Getting to grips with JUSP - an introductory workshop - 20 June 2018

JUSPSTATS
Getting to grips with JUSP
London
20/06/2018
Welcome
20/06/2018 JUSP - Imperial College London 2
What we’ll cover this morning
»Introductions
»What is JUSP? How it works?What it covers?
»Demo of JUSP for journals
Break
»How libraries are using JUSP
»Hands-on activities
»Feedback and summary
Lunch (12:30)
Morning session
20/06/2018 JUSP - Imperial College London 3
Introductions
»Name
»Organisation
»What would you like to get out of today?
20/06/2018 JUSP - Imperial College London 4
Introduction to JUSP for journals
Paul Meehan
20/06/2018 JUSP - Imperial College London 5
What is JUSP?
The Journal Usage Statistics Portal provides a FREE “one stop shop”
for libraries to access and download usage statistics from a wide
range of journal publishers.
20/06/2018 JUSP - Imperial College London 6
How it all started …
»Interest in a one stop shop forCOUNTER journal reports dates back
to studies carried out in 2005 and before
»Jisc Collections commissioned various parties to develop a
demonstrator/prototype service for a small subset of publishers
(Elsevier, Springer, OUP) and 5 libraries
»JUSP was launched into service in early 2010 and has rapidly
expanded ever since
»E-books were added in February 2016
»JR2/JR5 added mid 2016
»Database reports added September 2017
20/06/2018 JUSP - Imperial College London 7
Who provides JUSP?
»Jisc (formerly staff atThe University of Manchester) – day
to day running, data collection, database admin, support,
website, technical development
»Jisc Collections – publisher agreements
»Evidence Base – user evaluation, surveys and support
»Cranfield University – technical development (SUSHI)
20/06/2018 JUSP - Imperial College London 8
What does JUSP contain - journals?
»COUNTER journal reports for 85 publishers and
intermediaries
»Data back to January 2009 where available
»Expanding publisher list
»Over 620 million individual data entries
»Data for more than 200 institutions
»Title lists and deal information
»Over 30 reports, charts and tables providing access to the
data in a wide range of forms!20/06/2018 JUSP - Imperial College London 9
What JUSP does NOT contain
»Cost information
»Article level stats
»Unchecked data!!!
»Data for non COUNTER compliant publishers
»Full journal aggregator reports
20/06/2018 JUSP - Imperial College London 10
Reports and features
»Journal level reports, including JR1; gateway data; JR1
minus JR1a and JR1 GOA; journal search; JR2; JR5
»Summary reports, including SCONUL; top titles;
breakdown of usage by date range and publisher;
academic and publisher year data; trends over time
»Titles and deals reports
»Usage profiling reports – compare your site with others in
your Jisc band / peer groups / region / consortium
»Data visualisations
20/06/2018 JUSP - Imperial College London 11
How we work with the data
»SUSHI – Standardized Usage Statistics Harvesting
Initiative: machine to machine
»We collect approximately 10,000 reports per month
»Backdata / new publishers or sites / missing accounts /
restated data
»Every report undergoes visual checks, plus automated
checking software runs 20 tests prior to loading
»Any missing data or global errors reported to publishers
»No reports added unless we’re happy!!!
