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Leading Lasting Learning | Keynote | AGILE GURUGRAM 2018 | 23 - 24 March

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SESSION OVERVIEW
Learning is a key part of both Lean and Agile. Learning about customer needs and how to most effectively meet those needs. But as well as learning how to solve today's problems, we need to be able to solve tomorrow's problems, and next weeks, and next years. We need to learn how to learn. This talk will describe how Strategy Deployment can be used to lead lasting learning, with some tools and techniques that can help achieve that goal.

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Leading Lasting Learning | Keynote | AGILE GURUGRAM 2018 | 23 - 24 March

  1. 1. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 1 AvailAgility@kjscotland #AG18 Karl Scotland kjscotland@googlemail.com https://availagility.co.uk @kjscotland Leading Lasting Learning Leading Lasting Learning https://flic.kr/p/fjrmyq @kjscotland #AG18 AvailAgilityLeading Lasting Learning https://commons.wikimedia.org/wiki/File:Brighton_-_Royal_Pavilion_Panorama.jpg Royal Pavilion, Brighton
  2. 2. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 2 @kjscotland #AG18 AvailAgilityLeading Lasting Learning @kjscotland #AG18 AvailAgilityLeading Lasting Learning
  3. 3. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 3 @kjscotland #AG18 AvailAgilityLeading Lasting Learning @kjscotland #AG18 AvailAgilityLeading Lasting Learning https://flic.kr/p/dP6w6z 3. Coherent Action 2. Guiding Policies 1. Diagnosis Strategy Kernel Richard Rumelt: Good Strategy, Bad Strategy
  4. 4. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 4 @kjscotland #AG18 AvailAgility Leading • Clarifying Intent with the X-Matrix Lasting • Developing Understanding with Catchball Learning • Befriending Failure with Experiments Leading Lasting Learning @kjscotland #AG18 AvailAgility Leading Clarifying intent with the X-Matrix Leading Lasting Learning
  5. 5. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 5 @kjscotland #AG18 AvailAgility AutonomyAlignment Leading Lasting Learning Stephen Bungay: The Art of Action @kjscotland #AG18 AvailAgility Action Autonomy Alignment Intent Leading Lasting Learning Stephen Bungay: The Art of Action
  6. 6. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 6 @kjscotland #AG18 AvailAgility True North Aspirations Strategy Tactics Evidence Leading Lasting Learning https://flic.kr/p/7Kc4AN @kjscotland #AG18 AvailAgility Strategies Tactics Scope Global Local Time Long Term Short Term Magnitude Large Small Outcome Effectiveness (right things) Efficiency (things right) Leading Lasting Learning Russell Ackoff: Differences That Make a Difference
  7. 7. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 7 @kjscotland #AG18 AvailAgility Aspirations Evidence Scope Global Local Time Lagging Leading Magnitude Large Small Outcome Effectiveness (right things) Efficiency (things right) Leading Lasting Learning @kjscotland #AG18 AvailAgility Tactics EvidenceStrategies generate of achieving implemented by enabled by The results we hope to achieve. The outcomes that will indicate progress. The coherent actions we will take. The guiding policies that enable choice. Aspirations Leading Lasting Learning True North The orientation which informs what we should do.
  8. 8. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 8 @kjscotland #AG18 AvailAgility Tactics EvidenceStrategies generate of achieving implemented by enabled by lead to Results Lagging Economics Outcomes Leading Capabilities Activities Experiments Investments Constraints Enabling Decisions Coherence Correlation Contribution Coherence Correlation Contribution Coherence Correlation Contribution Coherence Correlation Contribution Aspirations Leading Lasting Learning @kjscotland #AG18 AvailAgility More sales +X% Aspiration 2 Aspiration 3 Morefrequent releases Strategy2 Strategy3 Tactic 4 Tactic 3 Tactic 2 Continuous Delivery LowerLeadTime Exhibit3 Exhibit2 Exhibit4 Exhibit5 Leading Lasting Learning
