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Yeneat Ophelia Chiu, M.H.A is the Design Strategy and Innovation Head at Memorial Sloan Kettering Cancer Center (MSKCC) located in New York. As part of the Strategy and Innovation department, her most recent work has focused on development of an in-house design innovation group, employing design thinking to tackle initiatives across the innovation spectrum and exploration of technology and digital patient experiences. Her passions are around bringing the best patient experience to implementation, helping to spread innovative thinking across the organization and bringing people from different disciplines together. She also has hospital operations and administration experience across her 17 years of work at MSKCC.
View videos at: https://vimeo.com/channels/mxconf