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127 Maximilian Tan

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127 Maximilian Tan

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127 Maximilian Tan

  1. 1. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# WORKING TOGETHER WITH IMPLEMENTATION CONSULTANTS IPAMC 2016 Razi International Convention Center Tehran, Iran Maximilian Tan Manager T.A Cook Consultants Oct, 2016
  2. 2. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# Background:  Engineer Electronics / Electro technology  International MBA, MIT (Massachusetts Institute of Technology) Responsibilities before T.A. Cook  Electro technician, ABB Overhead lines  Electro technician, Siemens Consulting focus:  Maintenance strategies and -management  Shutdown: Planning, Scheduling, Optimisation  Work execution excellency: Lean, Kaizen, 6-Sigma, SMED Focus industries:  Petro / chemical, asset intensive industries T.A. COOK CONSULTANTS - MAXIMILIAN TAN T.A. Cook Consultants Established 1994 Offices: Berlin Birmingham Calgary Hong Kong Houston Paris Raleigh Rio de Janeiro © T.A. Cook / IPAMC 2016 2
  3. 3. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 3 CONTENTS Our Methodology & Project Approach2 Reasons for Engagement3 Project Examples4 Key Success Factors5 About T.A. Cook1
  4. 4. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 4 Our Focus is the implementation of Asset, Service and Operations Excellence.  T.A. Cook Consultants has offices in Berlin, Birmingham, Calgary, Hong Kong, Houston, Paris, Raleigh and Rio de Janeiro.  We employ more than 120 experienced employees who have successfully implemented over 400 projects.  Our comprehensive consultancy services help companies to achieve efficiency and effectiveness improvements. Our main focus is on leadership, organization and management processes.  Our clients are generally businesses with significant industrial assets such as process, utility and infrastructure service providers (oil/gas, chemicals, nuclear, timber). T.A. COOK CONSULTANTS We are a Management Consultancy that specializes in Asset Performance Management 120+ EMPLOYEES 400+ PROJECTS IMPLEMENTATION
  5. 5. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 5 T.A. Cook as an expert in asset performance management has successfully worked with client globally for over 20 years T.A. COOK Consultants Engineers  Independent provider of turnaround management services  Conduct and support world- class turnarounds  Apply the latest tools and management techniques  Deliver significant reductions in project costs, risks and duration Conferences  Conferences, seminars and workshops for managers  Innovative approaches to solutions  Wide spectrum of seminars and workshops to exchange experience  Public or in-houses seminars - tailored to our customers’ needs  Experts in asset performance management  Work globally  Programs to improve profitability  Approach is pragmatic  Certainty of results and speed of delivery
  6. 6. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 SELECTED CLIENTS In the last 20 years, T.A. Cook has successfully completed more than 400 cost management, reorganization & efficiency improvement projects We offer profound knowledge and established methodology in following areas:  Maintenance  Turnaround / Shutdown / Outages  Engineering & Projects  Production / Operations  Contractor Management  PSM & Site Services incl. logistics 6
  7. 7. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 7 CONTENTS About T.A. Cook1 Reasons for Engagement3 Project Examples4 Key Success Factors5 Our Methodology & Project Approach2
  8. 8. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 KEY AREAS WE WORK ON Organization  Organizational setup - design for the future  Roles & Responsibilities  Single point of accountability  Competencies & Skills  Insourcing vs. Outsourcing Management Systems  KPI tree  PDCA cycles  Constant Improve- ment process  Visualization  Short term follow up & dialogue  Meeting routines People, Behaviors & Capabilities  Training  One-on-one coaching  Application compliance  People development  Communication (change, progress,...)  Shared values Processes & Tools  Reduction of complexity  Standardization  Installation of Best Practices  Enhancement of interface management  Implement tools We achieve sustainable results/benefits through implementation of behaviour change BEHAVIOR CHANGE Clear objectives, transparency in decision making, collaboration & teamwork SUSTAINABLE RESULTS Operational improvements, sustainable financial benefits, cultural changes 8