20/06/2018 JUSP - Imperial College London 12
Benefits for libraries - 1
»One account not dozens
»All report gathering done centrally
»All data verified prior to loading
»Costs/time savings
»Reports and data presentation save a lot of time
»New reports take effort out of calculations
»Restated data
20/06/2018 JUSP - Imperial College London 13
Benefits for libraries - 2
»Help with SCONUL return
»Usage profiling and peer group comparisons
»“Core” title tracking / ad hoc reports
»Export and visualise reports and data in various ways
»Designed for and by the library community
»More clout with publishers over issues
20/06/2018 JUSP - Imperial College London 14
Interoperability
»JUSP offers a SUSHI server for exporting data
› Other usage stats packages e.g. Ustat / ALMA /
Millennium / RedLink / EBSCO Usage Consolidation
»Shares data with KB+ http://www.kbplus.ac.uk
»Jisc Library Support Services (LSS) project development
https://www.jisc.ac.uk/rd/projects/transforming-library-
support-services
20/06/2018 JUSP - Imperial College London 15
COUNTER journal reports
Abbreviation Report name COUNTER definition
JR1 Journal Report 1 Number of successful full-text article requests by month and journal
JR1a Journal Report 1 archive Number of successful full-text article requests from an archive by
month and journal
JR1 GOA Journal Report Gold Open
Access
Number of successfulGold OpenAccess full-text article requests by
month and journal
JR2 Journal Report 2 Access Denied to Full-TextArticles by Month, Journal and Category
JR5 Journal Report 5 Number of successful full-text article requests by year of publication
and journal
20/06/2018 JUSP - Imperial College London 16
»Friendly guide to COUNTER journal reports
https://www.projectcounter.org/guides-to-counter/
»JUSP guides to reports https://jusp.jisc.ac.uk/guides-to-reports/
Demo of JUSP for journals
https://jusp.jisc.ac.uk
20/06/2018
LauraWong
JUSP - Imperial College London 17
Break
20/06/2018 JUSP - Imperial College London 18
How libraries are using JUSP
LauraWong
20/06/2018 JUSP - Imperial College London 19
Using journal usage data
Regular reporting
• External e.g. SCONUL
• Internal e.g.
management
Informing decisions
• Annual renewals,
substitutions and
cancellations
• Purchasing
• Planning (e.g.
collection
management
strategy)
Evaluation
• Packages or
purchasing models
• Systems and
processes
Value and impact
• Promotion
• Advocacy
• Open access?
20/06/2018 JUSP - Imperial College London 20
Examples from libraries
» Assisting academic departments in understanding resource use
» Collecting data for regular reporting and decision making
» Community focus and expert support
» Creating usage summaries for dashboards and performance
indicators
» Data assurance
» Ease of use and functionality
» Informing decisions for substitutions/cancellations
» JUSP for Further Education
» Making effective use of staff time
» Usage profiling – understanding your usage in a broader context
Use cases
» Using JUSP data to evaluate the effectiveness of
discovery systems
» Using JUSP's SUSHI server in conjunction with
statistical packages and tools
» Using JUSP to support renewal and purchasing
decisions
» Using JUSP to support national negotiations for a
better deal
» Using JUSP to improve collection management and
strategy
Case studies
20/06/2018
Use cases https://jusp.jisc.ac.uk/use-cases/ Case studies https://jusp.jisc.ac.uk/case-studies/
JUSP - Imperial College London 21
Hands on activities
20/06/2018 JUSP - Imperial College London 22
Exercises
1. Evidence for journal substitutions
2. Evaluating a journal collection
Topics
20/06/2018 JUSP - Imperial College London 23
Feedback
Which reports do you think are most useful?
What have you learned?
Do you have any questions?
20/06/2018 JUSP - Imperial College London 24
Questions and summary
20/06/2018 JUSP - Imperial College London 25
Lunch
20/06/2018 JUSP - Imperial College London 26
Welcome back
20/06/2018 JUSP - Imperial College London 27
What we’ll cover this afternoon
»JUSP book, database and platform data
»Demo of BOOKS & OTHER
»How libraries are using book, database & platform usage
Break
»Hands-on activities
»Future developments
»Further support
Afternoon session
20/06/2018 JUSP - Imperial College London 28
Introduction to book, database & platform
reports
Dave Chaplin
20/06/2018 JUSP - Imperial College London 29
What does JUSP contain? - ebooks
»COUNTER book reports for 33 suppliers
»Data back to January 2014 where available
»Expanding supplier list
»Data for more than 200 institutions
»A number of reports, charts and tables providing access to
the data in a growing range of forms
Book portal went live in February 2016.
20/06/2018 JUSP - Imperial College London 30
What does JUSP contain? – databases & platforms
»COUNTER database and platform reports for 23 services
»Data back to January 2014 where available
»Expanding service list
»Data for more than 200 institutions
»A number of reports, charts and tables providing access to
the data in a growing range of forms
Database and platform reports went live in Sept 2017.
