• Will take responsibility for the place they live, work and love in
• Value access over ownership, contribution over power
• Will ask forgiveness, not permission
• Know where they can get the tools, knowledge and support
• Value empathy, dialogue and trust
• Appropriate technology, rather than accept it as is
• Will help the people that struggle with smart stuff
• Ask questions, before they come up with answers
• Take part in design efforts to come up with better solutions
• Work agile, prototype early, test quickly, start all over
• Will not stop in the face of huge barriers
• Continuously share their knowledge and their learning
A person who enjoys
exploring the details of
and stretching their
capabilities, as opposed
to most users, who
prefer to learn only the
• Hacking is crucial
and act in our world
• Best producer
is the user
• (S)he can learn
• Sharing knowledge
freely is the key to
One who collaborates
with others to create,
build, and invent open
source solutions using
code and technology to
solve social, economic,
challenges relevant to
their neighborhood, city,
state, or country.
5. Design for Smarter Cities
• Your citizens know more than you.
• Don’t separate the design and development process
• Embrace self-organization & civic initiative, but help to make
the results sustainable and scalable.
• Never rely on consultants that will sell consultancy, not solutions.
• Have binding decisions made at the lowest level possible and
actively preach self-governance.
• Small, connected systems tend to fail sometimes; large systems
will fail for sure.
• Build systems based on reciprocity and transparency.
• Reuse existing parts and design your additions for reuse,
adding to the public domain and strengthening its capacity
to act and learn.