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Overview of Cloud Solutions
ABOUT US
Providing high impact
services to nonprofits
since 2003
Tech Impact Philosophy & Team
OUR MISSION
Empower communities and nonprofits
to use technology to better serve our
world.
• Just like you, we are a 501c3 Nonprofit
• Capacity building organization
• Workforce development in technology for at-ri...
DIRECTOR OF TECHNOLOGY SERVICES
Linda Widdop
I manage all aspects of client relations for Tech Impact including
educating ...
Typical Needs
Solutions for Nonprofits
Basic Productivity
Email and file sharing,
managing calendars
and services
Raising Funds
Donor and contact
management,
reporting, telling
your story
Tracking
Outcomes
Intake, case notes,
reports – all available
from anywhere
Communications
Unlimited voice over Internet, unified
communications, remote office
Cloud Productivity Solutions
Low Cost/ Productive/Secure/Accessible Solutions for Nonprofits
Which Tools?
• Wifi or Cell Signal are required
• Any Internet Connected Device - SmartPhone/Laptop/Tablet
• Productivity ...
Work anywhere, anytime, on
any device with the latest
version of Microsoft Office:
Get the latest tech, like real time
tra...
Microsoft Office 365 – Free for Nonprofits
• Outlook Email
– Hosted email using Exchange
• 50 GB of storage space per user...
Free for Nonprofits
Discount for Nonprofits
Great, But Which One is Right for Us?
Microsoft Office 365
• Familiar – it’s Outlook, Word, Excel, etc
• Robust – Exchange...
See Demos of Office 365, Box and more
• Register for a free online demo – scheduled biweekly
http://techimpact.org/events/...
Data Systems
Solutions for Nonprofits
Outcomes and Performance
Board and Funders want to support high performing orgs
1. Mobility – users are on the go – need a...
Changing Attitudes of Funders and Community
Way Back
“we do good”
Past
“we served 60”
Next
“we now serve
84”
Now
“79 of th...
To Create Great Reports –
Work Backwards
• Reporting on X requires a system that can produce reports – Data Analytics
• Th...
Non Profit Data Needs
• Productivity
– Document management
– Task / Project Management
• Development
– Donors, Funders, Ev...
Constituent Relationship Management (CRM)
What do all of these systems (plus many more)
have in common?
• All are cloud ba...
Strengthen your relationships
with Microsoft's CRM (customer
relationship management)
solution:
Nurture donor relationship...
Data Analytics Tools
• Tableau
– Available through
Techsoup
• Power BI
– Available through
Microsoft Office 365
– Techsoup
Telecommunications
Cloud Solutions for Nonprofits
Why Move Telecom to the Cloud?
• Improve communication with new features
• Reduce expense by eliminating phone company cha...
What is VoIP?
Voice over Internet Protocol (VoIP)
Allows voice traffic to travel on the same lines as data
Home
• ISP prov...
Affordable
Hosted VoIP
Stop paying the
phone company’s
high rates for
outdated service.
Use your Internet
connection to ca...
Questions?
How Tech Impact Can Help
• Strategic Technology Planning – work with your team to create a plan
that aligns tech with miss...
Thank You!
Contact Linda Widdop, Director of Technology Services for more information
linda@techimpact.org | (215) 557-155...
Overview of Cloud Technologies for Nonprofits
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Overview of Cloud Technologies for Nonprofits

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Nonprofit leaders must understand how to leverage cloud to improve productivity and reporting while lowering expenses. Cloud technology will help you achieve both. We will start with an overview of the "Cloud" - the technology behind the scenes and why nonprofits are well positioned to take advantage of cloud solutions and benefits, and explain the (or any?) risks. Then, we'll talk about free to very low cost cloud-based productivity solutions, CRM and infrastructure platforms for nonprofits.

Published in: Government & Nonprofit
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Overview of Cloud Technologies for Nonprofits

