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Verax OSS/BSS Suite - product presentation

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Verax OSS/BSS Suite is a complete "OSS/BSS in-a-box" service delivery platform (SDP) enabling Communication Service Providers to define, provision, monitor and bill services in convergent, multi-play environments.

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Verax OSS/BSS Suite - product presentation

  1. 1. Verax OSS/BSS Suite Complete "OSS/BSS in-a-box" solution for ISPs, MSPs, cable and telcos Copyright © Verax Systems. All rights reserved.DL228
  2. 2. About Verax OSS/BSS Suite Verax OSS/BSS Suite is a complete "OSS/BSS in-a-box" service delivery platform (SDP) enabling Communication Service Providers to define, provision, monitor and bill services in convergent, multi-play environments Copyright © Verax Systems. All rights reserved. 2
  3. 3. Verax Systems’ approach to OSS/BSS Complete, end-to-end, pre-integrated solution Off the shelf applications for shortest time- to-market Cost-effective: moderate license costs as well as hardware/software requirements Ease of use: first, user friendly OSS and BSS applications do not require top-notch expert knowledge Copyright © Verax Systems. All rights reserved. 3
  4. 4. Solutions delivered using the OSS/BSS Suite Provisioning for DSL, VoIP and HFC services Management of national Optical/IP/MPLS network Fiber optic link provisioning and network management End-to-end Data Center Management End-to-end Optical/ATM network management WiFi service provisioning and billing Provisioning and billing of applications in the SaaS model … and many others Copyright © Verax Systems. All rights reserved. 4
  5. 5. Verax OSS/BSS Suite vs. TMF OSS/BSS stack BSS Stack OSS Stack Customer Payment Typical operator applications Rating Confi- mgmt. gateways Fault Accounting guration Product Perfor- Billing Security mgmt. mance Inter- Business connect Intelligence Lifecycle Inventory C-EIR settlement (BI) Fraud mgmt. Fulfillment Provisio- (FM) ning Implemented & available Revenue BSS parts that are customer driven assurance Service and currently not or partially implemented (RA) assurance OSS parts that are customer driven and currently not or partially implemented Customer facing Network facing Copyright © Verax Systems. All rights reserved. 5
  6. 6. Verax OSS/BSS Suite vs. TMF OSS/BSS stack BSS Stack OSS Stack Customer Confi- Customer Payment Typical operator applications Rating mgmt. – Fault Confi- Accounting mgmt. gateways Fault guration Accounting BCC/TT (NMS) guration (NMS) (NMS/AAAM) Product Perfor- Billing Product Perfor- Security Billing mgmt. mance Security (BCC) mgmt. (PC) mance (NMS) (NMS) Inter- Business Business connect Intelligence Intelligence Lifecycle Inventory C-EIR settlement (AC +(BI) reports) Fraud Provisio- mgmt. Fulfillment Provisio- ning (FM) ning (PROV/AAAM) Implemented & available Revenue Service BSS parts that are customer driven assurance Service and currently not or partially implemented Assurance (RA) assurance (AC + reports) OSS parts that are customer driven and currently not or partially implemented Customer facing Network facing Copyright © Verax Systems. All rights reserved. 6
  7. 7. OSS/BSS Suite applications OSS BSS Trouble KPI Dashboard AAA Manager Ticketing Billing and Product Catalog Network Provisioning Customer Management Provisioning Care Self Care Portal System Inventory Network Element/Application Modules Workflow SOA communication bus Core platform User management Business reports engine System log Process management Security audit log Access right management Administrator Console Copyright © Verax Systems. All rights reserved. 7
  8. 8. Verax NMS (NMS & APM) Verax NMS is a highly scalable IP and other network management system (3GPP, SNMP, CORBA, TL1, Q3/CMIP) featuring full FCAPS (fault, configuration, accounting, performance, security) functionality and network visualization using maps: Reduction of downtime costs 360 view of IT infrastructure, networks and applications Reduction of issue resolution costs IT service improvement and the increase of customer satisfaction Copyright © Verax Systems. All rights reserved. 8
  9. 9. Trouble Ticketing (Helpdesk & SLA) Verax Trouble Ticketing is a comprehensive customer service and support management application automating and streamlining service desk and incident resolution process, and ensuring SLA (Service Level Agreements) compliance: Streamline IT and network operations, ensure SLA compliance and maximize applications and network uptimes Control incident resolution workflow Shorten incident resolution time Copyright © Verax Systems. All rights reserved. 9
  10. 10. AAA Manager AAA Manager (AM) is a GUI front-end allowing seamless management of multiple AAA servers such as Radius, Diameter and others: Graphically manage user groups and their attributes Observe and report user activity Define attribute templates for uniform provisioning Reduce probability of mistakes Easily manage nested attribute templates, e.g. WiMax attributes Copyright © Verax Systems. All rights reserved. 10
  11. 11. Workflow Verax Workflow is a complete BPM (Business Process Management) application enabling a uniform, manageable and process-oriented integration of IT systems, applications, and people: Interconnect disparate systems using J2EE, XML, Web services and other industry standards Automate business processes Update business processes easily and enable incremental roll-out Gain better visibility into business process performance Copyright © Verax Systems. All rights reserved. 11
  12. 12. Product Catalog Product catalog (PC) describes and manages operator’s product offering: Define product categories (e.g. WiFi, WiMax, hardware, SaaS applications and others) Create single purchase or recurring product items Define a fixed price or dynamically rated products Create regular and promotional product bundles containing mandatory and optional products Copyright © Verax Systems. All rights reserved. 12
  13. 13. Customer Care & Billing Customer Care and Billing (CCB) facilitates the billing of operators’ customers for services and products. It also provides “looking glass” functionality grouping all customer data from other applications: Manage customers, their services and subscriptions Retrieve billing data from various sources Issue invoices using flexible, fully configurable billing cycles View customer-raised and customer- related incidents and history Copyright © Verax Systems. All rights reserved. 13
  14. 14. Self Care Portal Self Pare portal (SCP) allows operators to reduce customer care and call center costs by allowing users to self-manage (e.g. activate new services): Improve customer communication: communicate news, events, new products and other information Reduce customer care costs Improve service with a service rating feature Improve cash flow by presenting outstanding payment information to customers Copyright © Verax Systems. All rights reserved. 14
  15. 15. KPI Dashboard KPI Dashboard enables automatic gathering and visual presentation of Key Performance Indicators (KPI) for increasing business efficiency and profitability: Rich graphical presentation of KPIs giving clear and up-to-date image of business condition Efficient decision making based on KPIs resulting in increasing business productivity Reduction of routine reporting costs via a fully automated data gathering process Copyright © Verax Systems. All rights reserved. 15
  16. 16. Administrator Console & core platform Administrator Console (AC) and the core platform are shared by all Verax applications and ensure centralized, unified management with enterprise-grade features such as fault tolerance, distributed processing, security, user management, reporting and others: Reduce operating costs via a centralized management console Ensure business continuity with a High Availability configuration Distributing processes on a cluster of cost-effective machines Quickly design and modify business reports Copyright © Verax Systems. All rights reserved. 16
  17. 17. Benefits Complete, integrated applications from network to billing that can be deployed together or separately and integrated with other systems via Enterprise Service Bus (ESB) Short time-to-market and deployment times Low operating cost and training fees Open for integration with other applications Low cost of ownership: can be deployed using free or commercial databases and operating systems Copyright © Verax Systems. All rights reserved. 17
  18. 18. For more information, please visit veraxsystems.com/en/products/ossbss Copyright © Verax Systems. All rights reserved. 18

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