  9. 9. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 9 Our collaborative change approach fosters an integration of the client’s colleagues through the entire lifecycle of the change project CLIENT INVOLVEMENT IN THE PROJECT Phase Client Involvement Positive Effect Analysis  Interviews  Process Monitoring  Observations  Workshops  Meetings  Discussion of Improvement areas  Agree the need  Buy in  Sensitive for change 2 - 6 WEEKS  Workshops  Conceptual working sessions  Progress meetings  Development of solutions  Shared targets  Tailored solutions  Less objections Conception 12 - 30 WEEKS  Training on /off work floor  Coaching  Leadership feedback  Performance reviews  Implementation reviews  Less roadblocks  Accelerated implementation  Benefit realization Implementation 12 - 30 WEEKS  Interviews  Review Workshops  Shop floor reviews  Feedback sessions  Behavior change  Sustained results  Further improvements Audits 3 - 6 X 1 WEEK
  10. 10. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# ANALYSIS TOOLS TO EVALUATE POTENTIAL IN COST AND EFFICIENCY Data / Facts Processes Contractor Mgt. process Maintenance process Scheduling studies Productivity Productivity studies Supervisor studies Warehouse studies Benchmarks Productivity KPI´s Maintenance Audits Employee Split Contractor no. & Spend Break down analysis Benefits Implementation plan © T.A. Cook / IPAMC 2016 10
  11. 11. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# Understanding the activities and removing the non added value work. Development of work to time relationship to define resource requirement METHODOLOGY: PRODUCTIVITY & LOST TIME REDUCTION Value-added: All activities that contribute to the business goal. Inherent to the job: Activities that do not directly serve the value- added, but are necessary. Non-value-added: Activities that do not have an added value to achieve the business objective. Activities maximize minimize eliminate Based on the economic situation all activities have to be challenged:  Is the activity appropriate at all?  Does content and effort match the value?  Does the frequency of the activity correspond to the value? © T.A. Cook / IPAMC 2016 11
  12. 12. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 12 CONTENTS About T.A. Cook1 Our Methodology & Project Approach2 Project Examples4 Key Success Factors5 Reasons for Engagement3
  13. 13. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 13  We are seen as a reliable and inspiring partner in the oil/gas industry  We bring speed and certainty of delivery  We adapt our people to your needs and requirements  We are the preferred management consultancy for many asset-intensive companies because they trust us, we have expertise (knowledge & skills) and experience  We work with you and your workers together, every day – and if required every night  We have practical and proven management tools that became industry standards in Europe, Asia and Americas  Our projects generate more benefits (savings/increased turn-over) than you invest in us ADVANTAGES Reasons for engaging an implementation consultant are diverse
  14. 14. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 Besides qualitative benefits, a business case is often the base for consultant engagements FINANCIAL BENEFITS 0 5 10 15 20 Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Million€ Improvement Project cost Target 2016 2017 Break Even Point Full Benefit Run Rate Max Cash Out of Pocket: 4M€ 2018 Real example from a Northern Europe company in Europe Saving Target 21M€ 14
  15. 15. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 15 CONTENTS About T.A. Cook1 Our Methodology & Project Approach2 Reasons for Engagement3 Key Success Factors5 Project Examples4
  16. 16. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 16 Refinery in Northern Europe asked T.A. Cook help implementing world-class planning and scheduling.  Analysed need and specifics area by area  Developed together with client most suitable solution  Strong involvement of worker from beginning  Implemented changes (org.-structure, responsibilities, way-of- working) together with client coaches Results  Workforce fully accepted and supported required changes  Contractor costs: significantly reduced due to better coordination and alignment with contractors  Variable costs: reduced by adjusting org.-structure to changing business needs (no-one lost job)  Work efficiency: increased due to clarifications in planning phase and reduced waiting time  Material mgt.: Material available when/where needed, no waiting or ad-hoc movements PROJECT EXAMPLE – REFINERY, NORTH EUROPE Implementation of planning and scheduling significantly reduced costs Benefits: Contractor costs: -15%, 5.6m € Variable costs: -10%, 2.1m € Material mgt. costs: -11%, 0.7m € Schedule adherence: +75%