  1. 1. Overview of Cloud Solutions
  2. 2. ABOUT US Providing high impact services to nonprofits since 2003 Tech Impact Philosophy & Team
  3. 3. OUR MISSION Empower communities and nonprofits to use technology to better serve our world.
  4. 4. • Just like you, we are a 501c3 Nonprofit • Capacity building organization • Workforce development in technology for at-risk-youth • Providing IT Services to Nonprofits since 2003 • Serving 100+ NGO’s with Managed IT Services nationally • Network engineering and implementation nationally • 600+ Office365 Assessment & Implementations globally • VoIP Phone Services nationally • Data Analytics and Support Services Solutions.Integration.Support.
  5. 5. DIRECTOR OF TECHNOLOGY SERVICES Linda Widdop I manage all aspects of client relations for Tech Impact including educating nonprofits about technology solutions. I work with local, regional and national partners to provide the nonprofit community with increased knowledge of technology through speaking engagements. I have been using Office 365 since it was first introduced and have helped over 600 nonprofits get on board with it. I’m an obsessed birdwatcher and head coach for a women’s ice hockey team when I’m not helping nonprofits get on board with cloud computing. linda@techimpact.org
  6. 6. Typical Needs Solutions for Nonprofits
  7. 7. Basic Productivity Email and file sharing, managing calendars and services
  8. 8. Raising Funds Donor and contact management, reporting, telling your story
  9. 9. Tracking Outcomes Intake, case notes, reports – all available from anywhere
  10. 10. Communications Unlimited voice over Internet, unified communications, remote office
  11. 11. Cloud Productivity Solutions Low Cost/ Productive/Secure/Accessible Solutions for Nonprofits
  12. 12. Which Tools? • Wifi or Cell Signal are required • Any Internet Connected Device - SmartPhone/Laptop/Tablet • Productivity using Office 365/Google Apps • File Storage and Sharing using SharePoint/GoogleDrive/Box • Cloud Server using Azure / AWS • Communications with Skype, Groups and Hangouts • Online meetings with Skype for Business/Webex/GoToMeeting • Voice Communications with Hosted PBX and Remote Office features
  13. 13. Work anywhere, anytime, on any device with the latest version of Microsoft Office: Get the latest tech, like real time tracking and multiple authoring for your board reports. Collaborate with your volunteers with video conferencing and instant messaging. Work seamlessly across devices, like iPads and PCs. Office 365
  14. 14. Microsoft Office 365 – Free for Nonprofits • Outlook Email – Hosted email using Exchange • 50 GB of storage space per user • Shared Calendars and mailboxes • Office applications – Latest version of Office Professional Plus • Web app versions of Word, Excel, PowerPoint, Outlook • Installed versions of Word, Excel, PowerPoint, Outlook, etc. (upgraded licensing) 14 • File Storage & Collaboration • Simple file sharing using SharePoint • Easily share files internally and externally • Use Office Web Apps to create and edit docs online • Personal Cloud Storage using OneDrive Pro • Unlimited personal storage, synced to local desktop • Communications • Web conferencing, presence, and IM using Skype for Business • Web-based meetings with HD video conferencing • Screen sharing • Instant messaging • Group conversations with Yammer
  15. 15. Free for Nonprofits
  16. 16. Discount for Nonprofits
  17. 17. Great, But Which One is Right for Us? Microsoft Office 365 • Familiar – it’s Outlook, Word, Excel, etc • Robust – Exchange email, integrated calendars • Secure – HIPAA, ability to add security features with E3, EMS • Available – cloud and sync to local Google Apps • Familiar – for gmail users • Robust – more than just productivity – Adwords, earth, analytics, YouTube Box.org • Simple – easy file sharing • Integrates with Office 365
  18. 18. See Demos of Office 365, Box and more • Register for a free online demo – scheduled biweekly http://techimpact.org/events/ • View a recording of previous demo http://techimpact.org/our-resources/ 18
  19. 19. Data Systems Solutions for Nonprofits
  20. 20. Outcomes and Performance Board and Funders want to support high performing orgs 1. Mobility – users are on the go – need access to information 2. Agility – programs are changing – need systems to be flexible 3. Metrics – org, consumer and community – need reports and dashboards Nonprofits need data systems to support and report on their work!
  21. 21. Changing Attitudes of Funders and Community Way Back “we do good” Past “we served 60” Next “we now serve 84” Now “79 of the 84 improved by …” How do we create reports to show how our work improves the world?
  22. 22. To Create Great Reports – Work Backwards • Reporting on X requires a system that can produce reports – Data Analytics • The system must contain good data - Data Management • The system must be usable – Training/Support • The system must be flexible – Platform • A “system” must be in place – System Selection • The organization must know what data to track – Needs AssessmentStart Here Goal
  23. 23. Non Profit Data Needs • Productivity – Document management – Task / Project Management • Development – Donors, Funders, Events, Volunteers – Often include online components for donations and event registration • Finance – Accounts Payable / Receivable – Grant management • Programmatic – Service delivery tracking – Impact/outcomes analysis
  24. 24. Constituent Relationship Management (CRM) What do all of these systems (plus many more) have in common? • All are cloud based (some more than others) • They all fall into the CRM category • They all help track basic contact information • Most help track donors and donations • Some can track other data such as volunteers and events • Some can be customized to track other data • Some have nonprofit pricing or donations
  25. 25. Strengthen your relationships with Microsoft's CRM (customer relationship management) solution: Nurture donor relationships and engage them at the right time, in the right way. Always stay connected to your constituents, volunteers, and donors. Dynamics CRM Online
  26. 26. Data Analytics Tools • Tableau – Available through Techsoup • Power BI – Available through Microsoft Office 365 – Techsoup
  27. 27. Telecommunications Cloud Solutions for Nonprofits
  28. 28. Why Move Telecom to the Cloud? • Improve communication with new features • Reduce expense by eliminating phone company charges • Stay up and running no matter what happens to your physical location • Connect multiple offices w/ unified voice • Access your phone system from anywhere • Scale the system as needed
  29. 29. What is VoIP? Voice over Internet Protocol (VoIP) Allows voice traffic to travel on the same lines as data Home • ISP provides router • Analog phones • Internet Office • VoIP router • Ethernet/ IP phones • PSTN Hosted • VoIP gateway • Ethernet/ IP phones • Data Center
  30. 30. Affordable Hosted VoIP Stop paying the phone company’s high rates for outdated service. Use your Internet connection to call anywhere from anywhere. MOVE TELECOMM FROM THE CLOSET TO THE CLOUD – REDUCE COST, IMPROVE FEATURES, GO MOBILE We made the switch to Hosted VoIP 8 years ago to communicate with our customers, funders and staff located across the country. We provide this service to nonprofits because we know that it saves money and improves communications at the same time. Hosted VoIP provides: • Lower communication costs • Unlimited local and long distance calling • Single attendant for all locations • Voicemail/Unified Messaging • Remote office capability
  31. 31. Questions?
  32. 32. How Tech Impact Can Help • Strategic Technology Planning – work with your team to create a plan that aligns tech with mission/business goals • Tech Consultation – specific to cloud solutions available through Techsoup • Office 365 Implementation • Ongoing Support • Analytics and Report Generation http://techimpact.org/our-services/
  33. 33. Thank You! Contact Linda Widdop, Director of Technology Services for more information linda@techimpact.org | (215) 557-1559 x 111

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