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BDC_CoP_271119 - Exploring digital wellbeing


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A presentation on the topic of digital wellbeing delivered at the Jisc Building digital capability community of practice event, 27th November 2019.

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BDC_CoP_271119 - Exploring digital wellbeing

  1. 1. Exploring digital wellbeing Alicja Shah, senior co-design manager, Jisc Heather Price, senior co-design manager, Jisc
  2. 2. Digital wellbeing workshop #digitalwellbeing2 Aims • To share our new definition of digital wellbeing and present the findings of our study • Reflecting on support your organisation is providing to students and staff
  3. 3. What is digital wellbeing? #digitalwellbeing3
  4. 4. Establishing a common vocabulary 4 digitalwellbeingdigitalwellbeing
  5. 5. Reconsidering definitions Avoiding a simplistic way of describing digital wellbeing digitalwellbeing5
  6. 6. Digital wellbeing as a concept digitalwellbeing6 Breaking it down Digital wellbeing is a complex concept that can be viewed from a variety of perspectives, and has several aspects within a range of contexts Perspectives • Individual • Organisational • Community • National • Global Aspects • Emotional • Social • Physical • Mental Contexts • Community • Personal • Work • Learning
  7. 7. An holistic view of digital wellbeing - definition digitalwellbeing7 Digital wellbeing considers the impact of technologies and digital services on people’s mental, physical and emotional health. We can view this from an individual perspective in personal, learning or work contexts. This means understanding and identifying the positive and negative impacts of engaging with digital activities and being aware of ways to manage and control these to improve wellbeing. Individual examples Managing digital workload Safe and appropriate use/interaction with digital systems, services and content Engaging mindfully to avoid digital distraction and overload Being confident and capable of choosing the most appropriate technologies for each task Making sure digital activities do not negatively impact on physical or mental health
  8. 8. An holistic view of digital wellbeing - definition digitalwellbeing8 We can also view digital wellbeing from a broader societal or organisational perspective where service providers need to recognise and take responsibility for ensuring that digital systems, services or content are well managed, supported, accessible and equitable. They also need to empower and build capability in their staff, service users and partners to engage with these in a way that supports and or improves their wellbeing Institutional examples Recognising and acknowledging the impact on users Generating an organisational culture that supports and enhances digital Gathering feedback from staff and students about their digital wellbeing Making appropriate adjustments Providing support and guidance
  9. 9. Different perspectives Various windows on digital wellbeing digitalwellbeing9
  10. 10. Digital wellbeing: Individual perspective digitalwellbeing10 My own awareness and capacity to change my digital practices Positive impacts of technologies on my wellbeing How technologies can improve digital wellbeing Negative impacts of technologies on my wellbeing
  11. 11. Digital wellbeing: Organisational perspective digitalwellbeing11 Enabling people to change their digital practices Positive impacts of technologies, content and services we provide How we can support digital wellbeing Negative impacts of technologies, content and services we provide
  12. 12. Digital wellbeing: Societal perspective: community, national & global digitalwellbeing12 Providing opportunities and support for digital participation Establish controls to make sure digital services are safe and equitable Fulfilling basic human needs to support digital participation Allowing personal freedom of choice and accessibility
  13. 13. Basic human rights to food, water and shelter Inclusive education opportunities Safe technological environment Effective legal frameworks Inclusive policies and systems Appropriate guidance and support Responsive services My own awareness and capacity to change my digital practices Positive impacts of technology on my wellbeing How technologies can improve digital wellbeing Negative impacts of technologies on my wellbeing Bringing it all together Environmental, economic and societal conditions needed to support individuals in maintaining positive digital wellbeing digitalwellbeing13
  14. 14. digitalwellbeing14 Emotional wellbeing •Resilience and coping •Self worth •Self care •Maintaining balance •Reaching potential •Managing feelings Physical health •Musculoskeletal health •Sufficient sleep •Long term physical impairment or disability •Temporary physical limitations Social wellbeing •Maintaining relationships •Caring for others •Safe interactions •Full participation with family, friends and wider communities •Preventing isolation Mental health • Cognitive function • Mental illness • Mental health problems Different aspects of health and wellbeing
