Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Crucial conversations

15 views

Published on

Crucial conversations

  • Be the first to comment

  • Be the first to like this

Crucial conversations

  1. 1. Church Leader Tool: Crucial Conversations
  2. 2. Ephesians 4:15 But speaking the truth in love, we must grow up in every way into him who is the head, into Christ…
  3. 3. 1. Start with the Heart
  4. 4. 1. Start with the Heart Focus on what you really want and avoid fight or flight.
  5. 5. 1. Start with the Heart 2. Learn to Look
  6. 6. 1. Start with the Heart 2. Learn to Look Look for the crucial, for safety and your own style.
  7. 7. 1. Start with the Heart 2. Learn to Look 3. Make it Safe
  8. 8. 1. Start with the Heart 2. Learn to Look 3. Make it Safe Establish mutual purpose and mutual respect.
  9. 9. 1. Start with the Heart 2. Learn to Look 3. Make it Safe 4. Master My Stories
  10. 10. 1. Start with the Heart 2. Learn to Look 3. Make it Safe 4. Master My Stories
  11. 11. 1. Start with the Heart 2. Learn to Look 3. Make it Safe 4. Master My Stories What is the story I’m telling myself and my role in the problem if they are a reasonable, decent person?
  12. 12. 1. Start with the Heart 2. Learn to Look 3. Make it Safe 4. Master My Stories 5. STATE My Path
  13. 13. 5. STATE My Path Share your facts Tell your story Ask for other’s paths Talk tentatively Encourage testing
  14. 14. 1. Start with the Heart 2. Learn to Look 3. Make it Safe 4. Master My Stories 5. STATE My Path 6. Explore Others’ Path
  15. 15. 6. Explore Others’ Path Ask Mirror Paraphrase Prime
  16. 16. 1. Start with the Heart 2. Learn to Look 3. Make it Safe 4. Master My Stories 5. STATE My Path 6. Explore Others’ Path 7. Move to Action
  17. 17. 7. Move to Action Who and how will we decide? Who does what by when? How will we follow up?
  18. 18. www.VitalSmarts.com
  19. 19. The description section below has a link to downloadable handouts and original documents, resources to go deeper, and reflection/discussion questions. Now who should you forward this to in order to grow their leadership?

×