1.
Build an employee experience that inspires collaboration
Your website is amazing, but your
intranet sucks.
SXSW 2017
digital.pwc.com/experiencecenter

2.
PwC’s Digital Services
But can you say the same
about your intranet?
Sure, your customer
facing presence is stellar

3.
PwC’s Digital Services
First of all, you need to find
the right mix of People and Technology
for your Company.
3
There’s no standard recipe nor any universal framework for Enterprise Collaboration
PwC’s Digital ServicesPwC’s Digital Services

4.
PwC’s Digital Services
So , really, what goes in the cocktail?
5 Ingredients that you have to keep in mind: It’s all about engaging the user
with the right people through the right experience at the right time
using the right tool to drive the right outcome.
RIGHT
PEOPLE
RIGHT
EXPERIENCE
RIGHT
TIME
RIGHT
TOOL
RIGHT
OUTCOME
Focus on the individual
and his/her network or
connect him with the
user circle he/she
needs
Meet the individual’s
preferences and make
his/her journey intuitive
and consistent
Connect in a timely and
trackable manner to
increase efficiency
Identify the best
resource, platform, app
or service to fulfill
his/her need
Drives desired
action and always be
ready to gather
feedback to improve

5.
PwC’s Digital Services
Outcomes
What are you achieving through
Enterprise Collaboration
Productivity & Efficiency
Optimal utilization of centralized resources and improved
access to information & people across the organization
Company Culture
Seamless collaboration across geographically distributed
teams and fast onboarding of new hires
Device Convergence
Cross-device on-demand availability of data and
information for accelerated decision making

6.
PwC’s Digital Services
How can I get there?
6
Experience Design
and Personalization
Organizational Strategy
and Execution

7.
PwC’s Digital Services
● User interviews
● Persona development
● Use cases and UX
definition
● Wireframe design
● Internal sub-brand
creation
● Visual compositions
design
How does it work?
● Strategic planning
● Software selection
● Multi-device approach
● Future vision
● Content management
● Content migration
● Change Management
● Internal
communications
Experience Design
and Personalization
Organizational Strategy
and Execution

8.
PwC’s Digital Services
Curious to know more?
Vote for us in the panel
picker, and see you in
Austin at SXSW 2017!
“
8

9.
PwC’s Digital Services
Thank You
PwC’s Digital ServicesPwC’s Digital Services