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5 Steps to revolutionize Lean Product Development | Talk | AGILE GURUGRAM 2018 | 23 -24 March

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SESSION TITLE
5 Steps to revolutionize Lean Product Development

SESSION THEME
Startup

SESSION OVERVIEW
This is a experience sharing session of how Agile combined with Lean Principles help organizations to revolutionize Product Development and get their best value from market.

SESSION AGENDA
Although traditionally applied in manufacturing, lean methods is helping IT in this current era of Random Business Dynamics and Uncertainty - because all businesses benefit from cycle time improvements, increased productivity, cost savings, and more.
The session is backed up by Saikat’s practical experience and five guiding principles in lean development, which includes:
Specify value for your customers
Identify and focus on your value stream
Create flow by eliminating waste
Respond to customer pull
Pursue perfection through repetition
SESSION TAKEAWAYS
We will learn how as we refine our processes & approach the results will follow and our customers will realize the benefits.
How to interweave lightweight design and user research throughout an agile development process, rather than relying on most of the product design and research to be done up front.
DURATION
45 Mins

Published in: Technology
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5 Steps to revolutionize Lean Product Development | Talk | AGILE GURUGRAM 2018 | 23 -24 March

  1. 1. © 2015 Cognizant1 Apr 29th 2016 5 Steps to Optimize Lean Product Development
  2. 2. © 2015 Cognizant2 Agenda Lean methods is helping IT in this current era of Random Business Dynamics and Uncertainty – by improvements in cycle time, productivity, cost savings, and more. 1. Specify value for your customers 2. Identify and focus on your value stream 3. Create flow by eliminating waste 4. Respond to customer pull 5. Pursue perfection through repetition
  3. 3. © 2015 Cognizant3 © http://value-first.be BASE CONCEPT - LEAN STARTUP – BUILD PRODUCT IN LEAN WAY
  4. 4. © 2015 Cognizant4 KEY ASCPECTS OF LEAN STARTUP A minimum viable product (MVP) is the “version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort”. A split or A/B test is an experiment in which “different versions of a product are offered to customers at the same time.” Actionable metrics can lead to informed business decisions and subsequent action. Innovation accounting to maximize outcomes by measuring progress, planning milestones, and prioritizing. Ideas → Build → Product → Measure → Data → Learn. • Emphasizes speed (Faster Time to Market) as a critical ingredient to product development • Measuring customers’ reactions and behaviors against built products • Decide whether to persevere or pivot the idea; repeat as many times as necessary.
  5. 5. © 2015 Cognizant5 1. SPECIFY VALUE FOR YOUR CUSTOMERS INTERNAL CUSTOMER EXTERNAL CUSTOMER • The customer is the direct buyer of the solution, as Figure illustrates. In this case, the development value stream and the operational value stream are one and the same • An internal end user (e.g. internal IT department), the customer is part of the operational value Source: Copyright © 2010-2017 Scaled Agile, Inc.
  6. 6. © 2015 Cognizant6 A bank and its operational value streams The consumer Loan Value Steam 2. IDENTIFY AND FOCUS ON YOUR VALUE STREAM
  7. 7. © 2015 Cognizant7 2. IDENTIFY AND FOCUS ON YOUR VALUE STREAM (CONTD..) Identify the systems that support the Value Streams Identify the people who develop the systems Defining the development streams
  8. 8. © 2015 Cognizant8 Sample of Waste How to Eliminate Analysisand Design Lack of collaboration during analysis (Partially Done Work) Scheduled catch-ups with customer/PO to discuss value generation in delivery as part of backlog grooming Wrong choice of technology or solution (Defects) Technical spikes Dependency on a single source (Waiting) Regular knowledge sharing sessions; team centric approach and development RequirementsManagement Switching meeting rooms/re-scheduling sessions (Motion) Plan better! Missed or misunderstood requirements (Defects) Regular knowledge sharing; automated testing (e.g. BDD/ATDD) Lack of appropriate and skilled resources (Extra Processes) Better ways of working; cross-functional team Delay in feedback and approval (Waiting) Ensure regular communication with customer Documentation that is too detailed (Extra Processes) Collaboration with team/customer; deliver working software regularly 3. CREATE FLOW BY ELIMINATING WASTE
  9. 9. © 2015 Cognizant9 4. RESPOND TO CUSTOMER PULL (Lean Startup and Business Model Canvass Usage)
  10. 10. © 2015 Cognizant10 High Risk Low Value (Avoid) High Risk High Value (Do Second) Low Risk Low Value (Do last) Low Risk High Value (Do First) Risk Value High Low High Feature Indicative Business Value Risk Priority Feature A $100K Low Feature B $50K High Feature C $200K Low Feature D $100K High Feature E $50 Low 3 5 1 2 4 4. RESPOND TO CUSTOMER PULL - Backlog Prioritization
  11. 11. © 2015 Cognizant11 CASE STUDY
  12. 12. © 2015 Cognizant12 5. Pursue perfection through repetition - Product Roadmap (Define High Level (MVPs) 12 The purpose of roadmap is to communicate the direction that the project is intended to take over time. It shows time bound high level initiatives. It is created and owned by the Product owner and updated continuously through the lifecycle. 12 months | 12-24 months • Enhancing Insurance Claims in existing products • Support Entire Claims Process through Digital and Portal • Improving Customer reach via Social media • Proving better customer service via mobile applications • Reducing TAT from Claims processing
  13. 13. © 2015 Cognizant13 5.Pursue perfection through repetition - Planning MVP with Sprints
  14. 14. © 2015 Cognizant14 5. Pursue perfection through repetition - Critical Path of Implementation S.No Feature PBIs I1 I2 I3 I4 I5 I6 Home Page Admin configurations Dynamic home page Breadcrumbs Branding Admin configurations Identify customer Identify customer as per configured criteria Captcha IP Address blocking Search enhancements Admin configurations Identify policy Identify policy as per configured criteria Admin configurations 'Select Reason' page 'Fill Form' Page Admin configurations 'Submit Evidence' page Upload documents Create Claim Display confirmation page Auto-decision of claims Send emails to customers 7 End Customer Claims Information End Customer Identification Policy Identification Claim Notification Question configuration Submit Evidence Claim Decision Submitting a Claim 6 1 2 3 4 5
  15. 15. © 2015 Cognizant15 5.Pursue perfection through repetition - Planning MVP with Sprints Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 6Sprint 5
  16. 16. © 2015 Cognizant16 Delivering Incremental MVP in Agile Release - An Insurance Example ( Ins. Reseller Tax filings - 1099)
  17. 17. © 2015 Cognizant17 Questions??
  18. 18. © 2015 Cognizant18 Thank You

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