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Darren Gash

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Putting the learner in control: developing a more user-friendly screencast

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Darren Gash

  1. 1. Putting the learner in control developing a more user friendly screencast Presented by Darren Gash Department of Technology Enhanced Learning d.gash@surrey.ac.uk
  2. 2. Situation • Technology enhanced learning workshops regularly offered to academic staff, e.g. • “Building your SurreyLearn* course” • “Creating online tests” • Well received but feedback highlights issues about length and pace, reminiscent of Goldilocks and the Three Bears … *Institutional name for VLE
  3. 3. Situation • Too fast/short: “You move the cursor around the screen faster than I can follow, so I felt permanently one step behind!” “Would have liked a longer session …” • Too slow/long: “The pace was a little slow; in a two hour slot we should've been able to cover some more functions” “It was too long and the room was cold” • Just right “Good pace to the session …”
  4. 4. Task • Create a fully online self-paced course as alternative to workshop Intro • Workshop: Tutor gives overview & context • Online: ‘Read first’ page with information Demo • Workshop: Tutor demonstrates task • Online: ‘Learn how’ page with screencasts Practice • Workshop: Supported hands-on practice • Online: ‘Have a go’ page with tasks to try
  5. 5. Task • Create a fully online self-paced course as alternative to workshop Intro • Workshop: Tutor gives overview & context • Online: ‘Read first’ page with information Demo • Workshop: Tutor demonstrates task • Online: ‘Learn how’ page with screencasts Practice • Workshop: Supported hands-on practice • Online: ‘Have a go’ page with tasks to try
  6. 6. Action Screencast tutorial Paper-based tutorial Authentic representation of task guarantees task completion Requires a degree of interpretation that may lead to task failure Difficult to locate and review one step amongst many Easier to locate a specific step for review Limited control of pace Complete control of pace • Develop a more user friendly screencast
  7. 7. Action Screencast tutorial Paper-based tutorial Authentic representation of task guarantees task completion Requires a degree of interpretation that may lead to task failure Difficult to locate and review one step amongst many Easier to locate a specific step for review Limited control of pace Complete control of pace Design challenge: can we have the best of both worlds? • Develop a more user friendly screencast
  8. 8. Results Show me Guide me Presents the task as a continuous uninterrupted event Playback paused at each step. User interaction to progress through to completion Provides a feel of what the whole task involves Focus on individual steps in the process. • V1: Choice of two tutorial formats
  9. 9. Results Show me Guide me Presents the task as a continuous uninterrupted event Playback paused at each step. User interaction to progress through to completion Provides a feel of what the whole task involves Focus on individual steps in the process. Design challenge: can the two be merged into one? • V1: Choice of two tutorial formats
  10. 10. Results Continuous mode Step by step mode Presents the task as a continuous uninterrupted event Playback paused at each step. User interaction to progress through to completion Provides a feel of what the whole task involves Focus on individual steps in the process. • V2: one tutorial with switch between two modes
  11. 11. Results • V2: one tutorial with switch between two modes Continuous mode Step by step mode Presents the task as a continuous uninterrupted event Playback paused at each step. User interaction to progress through to completion Provides a feel of what the whole task involves Focus on individual steps in the process. Improvements over V1:  Speeds up production and update time  Provides user with greater flexibility  Tablet friendly. Swipe to progress in step by step mode
  12. 12. Putting the learner in control developing a more user friendly screencast Presented by Darren Gash Department of Technology Enhanced Learning d.gash@surrey.ac.uk

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