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Service Design Network

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  • 179 presentations
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  • Lina Nilsson: Creative Leadership Lina Nilsson: Creative Leader... 3 months ago 2,033 views
  • Birgit Mager & Tina Weisser: 24 Success Factors for Brilliant Implementation Birgit Mager & Tina Weisser: ... 3 months ago 1,088 views
  • Tanvi Pande & Arnoud Bladergroen: Hacking Corporate Culture Tanvi Pande & Arnoud Bladergr... 3 months ago 817 views
  • Jaclyn Ap: 7 Steps to earn the right to design and deliver Jaclyn Ap: 7 Steps to earn th... 3 months ago 980 views
  • Ann Rich: The Slow Hunch - Cultivating Customer Centric Acceleration through Collaboration Ann Rich: The Slow Hunch - Cu... 3 months ago 925 views
  • Markus Hormess & Jakob Schneider: Doing is the hard part - 12 commandments of Service Design Markus Hormess & Jakob Schnei... 3 months ago 1,005 views
  • Alberta Soranzo: The Architecture of Change Alberta Soranzo: The Architec... 3 months ago 834 views
  • Tim Lucey: Delivering Meaningful Results For Citizens Tim Lucey: Delivering Meaning... 3 months ago 487 views
  • Kerry Bodine: Journey Managers - A key role for Service Delivery Kerry Bodine: Journey Manager... 3 months ago 714 views
  • SDGC18: Service Design Award Winner Presentations SDGC18: Service Design Award ... 4 months ago 1,032 views
  • Aileen Heinberg & Ankita Roy: Design Implementation with Behavioral Science Aileen Heinberg & Ankita Roy:... 4 months ago 1,207 views
  • Shirley Sarker & Tero Väänänen: Implementing service design at NHS Digital for delivery and beyond Shirley Sarker & Tero Väänäne... 4 months ago 834 views
  • Anna-Louisa Peeters & Peter Brook: An Agile-CX Transformation: getting ahead by harmonising two mindsets Anna-Louisa Peeters & Peter B... 4 months ago 1,275 views
  • Mileha Soneji: Design for Parkinsons patients Mileha Soneji: Design for Par... 4 months ago 390 views
  • Mauricio Manhães: Three Overarching Perspectives for Service Design Mauricio Manhães: Three Overa... 4 months ago 469 views
  • Floor Smit: Culture eats Service Design Strategy for breakfast Floor Smit: Culture eats Serv... 4 months ago 1,603 views
  • Marcel Stephan: Customer Experience.. but for an entire city Marcel Stephan: Customer Expe... 4 months ago 508 views
  • Ulla Jones & Tuomas Manninen: Uncharted Territory of Strategic Design Ulla Jones & Tuomas Manninen:... 4 months ago 483 views
  • Cathy Tobin: Servicing a Sea Change Cathy Tobin: Servicing a Sea ... 4 months ago 437 views
  • Patrick Quattlebaum: Let go of your ego Patrick Quattlebaum: Let go o... 4 months ago 429 views
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