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DPS Assessment Communications           Training       October 10, 2011
About SE2• Communications firm that works on issues within the  public arena• Expertise and significant experience in educ...
Communication Objectives• Communicate that assessments provide meaningful results in a timely  manner and explain their va...
Todays Objectives• Articulate the importance of assessments and the critical role you  play in communicating this message•...
Todays Objectives• Understanding the importance of assessments and the  critical role you play in communicating this• Back...
Types of Research Conducted• Teacher focus groups• Parent focus groups• Teacher survey• Secondary research
Todays Objectives• Understanding the importance of assessments and the  critical role you play in communicating this• Back...
Consistency in CommunicationsSE2
Audience. •   Values •   Opinions •   Knowledge •   Behaviors / Likely action
What Teachers Care About• The district is developing and implementing helpful  assessments that are easier and faster to u...
What Parents Care About• The growth and achievement of their individual child• How they can help their child achieve• That...
Assessment Communications Strategy• Focus on teachers• Parents depend on teachers for communications and  understanding re...
Todays Objectives• Understanding the importance of assessments and the  critical role you play in communicating this• Back...
Context• DPS assessments are:  o Developed through an intentional and purposeful process  o Driven by teacher feedback  o ...
The Vision
How and Why       DPS’ Improved Assessments Will Promote Student Achievement By Being More:                               ...
Personalized               • More frequent assessments                 measure individual student                 growth a...
Efficient            • Administering assessments through              an online platform takes less time              and ...
Meaningful         • Assessments have improved           reporting capabilities, producing           faster results with c...
Connected        • Assessments align with standards          and curriculum, providing an          accurate and more compl...
Parent Message Framework        DPS’ Improved Tests Will Promote Student Achievement By Being More:                      H...
Efficient and Meaningful             • Efficient and meaningful results               and tests mean more teaching        ...
Connected and Personalized            • Connected and personalized tests              reflect curriculum and get          ...
Todays Objectives• Understanding the importance of assessments and the  critical role you play in communicating this• Back...
The Role of Stories• Messages need stories• For audiences to fully appreciate the value of district assessments,  it is cr...
Example     CLAIM: Assessments take less time and are easier to administer     through an online platform.       FACT: In ...
Activity 1: Give it a try
Where to CommunicateEvents                        Presentations                Network  Website       Meetings
Activity 2: Say the right thing
Recommended VocabularyTry This• DPS tests• State and district tests• “Help individual students”• “Help you help your child...
Recommended VocabularyTry This• Personalized• Tied to what students are taught in the classroom• Teachers can help parents...
Recommended VocabularyInstead of That• Assessment (especially with parents)• Acronyms and jargon• Specific tests’ name (es...
Keep In Mind• Think about what you say and how you say it• Put on your “instructional hat” (i.e. be a teacher) when  you a...
Questions?SE2
Message training without video slides 10.10
Message training without video slides 10.10
Message training without video slides 10.10
Message training without video slides 10.10
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Message training without video slides 10.10

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DPS Assessment

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Message training without video slides 10.10