  9. 9. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 9 @kjscotland #AG18 AvailAgilityLeading Lasting Learning @kjscotland #AG18 AvailAgility Lasting Developing understanding with Catchball Leading Lasting Learning
  10. 10. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 10 @kjscotland #AG18 AvailAgilityLeading Lasting Learning Outcomes PlansActions Knowledge Gap: The difference between what we would like to know and what we actually know Alignment Gap: The difference between what we want people to do and what they actually do Effects Gap: The difference between what we expect our actions to achieve and what they actually achieve Stephen Bungay: The Art of Action @kjscotland #AG18 AvailAgilityLeading Lasting Learning Outcomes PlansActions Knowledge Gap: More detailed information Alignment Gap: More detailed instruction Effects Gap: More detailed controls Stephen Bungay: The Art of Action
  11. 11. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 11 @kjscotland #AG18 AvailAgilityLeading Lasting Learning Outcomes PlansActions Knowledge Gap: Limit direction to defining and communicating the intent Alignment Gap: Allow each level to define how they will achieve the intent of the next level up, and ‘backbrief’ Effects Gap: Give individuals freedom to adjust their actions in line with the intent Stephen Bungay: The Art of Action @kjscotland #AG18 AvailAgility David Marquet: Turn the Ship Around Leading Lasting Learning https://youtu.be/OqmdLcyES_Q
  12. 12. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 12 @kjscotland #AG18 AvailAgility Autonomy Clarity Control Competence Leading Lasting Learning @kjscotland #AG18 AvailAgility Catch Reflect Improve Pass Leading Lasting Learning
  13. 13. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 13 @kjscotland #AG18 AvailAgilityLeading Lasting Learning @kjscotland #AG18 AvailAgilityLeading Lasting Learning
  14. 14. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 14 @kjscotland #AG18 AvailAgilityLeading Lasting Learning @kjscotland #AG18 AvailAgility It’s the memory of what was said and felt that creates alignment, not the final piece of paper. Leading Lasting Learning Thomas L. Jackson: Hoshin Kanri for the Lean Enterprise
  15. 15. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 15 @kjscotland #AG18 AvailAgility Learning Befriending failure with Experiments Leading Lasting Learning @kjscotland #AG18 AvailAgility Ship in a storm going in the right direction Direction Management Leading Lasting Learning Hoshin Kanri / Strategy Deployment
  16. 16. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 16 @kjscotland #AG18 AvailAgility Any form of organisational improvement in which solutions emerge from the people closest to the problem. Leading Lasting Learning @kjscotland #AG18 AvailAgility Plan Do Study Adjust Plan Do Study Adjust Plan Do Study Adjust Leading Lasting Learning
  17. 17. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 17 @kjscotland #AG18 AvailAgility Leading • Do you know the intent? Lasting • Are your people able to carry it out? Learning • Do they have the freedom to fail? Leading Lasting Learning @kjscotland #AG18 AvailAgility Actions Plans Outcomes Tactics Evidence True North Aspirations Operational Teams Leadership Team Implementation Teams Strategies Investments Transformation Leading Lasting Learning
  18. 18. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 18 @kjscotland #AG18 AvailAgilityLeading Lasting Learning @kjscotland #AG18 AvailAgilityLeading Lasting Learning
  19. 19. Leading Lasting Learning 23rd March 2018 Agile Gurugram 2018 19 @kjscotland #AG18 AvailAgility Templates http://availagility.co.uk/templates/ Strategy Deployment http://availagility.co.uk/strategy-deployment/ Workshop http://agilegurugram.com/workshop/deploying-strategic-agility/ https://flic.kr/p/a688Ru Leading Lasting Learning AvailAgility@kjscotland #AG18 Karl Scotland kjscotland@googlemail.com https://availagility.co.uk @kjscotland Leading Lasting Learning Leading Lasting Learning https://flic.kr/p/fjrmyq

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