HARM REDUCTION         & THE WEBA Values Based Approach to Making The Web
FIRST THINGS FIRST   Serious & SensitiveNothing Ironic or Sarcastic   Genuine, Authentic
WHAT IS HARM REDUCTION?     Principles and Values
UNDERSTANDING HARM                       REDUCTIONHarm reduction is a pragmatic and humanistic approach todiminishing the ...
WHAT IS HARM REDUCTION?               Targets Risks & Harms         Evidence Based & Cost Effective                     In...
WHAT DOES THIS HAVE TO DO                   WITH THE WEB?   Obviously Bad Web Design isn’t Drug Addiction      What can we...
THE PROBLEMWhat Am I Trying To Solve?
THE PROBLEM        What am I trying to solve?   We’ve all had client frustrations…We need to avoid us & them interactions ...
THE REAL PROBLEMSometimes clients make    bad decisions
theoatmeal.com/comics/design_hell           Bit.ly/webhell
WHY ARE CLIENTS LIKE THAT?
WHEN CLIENTS ATTACK…      Often, clients don’t understand the Web.This means clients sometimes make bizzare requests…
USING OUR POWERS FOR               AWESOMEClient think we can do magic.      That’s Awesome.
CLARKE’S 3RD LAW  Any sufficientlyadvanced technologyis indistinguishable    from magic.
HARM REDUCTION FOR THE         WEB
HARM REDUCTION FOR THE WEB                Inclusive Design           AX: Accessibility ExperienceProgressive Enhancement v...
PREFERRED VS. BESTHarm Reduction is about making a better choice     It isn’t about making the best choice  “Best Practice...
ACCESSIBILITY HARM          Misuse of headers       Make everything an image Belief that a web site can be finishedAssumpt...
A VERY SMALL EXAMPLE               The Auto Redirect PagePrinciple: Don’t take control of the User’s Experience    Preferr...
WHAT’S THE HARM?Webpage takes an action that is not user-initiated       Short time to notice the change       Low Vision/...
HOW CAN WE REDUCE THE                       HARM?Provide a clear advisory message of the autoredirect Use the max acceptib...
WHAT DO YOU THINK?
WHAT DO YOU THINK?• Is this a terrible idea?• Do you like this idea?• Does this help Make a Better Web?• Is this a good fi...
HARM REDUCTION & THE WEB                        seanyo.ca                        @seanyo                     me@seanyo.ca ...
Harm reduction & the web
Harm reduction & the web
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Harm reduction & the web

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My first exploration of bringing together the ideas of harm reduction and web development. This is still a work in progress

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  • http://www.soros.org/initiatives/health/focus/ihrd/articles_publications/articles/what_20010101http://www2.potsdam.edu/hansondj/YouthIssues/1046349581.html
  • www.ihra.net/files/2010/05/31/IHRA_HRStatement.pdfWhat does that sound like to you?
  • Web design problems are not comparable to addiction
  • "Our client’s competitors has put something on their website that we don’t like, can you take it off there?“ "That other website is stealing our business. Can you make it so that when someone types in their address they come to our site?“ "Most of our photos are all white people, but we need to show more diversity, and we don’t have the budget for another photoshoot. But I’m sure you can just change them to various races, I mean, that’s what a graphic designer does, right?" "The woman in this photo is perfect, but she needs to be disabled. Can you photoshop her so she only has one arm?"
  • Harm reduction & the web

    1. 1. HARM REDUCTION & THE WEBA Values Based Approach to Making The Web
    2. 2. FIRST THINGS FIRST Serious & SensitiveNothing Ironic or Sarcastic Genuine, Authentic
    3. 3. WHAT IS HARM REDUCTION? Principles and Values
    4. 4. UNDERSTANDING HARM REDUCTIONHarm reduction is a pragmatic and humanistic approach todiminishing the individual and social harms associated with drug use. The defining features are the focus on the prevention ofharm, rather than on the prevention of drug use itself, and the focus on people who continue to use drugs.Compassionate pragmatism instead of moralistic idealism
    5. 5. WHAT IS HARM REDUCTION? Targets Risks & Harms Evidence Based & Cost Effective Incremental Dignity & Compassion Universality & Interdependence of RightsChallenges policies and practices that maximize harm Harm reduction is about people Harm reduction is user centric
    6. 6. WHAT DOES THIS HAVE TO DO WITH THE WEB? Obviously Bad Web Design isn’t Drug Addiction What can we learn from Harm Reduction?Can we achieve better outcomes by using the principles of Harm Reduction?
    7. 7. THE PROBLEMWhat Am I Trying To Solve?
    8. 8. THE PROBLEM What am I trying to solve? We’ve all had client frustrations…We need to avoid us & them interactions It is our professional responsibility to achieve the best possible outcome
    9. 9. THE REAL PROBLEMSometimes clients make bad decisions
    10. 10. theoatmeal.com/comics/design_hell Bit.ly/webhell
    11. 11. WHY ARE CLIENTS LIKE THAT?
    12. 12. WHEN CLIENTS ATTACK… Often, clients don’t understand the Web.This means clients sometimes make bizzare requests…
    13. 13. USING OUR POWERS FOR AWESOMEClient think we can do magic. That’s Awesome.
    14. 14. CLARKE’S 3RD LAW Any sufficientlyadvanced technologyis indistinguishable from magic.
    15. 15. HARM REDUCTION FOR THE WEB
    16. 16. HARM REDUCTION FOR THE WEB Inclusive Design AX: Accessibility ExperienceProgressive Enhancement vs. Graceful DegradationCompassionate Pragmatism vs. Moralistic Idealism
    17. 17. PREFERRED VS. BESTHarm Reduction is about making a better choice It isn’t about making the best choice “Best Practices” can be a contentious term“Preferred Practices” aligns with the idea of the better choice
    18. 18. ACCESSIBILITY HARM Misuse of headers Make everything an image Belief that a web site can be finishedAssumption that disabled people don’t use the web
    19. 19. A VERY SMALL EXAMPLE The Auto Redirect PagePrinciple: Don’t take control of the User’s Experience Preferred Practice: Don’t use an auto redirect Client Decision: Use an auto redirect
    20. 20. WHAT’S THE HARM?Webpage takes an action that is not user-initiated Short time to notice the change Low Vision/Cognitive Challenge Screen reader users may not get focus in time
    21. 21. HOW CAN WE REDUCE THE HARM?Provide a clear advisory message of the autoredirect Use the max acceptible time to redirect: 10 SecondsInclude a link so the user can go to the redirect page Use a large font size and high contrast to increasereadability to mitigate the short time of the advisory messagePrefix the page title with “You are being redirected to our new address –”
    22. 22. WHAT DO YOU THINK?
    23. 23. WHAT DO YOU THINK?• Is this a terrible idea?• Do you like this idea?• Does this help Make a Better Web?• Is this a good fit for Accessibility?• How does this not work?
    24. 24. HARM REDUCTION & THE WEB seanyo.ca @seanyo me@seanyo.ca Accesconf.ca a11ycamp.org A11ycamp Guelph Guelph Web Makers Meetup Hack Guelph K-W Web Design Meetup Ignite Waterloo

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