Talk presented at Web Directions South 2007 by Sebastian Chan, Powerhouse Museum. http://www.powerhousemuseum.com/dmsblog/

1. social media & government: an example
sebastian chan
manager, web services
powerhouse museum
sydney, australia
webdirections south
september 27, 2007
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 1

2. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 2

3. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 3

4. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 4

5. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 5

6. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 6

7. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 7

8. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 8

9. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 9

10. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 10

11. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 11

12. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 12

13. • more usable
services
• the value of being
citizen-centric
• emergent cross-
government value
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 13

14. • a real world
example
• what we did
• what we learnt
• recommendations
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 14

15. citizens are diverse
(why are do so many government websites look the same?)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 15

16. we owe them a
better experience
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 16

17. we might learn
something from
users too . . .
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 17

18. how popular are
government websites?
2% of sites viewed by Australians
up to around 6% including all health and education
(Hitwise Australia, Aug 2007)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 18

19. SITE % of category
Bureau of Meteorology 17.38%
Australian Taxation Office 3.70%
Centrelink 2.25%
Australian JobSearch 2.12%
ATO- Tax Agent Portal 1.51%
Roads and Traffic Authority, NSW 1.47%
Dept of Immigration & Multicultural 1.20%
& Indigenous Affairs
ourbrisbane.com 1.15%
NOAA National Weather Service 1.10%
Medicare Australia 1.10%
NSW Lotteries 0.92%
CityRail 0.89%
ASIC 0.86%
NSW Transport Infoline 0.73%
ABN Lookup 0.70%
(Hitwise Australia, Aug 2007)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 19

20. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 20

21. a case study
semi social search + tagging + core data
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 21

22. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 22

23. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 23

24. an early experiment
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 24

25. Electronic Swatchbook
www.powerhousemuseum.com/electronicswatchbook
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 25

26. swatchbooks used by
designers and students
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 26

27. phase one - digitisation
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 27

28. catalogued as books
used as ‘pages’
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 28

29. or as parts of pages
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 29

30. out of copyright
all now public domain
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 30

31. launched May 2005
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 31

32. offers print
resolution downloads
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 32

33. phase two - classification
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 33

34. no existing taxonomy
or classification at the
swatch level
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 34

35. invites users to ‘describe’ the swatch with simple
facetted tagging (patterns, colours, mood)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 35

36. invisible tagging
no feedback, no
incentive
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 36

37. 10,000 users
gigabytes of downloads
monthly
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 37

38. what did we learn?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 38

39. users will tag even with
no incentives
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 39

40. tags will be of
average quality even
with no feedback
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 40

41. users can be
motivated to help
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 41

42. so how could this be
applied to something
bigger?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 42

43. like all agencies we had
corporate databases on
our website
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 43

44. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 44

45. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 45

46. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 46

47. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 47

48. like most they
were hard to use
and made for experts
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 48

49. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 49

50. ‘threshold fear’
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 50

51. also applies to websites
and user interfaces
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 51

52. we had another
problem
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 52

53. the public is generally
unaware of musuem
collections
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 53

54. 84% begin an
information search with
a search engine
(online computer library center
‘perceptions’ report 2005)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 54

55. Powerhouse
collection search 1.0
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 55

56. target audience - experts
focus - accuracy
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 56

57. searchable only on the
museum’s own website
(deep web)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 57

58. “advanced search”
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 58

59. one small problem
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 59

60. there aren’t very many experts
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 60

61. 8% of Powerhouse
Museum traffic
(May 2006)
17,000 visits
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 61

62. difficult to browse
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 62

63. but does it need to be
this way?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 63

64. the library
“i didn’t realise there was also a book about that”
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 64

65. the supermarket
“what else do i want”
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 65

66. powerhouse’s new open
storage facility
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 66

67. these can all be
browsed
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 67

68. Powerhouse
collection search 2.0
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 68

69. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 69

70. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 70

71. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 71

72. represents ~70% of
active collection online
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 72

73. built entirely in-house
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 73

74. target audience - non experts
focus - simplicity and
serendipity
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 74

75. accessible where the
people are already
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 75

76. where students and
teachers look first
“in the flow”
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 76

77. “simple search”
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 77

78. emphasis on results,
recommendations, filtering
to obtain accuracy
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 78

79. 63% of Powerhouse
Museum traffic
(Dec 2006)
355,000 visits
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 79

80. these are new users,
new audiences
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 80

81. now 17 million object
records viewed since
June 2006
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 81

82. ~50,000 object records
viewed daily
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 82

83. interest is very broad
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 83

84. 95% of all available
objects visited at least
once in first ten weeks
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 84

85. most popular object
viewed only
28,000 times
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 85

86. 32nd place
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 86

87. 223rd place
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 87

88. 4th place
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 88

89. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 89

90. it has never been on
public display
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 90

