Innovate, Learn, Deliver: Staying ahead in turbulent times

Opportunity …exploit the change Danger …survive the change Monday, 14 May 12

Source: IBM—Capitalizing on Complexity: 4 Insights from the Global Chief Executive Officer Study (2010) Monday, 14 May 12

Business models overturned Kodak Print journalism Music Movies Retail <<your vertical here>> publicphoto.org/animals/overturned-turtle/ Monday, 14 May 12

Business model innovation Management innovation Product innovation 6 h;p://www.ﬂickr.com/photos/ginozar Monday, 14 May 12

BUILD, MEASURE, LEARN ERIC RIES - THE LEAN STARTUP ....FRUSTRATINGLY NOT A THOUGHTWORKER : ( Monday, 14 May 12

Minimize TOTAL time through the loop IDEAS LEARN BUILD DATA CODE MEASURE LOOK FAMILIAR? ... IT’S THE TOTAL BIT THAT’S DIFFERENT Monday, 14 May 12

STOP WASTING PEOPLE’S TIME YOUR IDEAS SUCK, AT BEST A HYPOTHESIS...TEST YOUR ASSUMPTIONS Monday, 14 May 12

Monday, 14 May 12

NERDS ARE WAY COOL... AND HAVE CHANGED THE WAY WE THINK ABOUT DESIGN Monday, 14 May 12

NERDS, WITH WORDS... RAPID CONTINUOUS ITERATIVE JUST IN TIME COLLABORATIVE. EMERGENT FEEDBACK CYCLE TIME QUALITY VALUE DRIVEN AGILE LEAN SYSTEM THINKING TRANSFORMATION Monday, 14 May 12

DESIGN NERD TECH NERD Monday, 14 May 12

Balanced Teams Monday, 14 May 12

Case Studies controlSHIFT Monday, 14 May 12

Team owned and iterated the design (time-boxed) Monday, 14 May 12

Continuous Delivery Monday, 14 May 12

Continuous Deployment to the Cloud Monday, 14 May 12

Working in vertical slices http://www.ﬂickr.com/photos/carron Monday, 14 May 12

Working in vertical slices Monday, 14 May 12

controlSHIFT 35 Monday, 14 May 12

How do we help ordinary people to become successful campaigners? Monday, 14 May 12

Launch with GetUp! Monday, 14 May 12

Surgical Tools http://www.ﬂickr.com/photos/oskay/ Monday, 14 May 12

Continuous testing & automation Monday, 14 May 12

#1 7million+ Property Site Unique visits every month Monday, 14 May 12

iPhone App 12 weeks 800,000 inception to delivery downloads in less than 2 years Monday, 14 May 12

iPhone App x10 2,000 R.O.I event to web downloads per day #1 in the Top Free Lifestyle Apps category #19 in all Top Free Apps 4+ stars in 2010 Monday, 14 May 12

SHOWCASE PROJECT 5 Days - Delivery Team PLANNING STORY WRITING & ESTIMATION CUSTOMER 5 Days - Full Team EXPERIENCE HISTORY BUSINESS DRIVERS Monday, 14 May 12 PREPARATION

Experience Design Consulting Monday, 14 May 12

1. BUSINESS DRIVERS 2. PERSONAS 3. CUSTOMER JOURNEY 4. DESIGN CHALLENGES 5. LEARNING TO DRAW 6. EXPLORATORY SKETCHING 7. REFINEMENT SKETCHING 8. DESIGN SKETCHBOARD 9. SELECT, BUILD, REFINE Monday, 14 May 12

Experience Design Consulting h;p://vimeo.com/17067825 h;p://vimeo.com/album/1479086 Monday, 14 May 12

Experience Design Consulting Monday, 14 May 12

I KNOW WHAT YOU’RE THINKING Monday, 14 May 12

I KNOW WHAT YOU’RE THINKING IT’S GOING TO BE CRAP Monday, 14 May 12

PROPOSITION NOT EXECUTION THE BEST DESIGN BRIEF YOU WILL EVER GET Monday, 14 May 12

DESIGNERS ARE STILL NEEDED TO... DESIGN THE THING Monday, 14 May 12

Sketchboard Prototype & Test Design BluePrint Monday, 14 May 12

AGILE BUILD INCREMENTAL & ITERATIVE Monday, 14 May 12

YOU HAVE TIME! YOU DON’T NEED IT ALL DONE UPFRONT JUST ENOUGH, JUST IN TIME. Monday, 14 May 12

3-5 days Monday, 14 May 12

2-3 weeks Monday, 14 May 12

Iteration 0&1 + 2-4 weeks Monday, 14 May 12

R1 12-16 weeks Monday, 14 May 12

R2 Monday, 14 May 12

Technology-led Innovation Monday, 14 May 12

“Most projects are about six or seven total. We believe in small teams because we believe they are more efﬁcient, and speed is something that's incredibly important to us. It's also important to note that decisions are made by those teams...There's always a designer...There's almost always also a researcher...We also have engineers - usually between one and four... And then product managers” Monday, 14 May 12

Bonus Secret Squirrel case study Monday, 14 May 12

Secret biotech coolness... no joke Monday, 14 May 12

What does a hoverboard look like? build it and see http://www.ﬂickr.com/photos/thewamphyri/ Monday, 14 May 12

Cloud and Continuous Delivery during Dev focuses the product owners <<graphics coming>> Cloud deployment creates urgency http://www.ﬂickr.com/photos/mike-p Monday, 14 May 12

CRAFT Paying attention to quality, working fast, and getting your hands dirty Monday, 14 May 12

A Framework for Innovation People, process, and technology http://www.ﬂickr.com/photos/wonderlane Monday, 14 May 12

A Framework for Innovation People, process, and technology Interdisciplinary Co-located Craft http://www.ﬂickr.com/photos/wonderlane Monday, 14 May 12

A Framework for Innovation People, process, and technology Rough sketches Start building Evolve http://www.ﬂickr.com/photos/wonderlane Monday, 14 May 12

A Framework for Innovation People, process, and technology Continuous Cloud Quality http://www.ﬂickr.com/photos/wonderlane Monday, 14 May 12

A Framework for Innovation http://www.ﬂickr.com/photos/wonderlane Monday, 14 May 12

A Framework for Innovation Does your business have one? If not... Start the conversation Ask the right questions Build something Learn! http://www.ﬂickr.com/photos/wonderlane Monday, 14 May 12

98 Monday, 14 May 12

Innovate, Learn, Deliver: Staying ahead in turbulent times

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