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Inclusion in hospitality why it matters, how to do it totc

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Once you've mastered making great cocktails, learn how to master making a great life for your employees and patrons. More equitable, more diverse, more inclusive, and more profitable. Build a longer table!

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Inclusion in hospitality why it matters, how to do it totc

  1. 1. INCLUSION IN HOSPITALITY: WHY IT MATTERS, HOW TO DO IT #BuildALongerTable
  2. 2. Maggie is President and Head Distiller at Privateer Rum. She is also a current Masters of Wine Student, was the founder of the Denver Brewer’s League, and is serving her second elected term on the Board of Directors of the American Craft Spirit Association and chairs their Spirits Judging Committee and is currently serving as their elected Vice-President. She also serves on the Wine and Spirits Education Trust's International Advisory Alumni Board, representing all diploma graduates in the USA. She first became interested in learning distilling in 2004 on a trip to Scotland and has since received her Diploma in Craft Distilling Technologies from the Siebel Institute, her Level IV Diploma from the Wine and Spirits Education Trust, and won the Denver Brewsters Women’s brewing competition. She previously worked as assistant distiller at Germain-Robin after cutting her teeth with her original passion for whiskey. Her advice, ”Read all the books you can and knock on every distillery door you can get to. Having mentors with different philosophies gives you a whole world of tools to pull from.”
  3. 3. Yannick is the Head Sommelier at the University Club and an Advanced Sommelier with the Court of Master Sommeliers. He is a proud New Yorker born into a family of French restaurateurs who knew that hospitality was his calling from a young age. Yannick worked at Le Cirque, Oceana, Jean- Georges, and Atlas before becoming a sommelier at Felidia and Atelier at the Ritz-Carlton. In 2003, a car accident left Benjamin paralyzed below the waist and he quickly adapted, outfitting his wheelchair with a table that allows him to work the floor as a sommelier. Benjamin met his best friend Alex Elegudin in rehab and they co-founded Wheeling Forward, a powerhouse nonprofit driving progress in the disability community. Today, Wheeling Forward helps hundreds of New Yorkers get back to living active lives with the resources, community, and inspiration they need to make their dreams a reality. As a way to support Wheeling Forward, Yannick created Wine on Wheels - one of New York City’s largest and most exciting wine events. Wine on Wheels brings together hundreds of esteemed sommeliers volunteering to pour over 180 wines from around the world for charity. Yannick is also a para-athlete and competes in marathons to raise money for Wheeling Forward. As an accomplished sommelier, Yannick has competed in more than 20 major sommelier competitions. He is a two-time national finalist in Top Somm hosted by The Guild of Court of Master Sommelier, a three-time 1st place winner of the Northeast Region of the Chaine des Rotisseurs, grand champion of the 5th Annual Somm Slam at ICC, 2nd Best Sommelier in America 2007, and placed 3rd overall in the National La Chaîne des Rôtisseurs Concours des Jeunes Sommeliers. Yannick has been recognized among Wine Enthusiast’s Top 40 under 40 and was named Person of the Year by New Mobility Magazine in 2017. He is currently the resident sommelier on the hit radio show “On The Town with Michael Riedel” on AM 970 The Answer and has made multiple appearances on ABC, NBC, and CBS. In 2015, Yannick starred in “Uncorked,” a documentary series about sommeliers on Esquire TV. Jancis Robinson of the Financial Times calls Benjamin “the new star of New York's gastronomic firmament” and The Wine Spectator talks about Benjamin revealing a “kinder, gentler side of the profession.” The story of Yannick’s journey and the success of Wheeling Forward have been featured in the Wall Street Journal, Village Voice, Wine Spectator, Financial Times, and Forbes.
  4. 4. Samara Rivers is the CEO/Chief Bourbon Enthusiast of Black Bourbon Society. With almost 13 years of event planning, fundraising, and grassroots marketing experience, Samara integrates all of her skills and passions into making Black Bourbon Society the premier bourbon resource and production company geared towards a niche audience of affluent African American consumers across the country. Starting off as a hobby, Samara started off by making cocktails and then learned to drink whiskey neat. In 2016 she was subcontracted by a whiskey brand to produce small direct consumer marketing events in the Bay Area. It was through that experience that she realized that there was very little direct consumer marketing geared towards African American consumers outside the Urban Demographic. After having a few conversations with the brands to figure why this wasn’t being addressed, she decided to fill the void and created Black Bourbon Society. Black Bourbon Society bridges the gap between the spirits brands and a niche audience of upscale African Americans. With over 4500 members, Black Bourbon Society