91. how does it work?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 91

92. four key features to
enhance serendipity
and ‘browsability’
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 92

93. two are organisationally
generated, two are user
contributed
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 93

94. object name and
type taxonomies
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 94

95. applied to ~90% of
collection
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 95

96. by trained registrars
and curators
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 96

97. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 97

98. subject taxonomy
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 98

99. applied to objects
catalogued since 2000
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 99

100. by trained registrars
and curators
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 100

101. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 101

102. user keywords/tags
folksonomy
(augmented serendipity)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 102

103. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 103

104. tagging is anonymous
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 104

105. there are no explicit
incentives for taggers
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 105

106. tags are passed through
a ‘badwords’ filter
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 106

107. 7,296 user tags
4,934 unique tags
added to 4,032 objects
318 archived/deleted
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 107

108. tags complement
existing rich text
records
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 108

109. and formal taxonomies
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 109

110. for discovery
not descriptive purposes
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 110

111. used in many different ways
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 111

112. black
green
vase
blue
chinese
value
gold
white aboriginal
most common tags australia
price
silver
wood
japanese
glass
olympics
fish
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 112

113. search tracking
‘implicit tagging’
(frictionless serendipity)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 113

114. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 114

115. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 115

116. aggregated synonyms
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 116

117. high volume of searches
eliminates ‘false drop’
errors over time
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 117

118. this year there have
been 7.1 million
on site searches
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 118

119. ~64,775 unique
search phrases
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 119

120. all users contribute data
anonymously
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 120

121. manufacturing
cricket
tennis
trophies football
bats
search relationships
alistair morrison
sarawak
hedda morrison
peking china
netsuke
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 121

122. what are we learning
about our audience?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 122

123. there are lots of them
and they now look at
multiple objects
in a visit
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 123

124. Collection visits Total site visits Objects viewed
2,000,000
1,500,000
1,000,000
before launch
500,000
0
May 2006 Dec 2006 August 2007
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 124

125. what they look at
how users search
how they describe it
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 125

126. bridging the
‘semantic gap’
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 126

127. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 127

128. fashion
japanese fashion
clothing
anime
pop art
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 128

129. search trends
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 129

130. last 90 days for search phrase “australian design”
1,500
1,350
sydney design 07 promo starts sydney design 07
1,200
1,050
900
750
600
450
300
150
0
90 days ago yesterday
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 130

131. how are users
responding?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 131

132. telling us more about
our collections
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 132

133. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 133

134. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 134

135. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 135

136. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 136

137. organisational effects?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 137

138. renewed focus on the
collection
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 138

139. significant increase in
public enquiries
roughly 300% increase
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 139

140. changed nature of
public enquiries
new users come with different understandings and
ideas about ‘what you do’
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 140

141. what are we working
on next?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 141

142. more reuse of content
and syndication
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 142

143. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 143

144. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 144

145. becoming location
aware & mobile
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 145

146. inspiration from the
library world
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 146

147. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 147

148. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 148

149. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 149

150. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 150

151. “emergent value”
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 151

152. new visualisations
‘experiencing’ data
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 152

153. timeline
‘popularity’
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 153

154. APIs and feeds
more than just Opensearch which we have
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 154

155. search relationship
visualisations
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 155

156. sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 156

157. ramping up
the social layer
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 157

158. lessons learned?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 158

159. prototype to solve an
existing problem
This gets necessary organisation buy-in
and proof-of-concept
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 159

160. expect to have to work
outside your existing CMS
Or you’ll pay through the nose
and it still won’t be flexible enough
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 160

161. build internal capacity
It really helps if you haven’t outsourced everything
You will be needing internal developers
once the users arrive
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 161

162. launch early
Once you have a stable enough beta, go live.
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 162

163. be prepared for
surprises
Your existing users will be joined by a lot of others
who will behave differently
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 163

164. overuse
underuse
different uses
Be prepared to scrap and refocus if your new
users don’t use certain features
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 164

165. your data may have
a different external
use value
Maybe the community can better visualise your data?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 165

166. scalability
Be prepared
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 166

167. oh and one more
thing . . .
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 167

168. About NSW?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 168

169. experimental project
(and a demand driven encyclopaedia of NSW)
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 169

170. cross goverment
data mashups
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 170

171. Powerhouse
Museum
State Library of NSW
trialled across Arts
portfolio first
Australian
Art Gallery of NSW
Museum
Historic Houses Trust
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 171

172. open APIs
what do we need?
data feeds
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 172

173. About NSW may act as
a feed repository for
developers
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 173

174. more?
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 174

175. sebastian chan
manager, web services
powerhouse museum
sydney, australia
sebc@phm.gov.au
Fresh + New blog
THANK YOU. www.powerhousemuseum.com/dmsblog
sebastian chan, powerhouse museum, september 2007 - www.powerhousemuseum.com/dmsblog 175