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Effective Collaboration Designing Work Sessions that Work

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Collaboration sounds great—until someone schedules another aimless “brainstorming” meeting. Bringing diverse people together can unleash their collective powers, but it takes more than a white board and Post-its. While there are many ways to approach a collaborative session, a few key elements are critical to making it productive. Whether working with creatives, business stakeholders, or users, learning the essential elements of designing collaborative meetings will ensure the outcome is actionable, and not just another time waster.

Read my UX Booth article on this topic at:http://www.uxbooth.com/articles/effective-collaboration/

Published in: Business
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Effective Collaboration Designing Work Sessions that Work

  1. 1. EFFECTIVE Designing Work Sessions that Work COLLABORATION Copyright © 2017 Jennifer Leigh Brown. All rights reserved. Jennifer Leigh Brown https://www.linkedin.com/in/jleighbrown/
  2. 2. Sit down if you’ve heard . . . “We can’t do everything. We need a plan.” “What happened? How do we do better next time?” “This is a difficult decision, and there is no clear direction.” “There isn’t consensus.”“Let’s get some new ideas!” ? “Ack! This is complex and I don’t know where to start.” Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  3. 3. “How do I get a diverse group together to collaborate and have it be productive and not a waste of time and budget?” ? ? Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  4. 4. Photo: http://blog.bpir.com/wp-content/uploads/2015/08/bad_meeting.jpg NOT THIS
  5. 5. Copyright © 2017 Jennifer Leigh Brown. All rights reserved. NOT THIS
  6. 6. Copyright © 2017 Jennifer Leigh Brown. All rights reserved. THIS!
  7. 7. Getting Started1 Essential Elements2 Methods and Tips3 Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  8. 8. Getting Started1 Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  9. 9. VALUE Know when to invest Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  10. 10. Co-Design IM, Email, Skype Huddles, Stand-Ups Ownership Traditional Workshops Low HighInvestment High Kevin Hoffman
  11. 11. RETURN MORE Relationships Ownership Consensus Action GIVE MORE Planning People Time or Money Energy GET MORE Engagement Ideas/Solutions Diversity Clarity & Focus Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  12. 12. GOALS drive the format Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  13. 13. THE GOAL OF COLLABORATION IS NOT COLLABORATION Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  14. 14. What result do you want? Planning or Prioritization Problem SolvingTough Decisions AgreementNew Ideas 1 Unraveling Complexity Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  15. 15. DESIGN the solution Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  16. 16. ? ! Diverge Explore Converge
  17. 17. CLOSING Prioritize Summarize Consensus Conclusions OPENING Generate Ideas Diversity Discussion No Judgment EXPLORING Patterns Sort Experiment Emerge Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  18. 18. STRUCTURE brings productivity Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  19. 19. Essential Elements2 Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  20. 20. Clear Objectives http://img.ehowcdn.com/750x500/ehow/images/a06/ba/4c/nfl-goal-post-rules-1.1-800x800.jpg
  21. 21. Focus and Fire Starters Photo credit: Backgroundpictures.org
  22. 22. Photo credit: www.jayburcham.com Rules and Constraints
  23. 23. Photo: http://a.scpr.org/i/5f35160dcba5bfda4b97d19d43573d2a/64632-eight.j Participants, Diversity, & Roles Photo credit: www.jayburcham.com
  24. 24. Artifacts Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  25. 25. Work Spaces Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  26. 26. Portability Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  27. 27. Public Recordings Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  28. 28. Image: http://lisahelfertblog.com/2012/06/20/wheelie-fun-shoot/ Timing and Planning Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  29. 29. Outcomes Photo credit:https://s-media-cache-ak0.pinimg.com/736x/69/5a/4b/695a4b142fc8f9f292f7a45a1a32118f.jpgCopyright © 2017 Jennifer Leigh Brown. All rights reserved.