  1. 1. DPS Assessment Communications Training October 10, 2011
  2. 2. About SE2• Communications firm that works on issues within the public arena• Expertise and significant experience in education• Numerous DPS projects• Hired by Accountability, Research and Evaluation office to lead communications about the value of assessments
  3. 3. Communication Objectives• Communicate that assessments provide meaningful results in a timely manner and explain their value• Show how teaching can be adjusted to meet the needs of the individual students based on assessments• Demonstrate that the district has listened to teacher concerns and criticizes and is selecting assessments that are easier and faster to administer• Reinforce the importance of evaluating teacher effectiveness in accurate and useful ways• Remind teachers and parents of the tools (e.g. portals) available to improve access to information about individual students
  4. 4. Todays Objectives• Articulate the importance of assessments and the critical role you play in communicating this message• Gather background information about the research the district has conducted over the past few months, understanding teachers and parents perceptions of assessments• Convey the main vision and goals to promote the value of assessments• Understand how and where to talk about these goals, and tools to help you do so effectively
  5. 5. Todays Objectives• Understanding the importance of assessments and the critical role you play in communicating this• Background information about the research the district Research – Summary has conducted over the past few months looking at teachers and parents’ perceptions of assessments• The main messages behind assessments• How and where to deliver these messages
  6. 6. Types of Research Conducted• Teacher focus groups• Parent focus groups• Teacher survey• Secondary research
  7. 7. Todays Objectives• Understanding the importance of assessments and the critical role you play in communicating this• Background information about the research the district Communications Strategy has conducted over the past few months looking at teachers and parents’ perceptions of assessments• The main messages behind assessments• How and where to deliver these messages
  8. 8. Consistency in CommunicationsSE2
  9. 9. Audience. • Values • Opinions • Knowledge • Behaviors / Likely action
  10. 10. What Teachers Care About• The district is developing and implementing helpful assessments that are easier and faster to use• The district has listened to their input regarding assessments and responded with assessments that are based on standards and align with classroom instruction• Assessments benefit the growth and overall achievement of individual students through progress monitoring and personalized information
  11. 11. What Parents Care About• The growth and achievement of their individual child• How they can help their child achieve• That their child is prepared for tests• What they hear from teachers
  12. 12. Assessment Communications Strategy• Focus on teachers• Parents depend on teachers for communications and understanding regarding academic performance• Teachers understanding is key for parent understanding – teachers are the messengers• This strategy lays the groundwork for LEAP• Additional resources and tools (e.g. new Parent Portal) for parents are not available yet
  13. 13. Todays Objectives• Understanding the importance of assessments and the critical role you play in communicating this• Background information about the research the district The Vision and Goals has conducted over the past few months looking at teachers and parents’ perceptions of assessments• The main messages behind assessments• How and where to deliver these messages
  14. 14. Context• DPS assessments are: o Developed through an intentional and purposeful process o Driven by teacher feedback o Focused on the ultimate goal of student achievement o In accordance with guidelines set by SB 10-191 o Part of 2011-2012 roll out of assessments in response to feedback o Part of a continuous process of updates and enhancements
  15. 15. The Vision
  16. 16. How and Why DPS’ Improved Assessments Will Promote Student Achievement By Being More: How Why Personalized   Efficient Promoting Individual   Student Achievement Meaningful   Connected  
  17. 17. Personalized • More frequent assessments measure individual student growth and progress, allowing teachers to evaluate and address students’ needs more precisely
  18. 18. Efficient • Administering assessments through an online platform takes less time and is easier, giving teachers more time with students and less time grading papers and entering data.
  19. 19. Meaningful • Assessments have improved reporting capabilities, producing faster results with clear graphs, so teachers can use the information in a timely and impactful way
  20. 20. Connected • Assessments align with standards and curriculum, providing an accurate and more complete picture of what a student should know each day
  21. 21. Parent Message Framework DPS’ Improved Tests Will Promote Student Achievement By Being More: How Why This Helps Why This Helps Teachers ParentsEfficient and   Meaningful Promoting IndividualConnected and   Personalized Student Achievement
  22. 22. Efficient and Meaningful • Efficient and meaningful results and tests mean more teaching time
  23. 23. Connected and Personalized • Connected and personalized tests reflect curriculum and get integrated into classroom instruction
  24. 24. Todays Objectives• Understanding the importance of assessments and the critical role you play in communicating this• Background information about the research the district Tools for Communicating has conducted over the past few months looking at teachers and parents’ perceptions of assessments• The main messages behind assessments• How and where to deliver these messages
  25. 25. The Role of Stories• Messages need stories• For audiences to fully appreciate the value of district assessments, it is critical that you provide them with examples• The general structure of effective message delivery is: o The claim is the compelling, high-level message o The fact is the specific action and method through which the message comes to fruition o The illustrative examples are actual stories and quotes that demonstrate the reality of the message being delivered
  26. 26. Example CLAIM: Assessments take less time and are easier to administer through an online platform. FACT: In order to better focus the time spent teaching, the district introduced K-5 computer-based ,adaptive reading assessments, which will be easier to administer, will take less time, and will be integrated into classroom instruction. ILLUSTRATIVE EXAMPLE 1: “Love it! It is about time we get a tool like this – quick, informative, manageable and data driven.” (Teacher) ILLUSTRATIVE EXAMPLE 2: “School was really fun today because we got to go to the computer lab and take a test.” (Elementary Student)
  27. 27. Activity 1: Give it a try
  28. 28. Where to CommunicateEvents Presentations Network Website Meetings
  29. 29. Activity 2: Say the right thing
  30. 30. Recommended VocabularyTry This• DPS tests• State and district tests• “Help individual students”• “Help you help your child”• Growth• Progress• Achievement• Connected to classroom curriculum• More accurate
  31. 31. Recommended VocabularyTry This• Personalized• Tied to what students are taught in the classroom• Teachers can help parents with the results and what to do with them• Test scores and grades go hand-in-hand• Faster results• Clear reports• Quick pulse checks to diagnose and adjust
  32. 32. Recommended VocabularyInstead of That• Assessment (especially with parents)• Acronyms and jargon• Specific tests’ name (especially with parents)• CSAP (now TCAP)• Frequent testing, more testing
  33. 33. Keep In Mind• Think about what you say and how you say it• Put on your “instructional hat” (i.e. be a teacher) when you are speaking• Remember that assessments are a work in progress; continue to talk to teachers, ISs, ARE, etc.• WE WANT TO HEAR YOUR FEEDBACK
  34. 34. Questions?SE2

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