20/06/2018 JUSP - Imperial College London 31
ebooks - Reports
»BR1 – successful title requests by month and title
»BR2 – successful section requests by month and title
»BR3 – access denials, by month, title and category
»Annual summary*
»SCONUL returns*
»Top titles (calendar and academic years)*
»Trends over time*
*from BR2
20/06/2018 JUSP - Imperial College London 32
Databases & platforms - Reports
20/06/2018
»Platform Report 1:Total Searches, Result Clicks and
RecordViews by Month and Platform
»Database Report 1:Total Searches, Result Clicks and
RecordViews by Month and Database
»Database Report 2: Access Denied by Month, Database
and Category
JUSP - Imperial College London 33
How we work with the data
»SUSHI – Standardized Usage Statistics Harvesting
Initiative: machine to machine
»We collect approximately 4,000 reports per month
»Backdata / new publishers or sites / missing accounts /
restated data
»Every report undergoes visual checks, plus automated
checking software runs 20 tests prior to loading
»Any missing data or global errors reported to publishers
»No reports added unless we’re happy!!!
20/06/2018 JUSP - Imperial College London 34
Benefits for libraries
»One account not dozens
»All report gathering done centrally
»All data verified prior to loading
»Costs/time savings
»New reports take effort out of calculations
»Restated data
»Designed for and by the library community
»More clout with publishers over issues
20/06/2018 JUSP - Imperial College London 35
Demo of JUSP for books, databases & platforms
https://jusp.jisc.ac.uk
20/06/2018 JUSP - Imperial College London 36
How libraries are using book, database and
platform usage data
LauraWong
20/06/2018 JUSP - Imperial College London 37
Uses of book usage data
Reporting
• Management
• Subject and liaison
librarians
• Academics
• SCONUL
Collection
development
decisions
• Policy decisions
• Subscription
renewals
Identifying titles for
purchase
• BR3
• Single/multi-user
• Extra ‘copies’
• New titles and
packages
Providing evidence to
support purchasing
models
• Individual titles
• PDA/DDA
• EBA
Promotion and
awareness
• Low use titles
• Value
20/06/2018 JUSP - Imperial College London 38
Challenges for libraries
E-book usage discussion
forum - July 2016
Report available:
http://jusp.jisc.ac.uk/news/JUSP-ebook-
discussion-forum-report-20160714.pdf
E-books usage: counting the
challenges and opportunities
Report available:
http://repository.jisc.ac.uk/6681/1/jisc-e-
book-usage-report-august-2017.pdf
20/06/2018
Lack of
common
identifiers
Lack of
accurate title
lists
Inconsistencies
in measuring
‘use’
Time
consuming and
inefficient
JUSP - Imperial College London 39
Platform and database usage
How are libraries using platform and database reports?
20/06/2018
Renewals
Result
clicks?
Record
views?
Searches?
JUSP - Imperial College London 40
Activities
Using book, database and platform reports
20/06/2018 JUSP - Imperial College London 41
Exercise feedback
Which reports do you think are most useful?
What have you learned from doing these exercises?
Do you have any questions?
20/06/2018 JUSP - Imperial College London 42
Future developments
20/06/2018 JUSP - Imperial College London 43
Future developments
»COUNTER Release 5
› https://jusp.jisc.ac.uk/news/counter5.html
»More publishers (ongoing)
»More data visualisations
»More resource types (e.g. multimedia reports)
20/06/2018 JUSP - Imperial College London 44
Training and support
»Bespoke training alongside standard courses
»Online FAQs and getting started materials
»Guides to all reports
»Dozens of webinars and online demonstrations –
recordings available
»Papers, presentations, event slides and recordings
»Support service by email helpdesk: help@jisc.ac.uk
(mention JUSP in subject)
20/06/2018 JUSP - Imperial College London 45
What next?
