Thank you for sharing your time with me today. I’d like to start with a brief intro to “who we are”. I’m sure you’re familiar with Cincinnati Bell to some degree, but I’d like to review the investments we’ve made in order to help your business succeed.
Why should you partner with Cincinnati Bell? Because we have everything your business needs to meet your goals and objectives.
We’ve been around a long time. We’re going to be Right Here, For You – now and in the future. YOU get the advantage of having one relationship & leveraging your telecom spend with one provider for maximum benefit We’re growing our business – making investments in IT, technology & expansion We have the resources to provide services: Installed on-time and the right way That keep working so your business isn’t disrupted And if something goes wrong? We’ll send a qualified, local technician to your business Have a billing question? Speak to a live, local, and experienced call center agent Need help making communications or IT decisions? Work with a dedicated local account team – Your free consultative experts
We have many customers who source all of their telecom & technology solutions from us. These are just some of the large customers who trust Cincinnati Bell for end to end solutions including: Voice Internet Wireless Hardware Data centers
Everyone has communications choices these days, yet 95% of all small businesses in Cincinnati also have a relationship with Cincinnati Bell.
Cincinnati Bell is the only company in the industry making the investments in networks & assets to deliver everything you need. All of the solutions we deliver are powered by our own networks, making us uniquely qualified to serve our customers. Including: Wireline – The only provider in town that can bundle voice, internet, wireless & entertainment Wireless – Unique voice & data applications that work where & when you need them – With the fewest dropped calls & most cell towers in Cincinnati & Dayton, fewest dropped calls in major public buildings (like local hospitals, Great American Ballpark and Greater Cincinnati Airport) VoIP – When you’re ready to consider converged voice & data technology for your business, come to the only place you can bundle world-class VoIP with hardwire, wireless, entertainment and disaster recovery Hardware– The only provider in town that has strategic relationships with Avaya, Cisco, Nortel and HP – so YOU don’t have to shop multiple vendors, we’ll do it for you Data Centers – The only company with five tier III data centers with availability today – I can protect your business in the same data centers as Kroger, 5/3 and GE AND YOU CAN DO IT ALL WITH ONE PROVIDER!
Cincinnati Bell has made investments in networks that enable us to provide the communications our customers need, and to provide solutions that help them meet their business objectives. Our assets are the foundation for proven, premier service to support the needs of our business customers Our product portfolio provides you with the opportunity to partner with one company for true end-to-end solutions We have an industry-leading commitment to innovation, to ensure we can grow and scale to the unique needs of your business We’ve invested in technology to help you meet your business objectives, whether they are: Improving the customer experience Increasing revenues Driving productivity Or Improving profitability And finally, we provide solutions that are sustainable, provide business continuity, and allow you to focus on your core business
To recap, our customers are the driving force of our business. We’ve made investments to ensure you: Can work with a single, full service provider Have local support & expertise when you need it Receive personalized, customer service Can meet your business objectives with a fast, flexible and innovative partner
Smb End To End Presentation
Value Proposition <ul><li>Cincinnati Bell provides End To End Technology and Communication Offerings that enable our customers to deploy flexible solutions that reduce cost, improve operational efficiency, mitigate risk and increase customer satisfaction. </li></ul>
Who We Are <ul><li>Service Provider </li></ul><ul><li>137 Years of Experience </li></ul><ul><li>$1.4B Revenue </li></ul><ul><li>Industry Leader </li></ul><ul><li>Lines of Business </li></ul><ul><li>Wireless </li></ul><ul><li>Technology Solutions </li></ul><ul><li>Voice and Internet </li></ul><ul><li>Any Distance </li></ul><ul><li>Entertainment </li></ul><ul><li>Focused on End To End Solutions </li></ul><ul><li>Communications </li></ul><ul><li>Technology </li></ul><ul><li>Growth Areas </li></ul><ul><li>Data Centers </li></ul><ul><li>IT Outsourcing </li></ul><ul><li>Midwestern Expansion </li></ul><ul><li>Resources </li></ul><ul><li>3,200 local employees and over 1,100 technicians, installers and customer support agents. </li></ul><ul><li>Dedicated Account Management Teams </li></ul>
And Small Business <ul><li>95% of all Cincinnati Businesses trust Cincinnati Bell </li></ul>
End To End Solutions <ul><li>Infrastructure and Assets built to support our customers today and into the future </li></ul><ul><li>Solutions and Services focused on needs of the business </li></ul><ul><ul><li>Small Business </li></ul></ul><ul><ul><li>Midsize Business </li></ul></ul><ul><ul><li>Enterprise </li></ul></ul>
End to End Model For Success Voice Local & LD Voice Over IP Data Wireless Flexible Bandwidth Technology Solutions Communications Assets <ul><li>Vendor Agnostic </li></ul><ul><li>Strategic Alliance </li></ul><ul><li>Increase Revenue Opportunity </li></ul><ul><li>Improve Customer Satisfaction </li></ul><ul><li>Create Efficiency </li></ul><ul><li>137 Years Of Expertise in Communications and Utility </li></ul><ul><li>Proven and Premier </li></ul><ul><li>Investment Made </li></ul><ul><li>Foundation Built to Support Customers Initiatives </li></ul>ENABLES CUSTOMER REQUIREMENTS DRIVES Deployment <ul><li>Flexibility </li></ul><ul><li>Expense Control </li></ul><ul><li>Capital Outlay </li></ul>SUPPORTS BUSINESS MODEL Disaster Recovery Monitoring & Management Security Strategic Staffing Data Center Virtualization Consulting Project Work <ul><li>Mitigate Risk </li></ul><ul><li>Focus On Core </li></ul>Services PROTECT INVESTMENT Colocation Internet Mobility Collaboration SaaS Unified Communications Telephony Customer Applications Entertainment Central Offices Data Centers Networks Operation Centers Technology Infrastructure Best Of Breed Resource Customer Premises Hosted Shared Utility Computing Servers Storage Conference Equipment Phone Systems Wireless Devices (BlackBerry) Route Switch Appliances Cabling
Why Cincinnati Bell <ul><li>WE are a full service provider of everything you need for your communications </li></ul><ul><li>WE are the Local/Hometown Company involved in our community </li></ul><ul><li>WE offer personalized customer service </li></ul><ul><li>WE are FAST, FLEXIBLE and INNOVATIVE </li></ul>