privacy and cybersecurity Ease of Communication To connect, extend love & support to younger adults. They can share knowledge & wisdom freely 02
  • 26. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 01 Digital Rights Right to Internet, Freedom of expression, Online privacy and cybersecurity Ease of Communication To connect, extend love & support to younger adults. They can share knowledge & wisdom freely Digital Literacy E-learning, online shopping, ordering grocery/medicines, access to OTT etc. 02 03
  • 27. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 01 Digital Rights Right to Internet, Freedom of expression, Online privacy and cybersecurity Ease of Communication To connect, extend love & support to younger adults. They can share knowledge & wisdom freely Digital Literacy E-learning, online shopping, ordering grocery/medicines, access to OTT etc. 02 03 04 Eradicating Technophobia Apprehension associated with new media devices will be ceased.
  • 28. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 01 Digital Rights Right to Internet, Freedom of expression, Online privacy and cybersecurity Ease of Communication To connect, extend love & support to younger adults. They can share knowledge & wisdom freely Digital Literacy E-learning, online shopping, ordering grocery/medicines, access to OTT etc. 02 03 04 05 Eradicating Technophobia Apprehension associated with new media devices will be ceased. Culture of Inclusivity Older adults can feel a sense of belonging in the virtual world & promote healthy ageing
  • 29. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 01 Digital Rights Right to Internet, Freedom of expression, Online privacy and cybersecurity Ease of Communication To connect, extend love & support to younger adults. They can share knowledge & wisdom freely Digital Literacy E-learning, online shopping, ordering grocery/medicines, access to OTT etc. 02 03 04 05 06 Eradicating Technophobia Apprehension associated with new media devices will be ceased. Culture of Inclusivity Older adults can feel a sense of belonging in the virtual world & promote healthy ageing Expansion of E-Footprint Digital shadow or electronic footprints of elder netizens will expand.
  • 30. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 ● Interactive, self-explanatory, self-learning guidebook & an online educational platform ● Older Adults would learn about mobile apps, user interface fundamentals, iconography etc. ● Assisted by audio outputs ● Design is abided by WCAG 2.1 Introducing the PEDAGOGICAL TOOLKIT
  • 31. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Digital Literacy Toolkit https://adobe.ly/3gV6GjX
  • 32. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
  • 33. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
  • 34. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
  • 35. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
  • 36. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
  • 37. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023
  • 38. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 Project Documentation https://bit.ly/3Ubee1q Digital Literacy Toolkit https://adobe.ly/3fdCsZj Any Questions?
  • 39. AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO | 2023 FAQs 1. How can technology be used to teach older adults who have limited digital literacy? 2. What aspects of ageing obstruct the learning of digital tools among older adults that do not affect younger adults? 3. What challenges did you face while interacting with older adults?
  • 40. CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, infographics & images by Freepik and illustrations by Stories That’s All Folks! THANK YOU rittikabasudesigner@gmail.com http://linkedin.com/in/rittika-basu/ TALK UX 2022 TOKYO CONFERENCE AGE & INTERFACE: EQUIPPING OLDER ADULTS WITH TECHNOLOGICAL TOOLS | RITTIKA BASU, M.DES | OCAD UNIVERSITY, TORONTO Theme: Cyber Security Business Plan