»Feedback form
»Presentation, exercises and answers will be added to the
website
»JUSP libraries mailing list
»Check your available data
»Any questions or issues, please contact the helpdesk:
help@jisc.ac.uk
(mention JUSP in subject line)
20/06/2018 JUSP - Imperial College London 46
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Getting to grips with JUSP - an introductory workshop - 20 June 2018

  • 1. Getting to grips with JUSP London 20/06/2018
  • 2. Welcome 20/06/2018 JUSP - Imperial College London 2
  • 3. What we’ll cover this morning »Introductions »What is JUSP? How it works?What it covers? »Demo of JUSP for journals Break »How libraries are using JUSP »Hands-on activities »Feedback and summary Lunch (12:30) Morning session 20/06/2018 JUSP - Imperial College London 3
  • 4. Introductions »Name »Organisation »What would you like to get out of today? 20/06/2018 JUSP - Imperial College London 4
  • 5. Introduction to JUSP for journals Paul Meehan 20/06/2018 JUSP - Imperial College London 5
  • 6. What is JUSP? The Journal Usage Statistics Portal provides a FREE “one stop shop” for libraries to access and download usage statistics from a wide range of journal publishers. 20/06/2018 JUSP - Imperial College London 6
  • 7. How it all started … »Interest in a one stop shop forCOUNTER journal reports dates back to studies carried out in 2005 and before »Jisc Collections commissioned various parties to develop a demonstrator/prototype service for a small subset of publishers (Elsevier, Springer, OUP) and 5 libraries »JUSP was launched into service in early 2010 and has rapidly expanded ever since »E-books were added in February 2016 »JR2/JR5 added mid 2016 »Database reports added September 2017 20/06/2018 JUSP - Imperial College London 7
  • 8. Who provides JUSP? »Jisc (formerly staff atThe University of Manchester) – day to day running, data collection, database admin, support, website, technical development »Jisc Collections – publisher agreements »Evidence Base – user evaluation, surveys and support »Cranfield University – technical development (SUSHI) 20/06/2018 JUSP - Imperial College London 8
  • 9. What does JUSP contain - journals? »COUNTER journal reports for 85 publishers and intermediaries »Data back to January 2009 where available »Expanding publisher list »Over 620 million individual data entries »Data for more than 200 institutions »Title lists and deal information »Over 30 reports, charts and tables providing access to the data in a wide range of forms!20/06/2018 JUSP - Imperial College London 9
  • 10. What JUSP does NOT contain »Cost information »Article level stats »Unchecked data!!! »Data for non COUNTER compliant publishers »Full journal aggregator reports 20/06/2018 JUSP - Imperial College London 10
  • 11. Reports and features »Journal level reports, including JR1; gateway data; JR1 minus JR1a and JR1 GOA; journal search; JR2; JR5 »Summary reports, including SCONUL; top titles; breakdown of usage by date range and publisher; academic and publisher year data; trends over time »Titles and deals reports »Usage profiling reports – compare your site with others in your Jisc band / peer groups / region / consortium »Data visualisations 20/06/2018 JUSP - Imperial College London 11
  • 12. How we work with the data »SUSHI – Standardized Usage Statistics Harvesting Initiative: machine to machine »We collect approximately 10,000 reports per month »Backdata / new publishers or sites / missing accounts / restated data »Every report undergoes visual checks, plus automated checking software runs 20 tests prior to loading »Any missing data or global errors reported to publishers »No reports added unless we’re happy!!! 20/06/2018 JUSP - Imperial College London 12
  • 13. Benefits for libraries - 1 »One account not dozens »All report gathering done centrally »All data verified prior to loading »Costs/time savings »Reports and data presentation save a lot of time »New reports take effort out of calculations »Restated data 20/06/2018 JUSP - Imperial College London 13
  • 14. Benefits for libraries - 2 »Help with SCONUL return »Usage profiling and peer group comparisons »“Core” title tracking / ad hoc reports »Export and visualise reports and data in various ways »Designed for and by the library community »More clout with publishers over issues 20/06/2018 JUSP - Imperial College London 14
  • 15. Interoperability »JUSP offers a SUSHI server for exporting data › Other usage stats packages e.g. Ustat / ALMA / Millennium / RedLink / EBSCO Usage Consolidation »Shares data with KB+ http://www.kbplus.ac.uk »Jisc Library Support Services (LSS) project development https://www.jisc.ac.uk/rd/projects/transforming-library- support-services 20/06/2018 JUSP - Imperial College London 15