  15. 15. 15 Mental wellbeing POSITIVE IMPACT • Finding sources of support and help • Connecting with others experiencing same issues NEGATIVE IMPACT • Emphasising one’s differences Emotional wellbeing POSITIVE IMPACT • Creating a sense of belonging • Helping people to reach their potential (through learning opportunities or making connections) • Providing opportunities for creativity NEGATIVE IMPACT • Encouraging addictive behaviours • Compromising online safety • Promoting feelings of low self worth Social wellbeing POSITIVE IMPACT • Preventing isolation • Connecting with others (family friends,communities) • Enabling participation (as a citizen or community member) • Supporting others • Collaborating with others • Sharing content with others NEGATIVE IMPACT • Experiencing or engaging in cyberbullying • Being a victim of crime (eg stalking, grooming) Physical wellbeing POSITIVE IMPACT • Using fitness apps • Monitoring health • Assistive technologies for physical conditions (temporary or permanent) NEGATIVE IMPACT • Impact on muscular and skeletal health • Impact on sleep patterns Potential impacts of digital tools and practices/activities
  16. 16. Different contexts Various lenses on digital wellbeing digitalwellbeing16
  17. 17. digitalwellbeing17 Digital social wellbeing Digital personal wellbeing Digital learning wellbeing Digital work wellbeing
  18. 18. Activity 18 Choose two environments: • Digital social • Digital personal • Digital learning • Digital work Think of examples where there can be potential positive or negative impacts (or behaviours) on an individual. Twitter: #digitalwellbeing
  19. 19. Digital social wellbeing digitalwellbeing19 Potential positives and negatives Digital social wellbeing positives Digital social wellbeing negatives • Preventing isolation • Building and maintaining relationships • Reducing loneliness • Full participation and connection with family, friends and wider communities • Increased opportunities for inclusion – eg disabled people • Cyberbullying • Online grooming – sex, radicalisation • Exclusion – accessibility – eg older people, poverty
  20. 20. Digital personal wellbeing digitalwellbeing20 Potential positives and negatives Digital personal wellbeing positives Digital personal wellbeing negatives • creating a positive identity • building self worth • enjoyment – eg games, fun interactions, music • convenience/time saving – eg shopping • access to new ideas/inspiration • tools for physical health • negative comparison with others • addictive online behaviours – eg gambling, porn, checking devices • passive consumption • access to illegal activities/materials • personal data breaches • lack of access – being left behind • lack of sleep • impact on physical health eg eye strain, posture, lack of exercise
  21. 21. Digital learning wellbeing digitalwellbeing21 Potential positives and negatives Digital learning wellbeing positives Digital learning wellbeing negatives • alternative ways to learn • online collaborative learning opportunities • engaging learning activities • practice techs for employment • learn techs for new careers/career change • increased access to learning • more engaging assessment and feedback • lack of digital learning skills • digital overload • negative impact of compulsory online collaboration • time learning new technologies not the subject • inappropriate use of technologies • lack of choice (eg told which technologies to use
  22. 22. Digital work wellbeing digitalwellbeing22 Potential positives and negatives Digital learning wellbeing positives Digital learning wellbeing negatives • improved communication • global collaboration • flexibworkle working • tools to manage workload • tools to make things easier • creating positive online professional identity • links to other professionals/subject networks • digital overload • always on (24 hour access) • changes to job roles/activities • automation of tasks – redundancy • poor ergonomics
  23. 23. Digital wellbeing in educational institutions Wellbeing of staff and students digitalwellbeing23
  24. 24. My own awareness and capacity to change my digital practices Positive impacts of technology on my wellbeing •How technologies can improve digital wellbeing Negative impacts of technologies on my wellbeing Inclusive and responsive services Inclusive and accessible systems Safe environments Duty of care to staff and students Ethical and legal responsibilities Understands impact of digital on wellbeing Appropriate guidance and support Inclusive policies and strategies #digitalwellbeing Supporting digital wellbeing of staff and students in an educational institution The environment and conditions an institution needs to provide to ensure digital wellbeing of staff and students.
  25. 25. Activity 25 • Individually think about your organisation. • What might be the key challenge to take digital wellbeing work forward? • Pick one main challenge and write it on a post-it note.
  26. 26. Activity 26 • Share the identified challenge with your group. • As a group pick up to three main challenges. • Can you identify any possible solutions? Capture these on post-it notes.
  27. 27. Activity 27 • Think about your own digital wellbeing. • Share your tips on looking after your own digital wellbeing with your group. • As a group choose your three favourite tips and add them to your tree using your flower post-its! Twitter: #digtalwellbeing Individual practices around digital wellbeing
  28. 28. Join our mailing list: Follow our blog: Twitter: #digitalwellbeing Download our briefing papers:
  29. 29. Get in touch… Except where otherwise noted, this work is licensed under CC-BY digitalwellbeing29