  30. 30. Methods and Tips3 Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  31. 31. Planning or Prioritization Problem SolvingTough Decisions AgreementNew Ideas What result do you want?? Unraveling Complexity Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  32. 32. AgreementNew Ideas What result do you want?? Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  33. 33. Rules from Stanford d.school Design Thinking Methodology Brainstorming Photo: http://2.bp.blogspot.com/-AdL5hvbk3-w/U-DonHAJtiI/AAAAAAAAA3g/JpX6jnb1Je0/s1600/8Rules_small.JPG
  34. 34. Affinity Mapping Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  35. 35. Photo: thedistillery.co.nz Brain Writing
  36. 36. Brain Writing Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  37. 37. BRAINSTORMING IS A SKILL NOT A PILE OF POST-ITS Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  38. 38. TIPS Marinate Before & After Quantity Defer Judgement Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  39. 39. Planning or Prioritization Agreement What result do you want?? Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  40. 40. Impact and Effort Matrix Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  41. 41. Forced Ranking Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  42. 42. 30-3-10-10 Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  43. 43. $100 Budget Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  44. 44. IF EVERYTHING IS IMPORTANT NOTHING IS IMPORTANT Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  45. 45. TIPS Many Choices Stack the Deck Bonding Teams & Timing Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  46. 46. What result do you want? Planning or Prioritization Problem SolvingTough Decisions AgreementNew Ideas ? Unraveling Complexity Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  47. 47. What result do you want? New Ideas ? Copyright © 2017 Jennifer Leigh Brown. All rights reserved. Problem Solving
  48. 48. Design Studio Image: https://www.gv.com/
  49. 49. The Iron Chef of Ideation Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  50. 50. Draw Monkey Draw Photo: http://uxmag.com/sites/default/files/uploads/cawthon-improving-hiring-ux/improving-hiring-ux-cards.png
  51. 51. DESIGNING SESSIONS FOR GOOD DESIGN Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  52. 52. TIPS Interactive & Intense Sketching Cross-Discipline Juicy Challenge Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  53. 53. What result do you want? Problem Solving ? Unraveling Complexity Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  54. 54. Pre-Mortem Image: Gamestorming Image: http://gamestorming.com/
  55. 55. How many leads are you getting today? 5 Whys Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  56. 56. Photo: getlevelten.com Retrospectives Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  57. 57. THE BEST SOLUTION CAN’T SOLVE THE WRONG PROBLEM Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  58. 58. TIPS Homework Shared Understanding Positive & Negative Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  59. 59. “The more effective teams spent more time preparing for the meeting than the less effective teams. In setting up the meeting, they’d discuss the approach they’d use and exactly what they wanted to get out of it.” Perspectives over Power: Habits of Collaborative Team Meetings, UIE Jared Spool Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  60. 60. Let’s talk if… “We can’t do everything. We need a plan.” “What happened? How do we better next time.” “This is a difficult decision and there is no clear direction.” “There isn’t consensus.”“Let’s get some new ideas!” ! “Ack! This is complex and I don’t know where to start.” Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  61. 61. PLAN for better results Copyright © 2017 Jennifer Leigh Brown. All rights reserved.
  62. 62. EFFECTIVE Designing Work Sessions that Work COLLABORATION Copyright © 2017 Jennifer Leigh Brown. All rights reserved. Jennifer Leigh Brown https://www.linkedin.com/in/jleighbrown/
  63. 63. Effective Collaboration Designing Work Sessions that Work https://www.linkedin.com/in/jleighbrown/ Image Notes Flickr: Flickr Creative Commons in accordance with Attribution License. All images contain attribution with links to author and image source. “Attribution means: You let others copy, distribute, display, and perform your copyrighted work - and derivative works based upon it - but only if they give you credit.” http://www.flickr.com/creativecommons/ Wikimedia Commons: Commons Licensing only accepts media that are explicitly freely licensed or public domain. http://commons.wikimedia.org/wiki/Commons:Reusing_content_outside_Wikimedia Images without notations were taken by, and are the property of, Jennifer Leigh Brown © 2017 Jennifer Leigh Brown Copyright © 2017 Jennifer Leigh Brown. All rights reserved.

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