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CIO strategy meeting, phoenix cio 2019 group discussion summaries


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Group Discussion Summaries from the CIO Strategy Meeting, May 21, 2019, Phoenix, AZ, hosted by NCS Madison.

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CIO strategy meeting, phoenix cio 2019 group discussion summaries

  1. 1. CIO Strategy Meeting, May 2019, Phoenix, AZ. Group Discussion Summaries Business Engagement Strategy Group Discussion led by J.R. Sloan, Chief Technology Officer, Deputy Chief Information Officer, State of Arizona. Today’s business environment is demanding a different approach for engagement to ensure alignment and delivery of value. Key Considerations for Strategy: Evangelizing: leveraging your team’s knowledge of the business and knowledge of technology to keep your business leaders updated on emerging trends and opportunities to create value. Consulting: linking business and technology outcomes. Offering advice and frameworks to enable successful technology investments by business leadership. Brokering: Making internal and external connections. Brokering technologies into the business (you can’t build and deliver everything yourself). Coaching: Teach them to fish. Providing advice and frameworks that enable their success. Delivering: This is the traditional role in delivering technology directly to the business. This can be an area of competitive advantage and so choose carefully those things you deliver yourself vs. what you as a broker. Enablers:  Everyone is involved  Your team needs to have an adaptive mindset and skills  Organize IT operations around Product/Service lines that align with business functions
  2. 2. Developing an IT Innovation Culture Aligned with the Business Culture Group Discussion Alan Merrill, Executive Vice President, Chief Technology Officer, and Chief Information Officer, Bio Huma Netics, Inc facilitated the discussion and shared the following highlights: How do you drive innovation throughout the organization? Organizational culture plays a critical role in driving innovation and how leaders support creativity and innovation. It also determines the level of risk-taking and how it is encouraged and accepted:  Do you Hire the Best – and fast? (matching skills to business requirements) Innovate business-critical systems  Do you encourage an attitude of dissatisfaction? (system thinkers – solve problems that matter, push for improvements, understand what is happening in their field and then applying their observations and experience to problems). Does your organization put people in challenging roles that drive them to creatively innovate?  Do you practice Narrow and Deep or Broad and Shallow innovation? Focused resources, time and deliverables? (Fast Fails / Early Wins – rapidly determine what doesn’t work and move on? (No Blame, Prototyping).  Strategic Innovation: Have you broken hierarchy? Do you open-up organizational space to allow innovators to bypass barriers and hierarchies that often drain creativity? (few or no silos – a truly strategic plan (all resources made available?).  What are the next steps towards aligning technology and your staff with the business culture?  Recognize the importance of innovation culture to performance.  Intentionally establish an Innovation Team / Innovation Champions / Collaboration  Connect your innovation system to your culture (substantial support and budget)  Develop data collection and analytical tools to measure and interpret culture (develop a metrics mash-up).  Create a Structure for Unstructured Time. (innovation tool kit – (design thinking, problem resolution).  Do you have a Process for Innovation Culture Management?  How can you successfully apply change management to transformational challenges?  Does the Strategic Plan for IT align with the Business Plan?  Are you developing an Innovation Culture that aligns with the Business Culture?  Simplified Change Management: Identify, Investigate, Innovate, Implement, Improve
  3. 3. The Shift in Corporate Cybersecurity Strategy Hunter Storm, CEO, H.A.S. IT Consulting facilitated the discussion and provided the following takeaways from the discussion: The Importance of Cybersecurity Strategy and Relationship to National Security DoD 5, and why it is critical that we must think of ourselves as a single team working towards the same goal, protecting the infrastructure as a whole. We can still protect our respective enterprises, confidentiality and business processes while discussing industry best practices and emerging threats. For additional resources and post event group discussion summaries please visit NCS Madison Resources ://