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Build an employee experience that inspires collaboration
Your website is amazing, but your
intranet sucks.
SXSW 2017
digit...
PwC’s Digital Services
But can you say the same
about your intranet?
Sure, your customer
facing presence is stellar
PwC’s Digital Services
First of all, you need to find
the right mix of People and Technology
for your Company.
3
There’s n...
PwC’s Digital Services
So , really, what goes in the cocktail?
5 Ingredients that you have to keep in mind: It’s all about...
PwC’s Digital Services
Outcomes
What are you achieving through
Enterprise Collaboration
Productivity & Efficiency
Optimal ...
PwC’s Digital Services
How can I get there?
6
Experience Design
and Personalization
Organizational Strategy
and Execution
PwC’s Digital Services
● User interviews
● Persona development
● Use cases and UX
definition
● Wireframe design
● Internal...
PwC’s Digital Services
Curious to know more?
Vote for us in the panel
picker, and see you in
Austin at SXSW 2017!
“
8
PwC’s Digital Services
Thank You
PwC’s Digital ServicesPwC’s Digital Services
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Your website is amazing, but your intranet sucks [SXSW 2017]

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Panel Picker Submission for SXSW 2017

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Your website is amazing, but your intranet sucks [SXSW 2017]

  1. 1. Build an employee experience that inspires collaboration Your website is amazing, but your intranet sucks. SXSW 2017 digital.pwc.com/experiencecenter
  2. 2. PwC’s Digital Services But can you say the same about your intranet? Sure, your customer facing presence is stellar
  3. 3. PwC’s Digital Services First of all, you need to find the right mix of People and Technology for your Company. 3 There’s no standard recipe nor any universal framework for Enterprise Collaboration PwC’s Digital ServicesPwC’s Digital Services
  4. 4. PwC’s Digital Services So , really, what goes in the cocktail? 5 Ingredients that you have to keep in mind: It’s all about engaging the user with the right people through the right experience at the right time using the right tool to drive the right outcome. RIGHT PEOPLE RIGHT EXPERIENCE RIGHT TIME RIGHT TOOL RIGHT OUTCOME Focus on the individual and his/her network or connect him with the user circle he/she needs Meet the individual’s preferences and make his/her journey intuitive and consistent Connect in a timely and trackable manner to increase efficiency Identify the best resource, platform, app or service to fulfill his/her need Drives desired action and always be ready to gather feedback to improve
  5. 5. PwC’s Digital Services Outcomes What are you achieving through Enterprise Collaboration Productivity & Efficiency Optimal utilization of centralized resources and improved access to information & people across the organization Company Culture Seamless collaboration across geographically distributed teams and fast onboarding of new hires Device Convergence Cross-device on-demand availability of data and information for accelerated decision making
  6. 6. PwC’s Digital Services How can I get there? 6 Experience Design and Personalization Organizational Strategy and Execution
  7. 7. PwC’s Digital Services ● User interviews ● Persona development ● Use cases and UX definition ● Wireframe design ● Internal sub-brand creation ● Visual compositions design How does it work? ● Strategic planning ● Software selection ● Multi-device approach ● Future vision ● Content management ● Content migration ● Change Management ● Internal communications Experience Design and Personalization Organizational Strategy and Execution
  8. 8. PwC’s Digital Services Curious to know more? Vote for us in the panel picker, and see you in Austin at SXSW 2017! “ 8
  9. 9. PwC’s Digital Services Thank You PwC’s Digital ServicesPwC’s Digital Services

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