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Design sprint

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Design Sprint Workshop

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Design sprint

  1. 1. Design Sprint
  2. 2. Hi, I am Billy C++ Programmer × 普頓數位,遠景科技,嘉碼科技,碳基科技 Project Manager × 飛行人數位,巨鷗科技,倍瑞自行車設計,預言家數位 Agile Coach (I hope) × 預言家數位 2
  3. 3. 3 What is Design Sprint
  4. 4. How To Solve Big Problems And Test New Ideas In 5 Days 4
  5. 5. Design Sprint ● Invented in Google ● Promoted by Google Venture ● Applied in Google and Sub-companies invented by GV (such as GMail, Google Hangout, Slack...) 5
  6. 6. 6
  7. 7. 7
  8. 8. 8 Everyone is different. We cannot apply Google Design Sprint to our team without changing.
  9. 9. Steps 9 Define Sketch Decide Prototype Validate Understand Understand user’s requirement Define problem Sketch solution Decide solution Make prototype Validate solution
  10. 10. Steps 10 Define Sketch Decide Prototype Validate Understand Define users problem Sketch solution Validate solution
  11. 11. 11 Group Up
  12. 12. Draw 3 Images And Introduce Yourself 12 Agile Coach Game Exercise
  13. 13. 13 Introduce Yourself 10 minutes to finish × 05 min - Draw 3 images × 05 min- Introduce
  14. 14. Choose a product 14 × Reservation and check-in system for unmanned hotel × Help people borrow tools, or rent their tools × Help people find exercise or sport mates × Help single men and women find their better half
  15. 15. Roles 15 Select a person to be × Facilitator × Customer
  16. 16. 16 Let’s Rock
  17. 17. Purpose × Understand User’s Problems/Requirements Toolkit × Interview × Persona × User Journey Understand Define Sketch Decide Prototype Validate
  18. 18. Interview 18 Tips × Start with user journey × Ask more about × What × Why × Feeling × Empathy × Feel the pain bothering users.
  19. 19. 19 Like Dislike Fear Problem
  20. 20. User Journey 20 Search item Read item description Add to cart Check out cart Finish payment Remove item I don’t want
  21. 21. 21 Understand 15 minutes to finish × Interview with customer × Persona × User Journey
  22. 22. Purpose × Define user’s problems Toolkit × HMW Define Understand Sketch Decide Prototype Validate
  23. 23. 23 I hate typing on phone Payment process is time consuming I want to see product list directly I hate ads ……….... ……………….... ……... …... Payment process is too long Users do not like waitting ……………………… ………. Define Problems
  24. 24. HMW (How Might We...) 24 HMW Let users finish payment quickly HMW Provide users a convenient repairing service HMW Show searching results more relevant to user’s need Payment process is too long Repairing product makes people angry Searching result is too large Transfer user’s problem or requirement into opportunity
  25. 25. 25 HMW Tips Define problems, not functions. For example, which one is better × HMW Provide credit card payment × HMW Provide a convenient payment
  26. 26. HMW Tips 26
  27. 27. HMW Group 27
  28. 28. 28 Define × 04 min - HMW × 05 min - Present × 01 min - Vote
  29. 29. Purpose × Sketch solution Toolkit × Review Interview & HMW × Lighting demo × Crazy 8 × Storyboard Sketch Understand Define Decide Prototype Validate
  30. 30. Crazy 8s 30
  31. 31. Work Alone Together 31 Don’t talk to others
  32. 32. 32 Crazy 8s × 08 min - Sketch Crazy 8s × 06 min - Present Crazy 8s × 01 min - Vote Crazy 8s
  33. 33. Storyboard 33
  34. 34. 34 Choose a sport Find you match Join the game Show a map to playground Take me there
  35. 35. 35 Sketch × 15 min - Sketch
  36. 36. Purpose × Decide final solution Toolkit × Present × Vote × Integrate Decide Understand Define Sketch Prototype Validate
  37. 37. Present Your Solution 37
  38. 38. Vote Solution 38
