It’s Gouda x
Date: October 10, 2019
We promote the creative re-use of our built
environment. This mission is sustained by
deconstructing buildings otherwise slated for
demolition, retraining community members for
careers in green industry, and refabricating
materials for resale and re-use.
Who we are:
How might we raise awareness about
REFAB and educate the public on
Problem Statement :
An improved inventory
management system to
capture “stories” about
objects or materials that
XD Throwdown Prep:
The Night of the Event
Post XD Throwdown:
Discovery + Co-Creation
Our collaboration looks like this
Develop an app!
So Gouda, It’s Gouda:
Deliver design artifacts: personas, story
map, workflows, lean designs, and
recommended usability testing.
Stay involved! (We’ve been rehabbed.)
Refab Who we are: Nonprofit Our mission Resale, Lab, Deconstruction Our interest was in finding a way to keep the story with the objects. Because: Story helps sell pieces Adds historical value History= Human element
Refab We went over all of Refabs needs, which resulted in 3 problem statements How might Refab increase donations? How might we raise awareness about Refab and educate the public on their mission? In what ways might Refab’s deconstruction process become the standard for building removal?
The judges chose the other team We disagreed and had to share our input We chose the cheese team Because: They did their homework We felt heard They honed in on the issue we wanted to find a solution for.
Gouda (Rebecca) Hi we’re “So Gouda it’s Gouda” It’s great to be here! This brings back great memories! At the end of June this year, we were in the same positions as the teams you will see compete here It is an amazing challenge to solve a business problem in 70 minutes But we felt good about we came up with because we feel were well-prepared We’re thrilled to update you tonight on how the Gouda Team has collaborated with REFAB to see this solution through with them
Gouda If you were here in June, you’ll remember that our solution was to create an ‘inventory ingestion’ app to add items, their descriptions, and their stories directly into the inventory - nothing like it existed before
The core purpose behind our solution was to help Refab find a way to capture the stories of salvaged objects and materials. Things like, where did it come from? Who manufactured it? Who did it belong to - perhaps a famous St. Louis family? And there is staff that works to research the history of items - so when they uncover research of a salvaged item, they need a way to easily attach that information to the object in the inventory.
Once the information is catalogued, the dissemination of the knowledge becomes possible through social media, online searchable catalogs, auctions, etc. There’s also a desire to get information to customers viewing objects online so they don’t need to physically come to REFAB anymore in order to know what they have in the store.
Gouda (Glo) Before the event When we found out that Refab was the non-profit, we started doing are homework to prep for the throwdown. We actually did our own guerrilla research Visit the warehouse and talk to the folks. The throwdown committee gave us interview videos to look over Interviewed Refab folks We had done our research and educated ourselves on the business
After the event Since shortly after the Throwdown we started meeting up on a regular schedule every week We created personas to help inform the design from the perspective of the people who would have to use our solution We had Story Mapping workshop Discussions around the current and future workflows A few main takeaways from our meetings: REFAB didn’t receive donated items only through deconstruction, but also through drop offs and pick ups We also found out that they were already using Square as their point of sale system. That would be important to know because that is how they are currently managing their inventory Knowing all this, we were able to outline a feasible solution that worked with their current workflow and improve their future workflow.
Refab: We didn’t have any expectations, but were excited that Cheese Team followed up They asked all the right questions We examined the way our business functions That process was incredibly beneficial to us. allowed us to see which areas could be simplified and how we could better organize our order of operation.
From Eric S.: Take the framework that they have given us and use it to develop an app. To streamline: Donation pick-ups Donation drop-offs Deconstruction processing Inventory tracking Documenting story Social media CRM Customer facing platform Donations Documentation History (Update --Eric) Conclusion: We found a real way to keep the story with the object This will help other nonprofits like Refab and allow them to be more successful Supporting deconstruction vs. demolition on a larger scale This work will help with grant funding and even donations Effectively touching on all of the initial needs!