How to validate breaking news in social media

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How do you validate breaking news in social media? Two cases lead to 10 tips. Speech of Henk van Ess in Istanbul on April 30, 2014.

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How to validate breaking news in social media

  1. 1. Online Journalism & 
 The Issue of Reliability 2 CASES, 10 TIPS Henk van Ess IstanbuL, APRIL 30, 2014
  2. 2. guest lecturer at universities in Europe
 social media verification specialist
  3. 3. WHAT? TWO CASES TEN TIPS
  4. 4. THE PROBLEM: TO BE
 ACCURATE AND FAST
  5. 5. CASE 1 THE POPE
 AND THE
 DICTATOR
  6. 6. 5 MINUTES 6 MINUTES 60 MINUTES 2 HOURS 3 HOURS 4 HOURS How long do you wait before you publish?
  7. 7. It is MARCH 13, 2013
  8. 8. “I am your new pope”
  9. 9. Who are his friends?
  10. 10. AFTER 5 MINUTES IN SOCIAL MEDIA ! well known reporters said….
  11. 11. THE POPE HAS
  12. 12. Source: The Guardian
  13. 13. verified account
  14. 14. AFTER 6 MINUTES IN SOCIAL MEDIA ! reporters and bloggers joined !
  15. 15. 60 minutes later in social media
  16. 16. Facebook flooded with reposts
  17. 17. 3500 people retweeted it
 including many newspapers
  18. 18. Supporting articles appeared
  19. 19. A photo of Videla & the pope!
  20. 20. 5 MINUTES GUARDIAN 6 MINUTES OTHER REPORTERS 60 MINUTES FACEBOOK & NEWSPAPERS 2 HOURS 3500 RETWEETS 3 HOURS NEW SUPPORTING ARTICLES 4 HOURS FIRST PICTURE When would you publish?
  21. 21. Online Journalism & The Issue My advice: 
 Don’t publish at all! Not with these facts.
  22. 22. Let’s look at some clues once more
  23. 23. ! Where the sources really that good?
  24. 24. 1. Find the original source
  25. 25. Find original source with: topsy.com
  26. 26. Find source with: backtweets.com
  27. 27. All tweets lead to… one article
  28. 28. article from High O’Shaughnessy
  29. 29. 2. Who is talking?
  30. 30. His background looks ok
  31. 31. 3. Check context
  32. 32. Not news, but opinion!
  33. 33. 30 HOURS LATER
  34. 34. 4.DON’T GO FOR MASS
  35. 35. Enough people tweeted it?
  36. 36. Nonsense can be tweeted by thousands
  37. 37. Errors can be retweeted by thousands
  38. 38. 5. VERIFY UNKNOWN SOURCES
  39. 39. Find quotes ABOUT, not FROM
  40. 40. Quickly (start WITH) checking 
 unknown sources via Google
  41. 41. 6. VERIFY IMAGES
  42. 42. STEP 1
  43. 43. STEP 2
  44. 44. STEP 3
  45. 45. STEP 4
  46. 46. STEP 5
  47. 47. THE ORIGINAL SOURCE: GETTY, 1990
  48. 48. If you have images
 try to find the FIRST PUBLICATION
  49. 49. 7. CHECK CLAIMS
  50. 50. Was the pope in 1990 in Buenos Aires?
  51. 51. Vatican.va
  52. 52. Cordoba >700 km
  53. 53. Claim doesn’t match bio on Vatican
  54. 54. 8. GOT A PHOTO? 
 ALWAYS THINK: VIDEO!
  55. 55. Find video material: youtube.com
  56. 56. Find video material: youtube.com
  57. 57. 9. CHECK IF OTHERS SAY: UNTRUE
  58. 58. false OR falsely OR fake photo 
 "jorge videla" "jorge bergoglio" Just go to “Baba” Google
  59. 59. Or check on words like “hoax” “blunder” “not true”
  60. 60. There are enough sources 
 who doubt your story
  61. 61. Conclusion This story could be debunkeD in TIME, pROBABLY IN 30 MINUTES
  62. 62. Still, two days later… March 15
  63. 63. Sorry, but the sources were good!
  64. 64. Social media is chaotic, 
 but if you know the tricks, you can use it to your advantage
  65. 65. CASE 2 THE SECRET PLANE
  66. 66. It is NOVEMBER 5, 2010
  67. 67. BOEING IS TESTING THE 787
  68. 68. SOMEBODY CALLS YOU
  69. 69. THE PROBLEM BOEING: 
 WE DON’T COMMENT ON TEST FLIGHTS
  70. 70. 10. USE REAL TIME SERVICES
  71. 71. LET’S TRY THIS Search in TWITTER PHOTO’S
  72. 72. LET’S TRY THIS Search in TWITTER PHOTO’S
  73. 73. PICTURES OF NOVEMBER 5, 2010
  74. 74. FIND REALTIME Photo’s 
 BY SEARCHING FOR KEYWORDS
  75. 75. “I don’t know if this allowed”
  76. 76. Who has access to this kind of information? Next PHOTO: WeatheR RADAR
  77. 77. He looks like an 
 airplane specialist
  78. 78. Supports credibility
  79. 79. Supports credibility
  80. 80. Another photo from the same person
  81. 81. Reversed image search
  82. 82. Not credible, from 2007!
  83. 83. WE HAVE NO CONFIRMATION AT ALL.
  84. 84. BUT WE DO HAVE A DEADLINE. NOW WHAT?
  85. 85. PICTURES OF NOVEMBER 5, 2010 Just one photo left..
  86. 86. Just one photo left..
  87. 87. Just one photo left.. LET’S HAVE A LOOK:
 DID HE PUBLISH OTHER PHOTO’S?
  88. 88. WE FOUND HIS WORKPLACE (KLM / MARTINAIR)
  89. 89. Just one photo left.. LET’S TRY TO FIND HIM WE GO TO LINKEDIN.COM
  90. 90. Just one photo left.. LET’S CONTACT HIM
  91. 91. FIRST CONFIRMATION (DUTCH)
  92. 92. AFTER THAT, WE CALLED
 FIVE OTHER PEOPLE 
 FROM THE AIRPORT QUOTING MR KABLAU 
 3 PEOPLE CONFIRMED
  93. 93. LET’S WRAP THIS UP
  94. 94. AND ABOVE ALL
  95. 95. SOCIAL MEDIA WILL GIVE YOU A LOT OF STRESS & VERIFICATION PROBLEMS ! BUT THE SAME MEDIA WILL GIVE YOU 
 A LOT OF WAYS TO VERIFY CLAIMS
  96. 96. CONTACT ME:
 HENK@VANESS.NL
 +31 33 7 508 747 HENKVAN ESS @henkvaness

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