has produced several direct consumer marketing events across the country including Chicago, San Francisco, Atlanta, DC, and New Orleans. Through their Exclusive Excursions program, BBS also takes members to Louisville for a first-class distillery tour experience with the brands twice a year. BBS also hold its annual meetup, Bourbon Boule over Labor Day Weekend in New Orleans. Black Bourbon Society encourages its members to enjoy good bourbon, network with like-minded bourbon lovers and gain a deeper appreciation for America’s Native Spirit. Samara is an Executive Bourbon Steward through the Stave & Thief Society. She also leads private whiskey tastings, write a monthly column for the Bourbon Zeppelin, and co-hosts the Bonded In Bourbon podcast – a weekly whiskey review show from a given from a his and hers perspective. Most importantly, Samara uses her influence to advocate for Diversity and Inclusion within the Spirits Industry. Samara Rivers is a proud 4th generation entrepreneur. She splits her time between her home Los Angeles and with her partner, Armond Davis, in Atlanta. She is a graduate of Florida A&M University and Florida State University. She is also a member of Alpha Kappa Alpha Sorority, Incorporated and Jack & Jill of America, Incorporated. Above all else, her most important role is being ‘mommy’ to her two amazing children – Alva (8) and Rex (5).
  5. 5. Jackie Summers is an author, public speaker, and entrepreneur: founder of JackFromBrooklyn Inc. and the creator of the award-winning Sorel Liqueur. A native New Yorker, he served as an Executive Editor for The Good Men Project for six years. Named one of the “50 Most Influential People in Brooklyn Food” by Brooklyn Magazine, his work has appeared in Edible Brooklyn, Plate Magazine, Wine Enthusiast, Salon, Brooklyn Magazine, BestLife, and The James Beard Blog. He was honored to serve as a judge for the 2018 James Beard Awards, and a judge for the 2017 & 2018 American Craft Spirits Association Awards. Jack is a recognized hospitality industry expert, and an active voice in anti-oppression, inclusion, diversity, and marginalization, helping shape the conversation in hospitality around social justice, lifestyle, health, addiction, and sustainability.
  6. 6. Show of hands: Who’s been to a zoo?
  7. 7. WHAT
  8. 8. Source: diversecitylabs.com
  9. 9. Source: diversecitylabs.com
  10. 10. WHY
  11. 11. Problem: The hospitality industry is a microcosm of the society it serves, in that marginalized people suffer disproportionately. Source: 2018 Career Salary & Survey Report, SevenFifty
  12. 12. Source: Delivering Through Diversity, McKinsey & Co. Problem: Underrepresentation both in management and employee remuneration drastically reduces profitability.
  13. 13. Source: Delivering Through Diversity, McKinsey & Co. Problem: Issues experienced by marginalized people affect not just those working in hospitality but the myriad patrons it serves.
  14. 14. Unless you are actively attempting to dismantle systemic oppression, you are passively benefiting from it, to the detriment of the oppressed.
  15. 15. Intersecting Axes of Privilege and Oppression
  16. 16. INCLUSION THAT DOESN’T DECENTRALIZE POWER IS NOT INCLUSION
  17. 17. Being a co-resistor is about standing together, as an ensemble, in resistance against oppressive forces and requires constant learning. It is combining theory and practice by establishing relationships and being deeply involved within a community that informs how one listens critically, understands an issue and influences the way they go about disrupting oppressive institutions and systemic systems. CO-RESISTER Source: Indigenous Ally Toolkit, Montreal Urban Aboriginal Community Strategy Network
  18. 18. HOW
  19. 19. Identify your role HELPER ADVOCATE REBEL ORGANIZER
  20. 20. Identify your role FOR YOUR EMPLOYEES FOR YOUR PATRONS
  21. 21. Identify your role Helpers: give personal, individual assistance. Support can be verbal, emotional, physical, or financial. Georgia Gilmore
  22. 22. What HEPLERS Can Do: FOR YOUR EMPLOYEES FOR YOUR PATRONS
  23. 23. Identify your role Advocates: use their knowledge and influence to navigate and reinvent systems. Justice Ruth Bader Ginsburg
  24. 24. What ADVOCATES Can Do FOR YOUR EMPLOYEES FOR YOUR PATRONS
  25. 25. Identify your role Organizers: see the big picture; excel at bringing resources and talents together. Barack Obama
  26. 26. What ORGANIZERS Can Do FOR YOUR EMPLOYEES FOR YOUR PATRONS
  27. 27. Identify your role Rebels: bring passion and energy. They are audacious, risk takers, decisive, and willing to bear the brunt of criticism. Malcom X
  28. 28. What REBELS Can Do FOR YOUR EMPLOYEES FOR YOUR PATRONS
  29. 29. YOU ARE NOT CONSIGNED TO A SINGLE ROLE
  30. 30. Source: https://www.raceforward.org/system/files/pdf/reports/RestaurantEquityToolkit_2017.pdf
  31. 31. Source: https://promundoglobal.org/wp-content/uploads/2019/03/Male-Allyship-Study-Web.pdf
  32. 32. Jackie Summers IG/Twitter: @TheLiquortarian email: jack@jackfrombrooklyn.com Available for keynotes, workshops, and staff training. #BuildALongerTable
  33. 33. #TOTC2019 INCLUSION IN HOSPITALITY: WHY IT MATTERS, HOW TO DO IT #BuildALongerTable

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