  39. 39. Integrate Solution 39 For those designs lost in voting 1. Present what you think worth to be integrated into final solution 2. Vote, if team members have different ideas
  40. 40. 40 Choose a sport Find your match Join the game Show a map to playground Take me there Final Solution
  41. 41. 41 Decide × 09 min - Present × 01 min - Vote × 05 min - Integrate
  42. 42. Purpose × Make prototype Toolkit × Prototype Prototype Understand Define Sketch Decide Validate
  43. 43. Prototype 43
  44. 44. Prototype 44
  45. 45. Tips 45 Discuss the standard of prototype firstly × Size × Reusable title bar or navigation bar × … 2. Assigning Works
  46. 46. 46 Prototype × 15 min - Prototype
  47. 47. Purpose × Validate solution Toolkit × Validation Interview × Make Notes Validate Understand Define Sketch Decide Prototype
  48. 48. Validation Interview 48
  49. 49. Tips 49 × One person lead the interview × Of course, you can ask questions if you want × Tell story to users, not teach how to use × If users get confused, ask × What do you want to do × Why do you get confused × How do you feel about this screen × ... × Others make notes
  50. 50. Make Notes 50 HMW Others UI/UX
  51. 51. Make Notes 51 + Filter help users find product - Users take a long to input data
  52. 52. 52 Validate × 15 min - Validation Interview
  53. 53. 53 There you are. You’ve learned Design Sprint.
  54. 54. Retrospect 54 Define Sketch Decide Prototype Validate Understand Understand user’s requirement Define problem Sketch solution Decide solution Make prototype Validate solution
  55. 55. 55 Concept Behind Design Sprint
  56. 56. Double Diamond 56
  57. 57. Cross-Function Team 57
  58. 58. Work Alone Together 58
  59. 59. Why Work Along Together × Avoid idea leader × Focus 59
  60. 60. Silent Review, Don’t Discuss 60
  61. 61. Why Silent Review, Why not Discuss 61 × Avoid arguing things that never come to conclusions
  62. 62. 62 What Missed In Workshop
  63. 63. Confirm With Your Boss/PO/Whoever 63 Decide Understand Sketch Prototype Validate Define Super voting
  64. 64. Super Voting × Vote with members × Preset boss/PO/Whoever your voting and explain why × Let boss make final decision 64
  65. 65. 65 Design Sprint In My Team
  66. 66. Solution Sketch In WorkShop 66 Sketch Define Understand Prototype Validate Decide
  67. 67. But Google Design Sprint Is Like This 67 Sketch Define Understand Prototype Validate Decide
  68. 68. We Don’t Follow Google Design Sprint × 3-Frame Sketch is too small to display the overall picture 68
  69. 69. So, We Do It Like This 69 Sketch Define Understand Prototype Validate Decide
  70. 70. Combine With User Story Mapping 70 Sketch Define Decide Prototype Validate Understand User story mapping
  71. 71. The Most Important Parts 71 Define Sketch Decide Prototype Validate Understand Define user problem
  72. 72. The Most Important Parts In Defining Problems 72 Item List Shopping Look up Product Spec Safer Payment Good Bad Item Detail Cart Payment Shopping History Show List Keyword Search Sorting Descripti on Images Videos Add Delete Credit Card PayPal 7-11 Shopping List
  73. 73. 73 In validation interview, Don’t tell users how to use.
  74. 74. Don’t do this 1. Please input keyword in search bar 2. Press search button, and you will see a product list 3. Find the product you want, and click on it 4. Add it to cart 74
  75. 75. Set up scenario instead, like this You are a consumer standing in Nova. You see a phone you want to buy. You want to know if it is cheaper on online shopping. What would you do? 75 Who Environment Goal Event
  76. 76. 76 Making videos might be a good idea Validate Sketch Decide Prototype Define Understand
  77. 77. We don’t have to apply whole Design Sprint every time 77
  78. 78. End Thank you for joining this journey. 78

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