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Inclusive development: Civil registration and digital identity for enhanced access to services


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Presentation by Jonathan Marskell (World Bank) at the international conference on innovations in Civil Registration and Vital Statistics (CRVS) systems - Ottawa on 27-28 February 2018. See more at

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Inclusive development: Civil registration and digital identity for enhanced access to services

  1. 1. Inclusive development: Civil registration and digital identity for enhanced access to services Jonathan Marskell Operations Officer, ID4D
  2. 2. Transactions depend on trust between parties, including in each other’s identity. Historically, people have gotten by through familiarity, vouching or face value of their documents. In today’s age of digital and wider societies, new mechanisms are needed. Otherwise we risk deepening the digital divide and exacerbating exclusion.
  3. 3. 1.1 billion people around the world are without any official ID. …and many countries have CRVS and ID systems that are not fit-for-purpose. Fragmented Insecure Poor quality Paper-based
  4. 4. 28 4 21 6 15 14 29 4 19 7 11 11 28 5 22 5 14 13 34 11 21 11 7 17 0 5 10 15 20 25 30 35 40 CAR Jamaica Liberia Nepal Philippines Tanzania Govt service Govt financial support Financial services SIM card Denied a service for lacking ID (Preliminary data, Findex 2017)
  5. 5. Integrated CRVS and ID systems have a fundamental role to play in inclusive development by increasing access to services and transforming how they are delivered. Reliable underlying information system Authenticate identity anytime, anywhere Interoperability and auditability Voting Financial inclusion UHC Regular migration SIM cards EducationDigital economy Social assistance Public administration
  6. 6. Fully realizing the transformational potential of digital identity depends on integration with civil registration. How • Unique digital identity created at birth registration, including UIN. • Deaths reported to the ID system to deactivate record • Shared infrastructure, e.g. staff, offices and technology Civil registration Digital ID system Why • Real-time flow of data to keep the digital ID system/database accurate • Civil registration is the authoritative source of biographic data • Substantial cost savings and efficiencies
  7. 7. Impact in Thailand • CRVS, household registration and ID are seamlessly integrated under the national population database. • Universal coverage through inclusive policies and practices, including for stateless persons and migrant workers. • PID and national ID card widely-used by service providers, as young as 7 = incentives for the population. Rapid achievement of UHC Insurance rose from to 98% from 73% in 2 years by linking with CRVS & ID Plugged leakages in social assistance ~$150mn saved by eliminating ineligible beneficiaries through cross-checking Better planning with real-time statistics Disaggregated population statistics published monthly, influencing decisions
  8. 8. Impact in India • Over 1.2bn residents registered for Aadhaar since 2010. • Weak integration between Aadhaar and CRVS • Pilots underway and policies being developed. • Revolutionized digital ID = no card, residency (not citizenship) based, open platform. Boosting financial inclusion 73mn+ new bank accounts opened with e- KYC; costs and risks brought down Accelerating the digital economy India Stack has enabled presence-less and paper-less transactions Enhanced the integrity of social assistance Deduplication and authentication have helped decrease leakages and corruption
  9. 9. Healthcare delivery for children CR and ID used to establish an under-6 child registry to track and deliver services such as immunizations Peru South Africa • CRVS and ID are integrated. • Huge efforts to register remote and indigenous populations. • Issue a child ID card. • CRVS and ID are integrated. • Strong coordination between DHA, SSA and DOH. • Significant investments by the govt. Efficient elections NPR as the basis for voter registration saved ~$230mn in 2010-2014
  10. 10. Relevant trends and innovations Increasing use of biometrics, including for infants Alternate sources of data and trust are being explored, e.g. private sector and distributed systems More countries issuing IDs to children CR and ID credentials moving from physical to digital = systems as platforms Emerging, multifaceted role for mobile
  11. 11. Key messages – Leaving no one behind CR and ID systems are critical for delivering and enabling access to services. Digital identity is transforming this. As societies become wider and more digital, the lack of robust, inclusive and responsible ID systems is creating risks of exclusion for the poor and other vulnerable populations. There is a need for more innovation and truly multi-sectoral approaches. There are significant privacy and data protection risks that, in many contexts, are not being addressed, especially for vulnerable populations. This must be a high priority for Governments and development partners.
  12. 12. Annex