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Failure is Not an Option | Closing Keynote | AGILE GURUGRAM 2018 | 23 - 24 March

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SESSION OVERVIEW
For many organisations, failure is something to be avoided. Poor results are frowned upon, so people don’t take risks and hide undesirable results for fear of being blamed and punished. However, it is precisely these failures that generate new information from which we can learn, and that learning is what leads to organisational improvement and long term success. This talk will explore why failure is not an option, but a necessity, and how we can make failure and friend and not a foe.

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Failure is Not an Option | Closing Keynote | AGILE GURUGRAM 2018 | 23 - 24 March

  1. 1. Failure is not an Option 14th March 2018 Agile Gurugram 2018 1 AvailAgility@kjscotland AvailAgility@kjscotland #AG18 Failure is not an Option Karl Scotland kjscotland@googlemail.com https://availagility.co.uk @kjscotland Failure is not an Option https://commons.wikimedia.org/w/index.php?curid=39192146 @kjscotland #AG18 AvailAgilityFailure is not an Option I have a rule that some sequences of three numbers obey — and some do not. Your job is to discover what the rule is. This sequence obeys the rule: 2 – 4 - 8 What new sequences of numbers would you use to test your hypotheses? https://flic.kr/p/bp5TyY
  2. 2. Failure is not an Option 14th March 2018 Agile Gurugram 2018 2 @kjscotland #AG18 AvailAgilityFailure is not an Option https://flic.kr/p/78hxQK @kjscotland #AG18 AvailAgilityFailure is not an Option Probability of Failure0% 100% Information
  3. 3. Failure is not an Option 14th March 2018 Agile Gurugram 2018 3 @kjscotland #AG18 AvailAgility https://youtu.be/Du11NQ2SEs4 Failure is not an Option Jason Little @kjscotland #AG18 AvailAgilityFailure is not an Option Expect the Unexpected
  4. 4. Failure is not an Option 14th March 2018 Agile Gurugram 2018 4 @kjscotland #AG18 AvailAgilityFailure is not an Option https://flic.kr/p/qe8EFv Cognitive Dissonance: The inner tension we feel when our beliefs are challenged by evidence. @kjscotland #AG18 AvailAgility God Complex: an unshakable belief characterized by consistently inflated feelings of personal ability, privilege, or infallibility. Failure is not an Option https://flic.kr/p/4kFhmz
  5. 5. Failure is not an Option 14th March 2018 Agile Gurugram 2018 5 @kjscotland #AG18 AvailAgility Where would you prioritise reinforcing the plane with better armour to increase survival rates? Failure is not an Option @kjscotland #AG18 AvailAgility Survivorship Bias: concentrating on the people or things that made it past some selection process and overlooking those that did not. Failure is not an Option https://commons.wikimedia.org/wiki/File:Survivorship-bias.png
  6. 6. Failure is not an Option 14th March 2018 Agile Gurugram 2018 6 @kjscotland #AG18 AvailAgilityFailure is not an Option @kjscotland #AG18 AvailAgilityFailure is not an Option Seek Feedback https://flic.kr/p/ZiSARb
  7. 7. Failure is not an Option 14th March 2018 Agile Gurugram 2018 7 @kjscotland #AG18 AvailAgilityFailure is not an Option https://youtu.be/IGQmdoK_ZfY @kjscotland #AG18 AvailAgilityFailure is not an Option https://pxhere.com/en/photo/683747 Inattentional blindness: the event in which an individual fails to perceive an unexpected stimulus that is in plain sight
  8. 8. Failure is not an Option 14th March 2018 Agile Gurugram 2018 8 @kjscotland #AG18 AvailAgilityFailure is not an Option You can’t find your keys where there is no light. https://flic.kr/p/d4T89 @kjscotland #AG18 AvailAgilityFailure is not an Option Ladder of Inference, Chris Argyris • Take Actions • Adopt Beliefs • Draw Conclusions • Make Assumptions • Interpret Meaning • Select Reality • Observe Reality flic.kr/p/F5P17M
  9. 9. Failure is not an Option 14th March 2018 Agile Gurugram 2018 9 @kjscotland #AG18 AvailAgilityFailure is not an Option Double Loop Learning, Chris Argyris https://www.selfleadership.com/reflecting-and-leaning-2009-to-2010/ @kjscotland #AG18 AvailAgilityFailure is not an Option Ritual Dissent https://flic.kr/p/btUGC5 http://cognitive-edge.com/methods/ritual-dissent/
  10. 10. Failure is not an Option 14th March 2018 Agile Gurugram 2018 10 @kjscotland #AG18 AvailAgilityFailure is not an Option Run Experiments https://flic.kr/p/9ZEmW8 @kjscotland #AG18 AvailAgilityFailure is not an Option Everyone knows Experts know Experts disagree Nobody knows Cynefin, Dave Snowden Complicated Obvious Chaotic Complex sense-analyse-respond sense-categorise-respond probe-sense-respond act-sense-respond Governing constraints Fixed constraints Enabling constraints No effective constraint Good Practice Best Practice Emergent Practice Novel Practice
  11. 11. Failure is not an Option 14th March 2018 Agile Gurugram 2018 11 @kjscotland #AG18 AvailAgility We believe that <solution> Will result in <outcome> We will know we have succeeded when <evidence> Failure is not an Option @kjscotland #AG18 AvailAgilityFailure is not an Option ‘For if we are uncritical we shall always find what we want: we shall look for, and find, confirmations, and we shall look away from, and not see, whatever might be dangerous to our pet theories. In this way it is only too easy to obtain . . . overwhelming evidence in favour of a theory which, if approached critically, would have been refuted. Karl Popper
  12. 12. Failure is not an Option 14th March 2018 Agile Gurugram 2018 12 @kjscotland #AG18 AvailAgilityFailure is not an Option Safe-to-Fail not Fail-Safe https://flic.kr/p/9pCshb @kjscotland #AG18 AvailAgilityFailure is not an Option
  13. 13. Failure is not an Option 14th March 2018 Agile Gurugram 2018 13 @kjscotland #AG18 AvailAgilityFailure is not an Option @kjscotland #AG18 AvailAgility FAILFirst Attempt In Learning Failure is not an Option
  14. 14. Failure is not an Option 14th March 2018 Agile Gurugram 2018 14 @kjscotland #AG18 AvailAgilityFailure is not an Option Critical Thinking: the intellectually disciplined process of actively and skilfully conceptualising, applying, analysing, synthesising, and evaluating information to reach an answer or conclusion. https://flic.kr/p/oRJxRm @kjscotland #AG18 AvailAgilityFailure is not an Option
  15. 15. Failure is not an Option 14th March 2018 Agile Gurugram 2018 15 @kjscotland #AG18 AvailAgilityFailure is not an Option https://youtu.be/9nvK-Hw_vUI @kjscotland #AG18 AvailAgility Templates http://availagility.co.uk/templates/ Strategy Deployment http://availagility.co.uk/strategy-deployment/ Workshop http://agilegurugram.com/workshop/deploying-strategic-agility/ https://flic.kr/p/a688Ru Failure is not an Option
  16. 16. Failure is not an Option 14th March 2018 Agile Gurugram 2018 16 AvailAgility@kjscotland AvailAgility@kjscotland #AG18 Failure is a Necessity Karl Scotland kjscotland@googlemail.com https://availagility.co.uk @kjscotland Failure is not an Option https://flic.kr/p/5Gr3vE

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