  17. 17. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 17 Chemical plant in Germany asked T.A. Cook to help reducing costs and to become more competitive  Analysed engineering, maintenance, SD and procurement activities  Employees first approach: nobody lost their job  Developed & implemented a combined production / maintenance / SD concept  Focus on the important business aspects  Implemented changes applying the train-the-trainer concept Results  Company grew to the world-wide market leader (sales volume)  Implementation of sustainable changes, workforce and workers union was involved in every workshop  Implementation of Total Productive Maintenance system (conditional, preventive) leading to increased machine utilisation, higher work efficiency, maintenance done by production personnel  Variable costs: reduced by adjusting org.-structure to changing business needs (no-one lost job) PROJECT EXAMPLE – CHEMICAL PLANT, SOUTHERN GERMANY Changing market demand requests for more flexibility and cost savings Benefits: Variable costs: -14% Production cycle time: -30% Half-finished products: -30%, €€€ Maint. schedule adherence: +40%
  18. 18. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 18 Oil/gas giant asked to help significantly reducing their spending to stay competitive  Analysed TA processes and created company specific best practise  Defined process focus on planning, scheduling, front-end-loading and the related responsibilities & accountabilities Results  Contractor costs significantly reduced after reviewing fix price agreements  Work efficiency of internal/external personnel significant increased  Definition and strengthening of core competencies  Insourcing / outsourcing  Funnelling process (engineering) adjusted to the requirements  Improved planning of work  Schedule optimisation applying time/cost savings methods PROJECT EXAMPLE – REFINERY, WESTERN EUROPE Turnaround cost review incl. improvement of contractor management processes Benefits: TA period: -7 days (€€€) Variable costs: -16% (11m€) CAPEX costs: -5% (€10m€) Fixed Cost: -12% (8m€)
  19. 19. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1 li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 19 CONTENTS About T.A. Cook1 Our Methodology & Project Approach2 Reasons for Engagement3 Project Examples4 Key Success Factors5
  20. 20. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 20  Senior management supports and commits to worked-out improvements  Senior management buys-in and drives improvements  Management communicates continuously and clearly to its personnel, showing commitment, preventing rumours, and providing transparency throughout the whole change management process  Definition and communication of SMART objectives for the project  Specific roles and responsibilities for all project personnel clearly defined  Management needs to demonstrate and take ownership  We accept no excuses SUCCESS FACTORS Our experience shows that the following topics are crucial in managing change and implementing Operational Excellence initiatives
  21. 21. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 21  It is your project - Your participation is key to success  The project is a team-effort - Responsibilities are split throughout the team  Communication among the team and to the management is open and honest. Constructive feedback is welcome. Confidentiality is guaranteed  There are no areas that can’t be improved – thinking outside the box is allowed and welcome  A positive and enthusiastic “We can do it” spirit should be present at all time. The focus should be problem solving not refusal  We ensure that dates and milestones agreed with management are adhered to. If due dates are in danger, it is communicated early in advance ENGAGING SUCCESSFULLY Proper project set up is a key success factor
  22. 22. #NP#_JZDhToMwEMdfhfSTxsHKBEf5Bi0sTHEsCnxpYhgU0zhbUrrMZNlr+QK+mK0ml7vc/X//y+UuoO9BfAFqLA YQAx9CEzaB68JIdkaXpNPsxr9HaB2ilZ XhHTT1li7BAgzc+jsDEs40U87jz7cSTBnpYKcl75Wc5aidSp6ZqiQX2toKYsUtDiCpmiRrq3ZT75psE7y0UR09G2ScDIFjS uuZqZnST90JSuVZ4KM8DZQWyvaVYjMTutNcCgO9eonnYCk /HNcUMZ+Omot358A EG7me35rAmy b9ZdZP/ydsE1LCKs3KHVnvMSz3T8k WNygtc8PoPwThMM2yPHKhHyE3iFLiotC2KEiSMH/wV5n51/UX_#NP# © T.A. Cook / IPAMC 2016 22 THANK YOU – QUESTIONS?

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