  • 16. COUNTER journal reports Abbreviation Report name COUNTER definition JR1 Journal Report 1 Number of successful full-text article requests by month and journal JR1a Journal Report 1 archive Number of successful full-text article requests from an archive by month and journal JR1 GOA Journal Report Gold Open Access Number of successfulGold OpenAccess full-text article requests by month and journal JR2 Journal Report 2 Access Denied to Full-TextArticles by Month, Journal and Category JR5 Journal Report 5 Number of successful full-text article requests by year of publication and journal 20/06/2018 JUSP - Imperial College London 16 »Friendly guide to COUNTER journal reports https://www.projectcounter.org/guides-to-counter/ »JUSP guides to reports https://jusp.jisc.ac.uk/guides-to-reports/
  • 17. Demo of JUSP for journals https://jusp.jisc.ac.uk 20/06/2018 LauraWong JUSP - Imperial College London 17
  • 18. Break 20/06/2018 JUSP - Imperial College London 18
  • 19. How libraries are using JUSP LauraWong 20/06/2018 JUSP - Imperial College London 19
  • 20. Using journal usage data Regular reporting • External e.g. SCONUL • Internal e.g. management Informing decisions • Annual renewals, substitutions and cancellations • Purchasing • Planning (e.g. collection management strategy) Evaluation • Packages or purchasing models • Systems and processes Value and impact • Promotion • Advocacy • Open access? 20/06/2018 JUSP - Imperial College London 20
  • 21. Examples from libraries » Assisting academic departments in understanding resource use » Collecting data for regular reporting and decision making » Community focus and expert support » Creating usage summaries for dashboards and performance indicators » Data assurance » Ease of use and functionality » Informing decisions for substitutions/cancellations » JUSP for Further Education » Making effective use of staff time » Usage profiling – understanding your usage in a broader context Use cases » Using JUSP data to evaluate the effectiveness of discovery systems » Using JUSP's SUSHI server in conjunction with statistical packages and tools » Using JUSP to support renewal and purchasing decisions » Using JUSP to support national negotiations for a better deal » Using JUSP to improve collection management and strategy Case studies 20/06/2018 Use cases https://jusp.jisc.ac.uk/use-cases/ Case studies https://jusp.jisc.ac.uk/case-studies/ JUSP - Imperial College London 21
  • 22. Hands on activities 20/06/2018 JUSP - Imperial College London 22
  • 23. Exercises 1. Evidence for journal substitutions 2. Evaluating a journal collection Topics 20/06/2018 JUSP - Imperial College London 23
  • 24. Feedback Which reports do you think are most useful? What have you learned? Do you have any questions? 20/06/2018 JUSP - Imperial College London 24
  • 25. Questions and summary 20/06/2018 JUSP - Imperial College London 25
  • 26. Lunch 20/06/2018 JUSP - Imperial College London 26
  • 27. Welcome back 20/06/2018 JUSP - Imperial College London 27
  • 28. What we’ll cover this afternoon »JUSP book, database and platform data »Demo of BOOKS & OTHER »How libraries are using book, database & platform usage Break »Hands-on activities »Future developments »Further support Afternoon session 20/06/2018 JUSP - Imperial College London 28
  • 29. Introduction to book, database & platform reports Dave Chaplin 20/06/2018 JUSP - Imperial College London 29
  • 30. What does JUSP contain? - ebooks »COUNTER book reports for 33 suppliers »Data back to January 2014 where available »Expanding supplier list »Data for more than 200 institutions »A number of reports, charts and tables providing access to the data in a growing range of forms Book portal went live in February 2016. 20/06/2018 JUSP - Imperial College London 30
  • 31. What does JUSP contain? – databases & platforms »COUNTER database and platform reports for 23 services »Data back to January 2014 where available »Expanding service list »Data for more than 200 institutions »A number of reports, charts and tables providing access to the data in a growing range of forms Database and platform reports went live in Sept 2017. 20/06/2018 JUSP - Imperial College London 31
  • 32. ebooks - Reports »BR1 – successful title requests by month and title »BR2 – successful section requests by month and title »BR3 – access denials, by month, title and category »Annual summary* »SCONUL returns* »Top titles (calendar and academic years)* »Trends over time* *from BR2 20/06/2018 JUSP - Imperial College London 32
  • 33. Databases & platforms - Reports 20/06/2018 »Platform Report 1:Total Searches, Result Clicks and RecordViews by Month and Platform »Database Report 1:Total Searches, Result Clicks and RecordViews by Month and Database »Database Report 2: Access Denied by Month, Database and Category JUSP - Imperial College London 33
