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DBI World Conference 2019 - Codesign of a national deafblind information hub with and for people with deafblindness

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DBI World Conference 2019
Technology stream: Concurrent session 11C
Presenter: Karen Wickham
Topic: Codesign of a national deafblind information hub with and for people with deafblindness

Published in: Healthcare
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DBI World Conference 2019 - Codesign of a national deafblind information hub with and for people with deafblindness

  1. 1. CODESIGN of a National Deafblind Information Hub with and for people with deafblindness Karen Wickham Deafblind Consultant Senior Social Worker
  2. 2. OVERVIEW What is co-design? What is the National Deafblind Information Hub? What is the Deafblind Hub reference Group? Outcomes  Deafblind accessible website  Deafblind accessible videos  Deafblind Accessible Webinars  “Ask a Deafblind Consultant”  Mentoring program Future of this project
  3. 3. What is Codesign? • Codesign can be defined as collaboratively designing services with all stake holders • It’s about co-production and co-creation • Valued component of business
  4. 4. What is Co-design Codesign Guide based on the “Connect with Me Toolkit” designed by People with Disabilities WA - PWdWA Elements of codesign: 1.Engage 2.Plan 3.Explore 4.Develop 5.Decide 6.Change
  5. 5. Deafblind Information Hub Deafblind Information Hub  Deafblind accessible website https://www.deafblindinformation.org.au/  Deafblind accessible videos  Deafblind Accessible Webinars  Mentoring program  “Ask a Deafblind Consultant”
  6. 6. Deafblind Information Hub Reference Group Primary aim of the DBIH reference group: 1. To assist Senses Australia through the DBIH to support db to understand and access the NDIS 2. To recognise the unique needs and concerns of people who are deafblind 3. To ensure accessibly 4. To advise on relevant information outside of the hub 5. To assist in developing and implanting webinars 6. To raise awareness of the Deafblind Information Hub
  7. 7. Reference Group
  8. 8. Reference Group Meetings
  9. 9. Face to Face sessions
  10. 10. Deafblind information Hub Webinars 1. Develop webinar series for Australians with deafblindness, their families and service providers 2. Highlighted best practice for webinar accessibility 3. Used zoom which has accessibly features 4. Auslan + captions (in various sizing) + transcript 5. Auslan terps on screen with appropriate lighting backgrounds for LV 6. Slowed clear speech for people accessing by phone or audio 7. Webinars recorded made available for people who cannot attend in real time
  11. 11. QUOTES from Participants “Participating in the hub was the first time I have taken part in a video conference with two interpreters I believe this is very promising for the future – this is a very worthwhile project” “Being part of the DB Hub project is giving me more insight into the needs of people who are Deafblind and how we can make communication more accessible“ “ It has been fantastic to be involved in meetings where we can all communicate with each other through Zoom and have open and constructive conversations in relation to the Deafblind Hub activities.”
  12. 12. Videos Resources 1. Considerable feedback given on existing videos Typically asked for  Slightly slower Auslan and captions  Plain language  No moving images in the background 2. Draft guidelines for Deafblind accessible videos 3. List recommendations 4. Liaison with Expressions Australia who now take these factors into consideration when producing videos
  13. 13. Deafblind Information Website https://www.deafblindinformation.org.au/nd is/
  14. 14. Ask a Deafblind Consultant Services established via Deafblind Information Hub “Ask a deafblind Consultant” https://www.deafblindinformation.org.au/
  15. 15. Next steps • Future webinars • Face to face workshops ongoing • Ask Deafblind Consultant service ongoing • Future videos • Reference group meet up for ongoing feedback
  16. 16. Deafblind Information Hub Consider your own services Where could you use codesign principles in your workplace?? Please Share:  Your experiences  Important Considerations  Questions?
  17. 17. Thankyou

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