  • 34. How we work with the data »SUSHI – Standardized Usage Statistics Harvesting Initiative: machine to machine »We collect approximately 4,000 reports per month »Backdata / new publishers or sites / missing accounts / restated data »Every report undergoes visual checks, plus automated checking software runs 20 tests prior to loading »Any missing data or global errors reported to publishers »No reports added unless we’re happy!!! 20/06/2018 JUSP - Imperial College London 34
  • 35. Benefits for libraries »One account not dozens »All report gathering done centrally »All data verified prior to loading »Costs/time savings »New reports take effort out of calculations »Restated data »Designed for and by the library community »More clout with publishers over issues 20/06/2018 JUSP - Imperial College London 35
  • 36. Demo of JUSP for books, databases & platforms https://jusp.jisc.ac.uk 20/06/2018 JUSP - Imperial College London 36
  • 37. How libraries are using book, database and platform usage data LauraWong 20/06/2018 JUSP - Imperial College London 37
  • 38. Uses of book usage data Reporting • Management • Subject and liaison librarians • Academics • SCONUL Collection development decisions • Policy decisions • Subscription renewals Identifying titles for purchase • BR3 • Single/multi-user • Extra ‘copies’ • New titles and packages Providing evidence to support purchasing models • Individual titles • PDA/DDA • EBA Promotion and awareness • Low use titles • Value 20/06/2018 JUSP - Imperial College London 38
  • 39. Challenges for libraries E-book usage discussion forum - July 2016 Report available: http://jusp.jisc.ac.uk/news/JUSP-ebook- discussion-forum-report-20160714.pdf E-books usage: counting the challenges and opportunities Report available: http://repository.jisc.ac.uk/6681/1/jisc-e- book-usage-report-august-2017.pdf 20/06/2018 Lack of common identifiers Lack of accurate title lists Inconsistencies in measuring ‘use’ Time consuming and inefficient JUSP - Imperial College London 39
  • 40. Platform and database usage How are libraries using platform and database reports? 20/06/2018 Renewals Result clicks? Record views? Searches? JUSP - Imperial College London 40
  • 41. Activities Using book, database and platform reports 20/06/2018 JUSP - Imperial College London 41
  • 42. Exercise feedback Which reports do you think are most useful? What have you learned from doing these exercises? Do you have any questions? 20/06/2018 JUSP - Imperial College London 42
  • 43. Future developments 20/06/2018 JUSP - Imperial College London 43
  • 44. Future developments »COUNTER Release 5 › https://jusp.jisc.ac.uk/news/counter5.html »More publishers (ongoing) »More data visualisations »More resource types (e.g. multimedia reports) 20/06/2018 JUSP - Imperial College London 44
  • 45. Training and support »Bespoke training alongside standard courses »Online FAQs and getting started materials »Guides to all reports »Dozens of webinars and online demonstrations – recordings available »Papers, presentations, event slides and recordings »Support service by email helpdesk: help@jisc.ac.uk (mention JUSP in subject) 20/06/2018 JUSP - Imperial College London 45
  • 46. What next? »Feedback form »Presentation, exercises and answers will be added to the website »JUSP libraries mailing list »Check your available data »Any questions or issues, please contact the helpdesk: help@jisc.ac.uk (mention JUSP in subject line) 20/06/2018 JUSP - Imperial College London 46

Editor's Notes

  1. Laura Welcome to sessions Introduce ourselves House keeping bit Set out the format for the day
  2. Laura Run through agenda for morning
  3. Laura 30 secs max. for each person
  4. Paul
  5. Paul
  6. Paul
  7. Paul
  8. Paul
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  10. Paul
  11. Paul
  12. Paul
  13. Paul
  14. Laura Logging in Welcome screen. YOUR DATA Range of reports (briefly explain JR1, JR1a, JR1 GOA, JR2, JR5) How to select and run a report Sorting Export Click through to journal Core titles and DOAJ Summary report (SCONUL or annual summary) Opportunity to explore later Data visualisations Where to go for support
  15. Laura
  16. Laura
  17. Laura I’m not going to go through all these in detail, just pick out a few examples.
  18. Laura
  19. Laura
  20. Laura
  21. Laura
  22. Laura
  23. Laura
  24. Dave
  25. Dave
  26. Dave
  27. Dave
  28. Dave
  29. Dave
  30. Dave
  31. difficult match titles due to lack of unique identifiers difficult to combine usage information with entitlements usage data supplied by different providers is sometimes not consistent or directly comparable collection and collation of usage data is very time consuming and inefficient, often involving manual processes