1. ©
2011,
ThoughtWorks
Australia
Pty
Ltd
Monday, 14 May 12

2. Innovate, Learn, Deliver
Staying ahead in turbulent times
Building a repeatable innovation framework
©
2011,
ThoughtWorks
Australia
Pty
Ltd
Monday, 14 May 12

3. Opportunity
…exploit the change
Danger
…survive the change
Monday, 14 May 12

4. Source: IBM—Capitalizing on Complexity: 4
Insights from the Global Chief Executive Officer Study (2010)
Monday, 14 May 12

5. Business models overturned
Kodak
Print journalism
Music
Movies
Retail
<<your vertical here>>
publicphoto.org/animals/overturned-turtle/
Monday, 14 May 12

6. Business model innovation
Management innovation
Product innovation
6
h;p://www.flickr.com/photos/ginozar
Monday, 14 May 12

7. BUILD, MEASURE, LEARN
ERIC RIES - THE LEAN STARTUP ....FRUSTRATINGLY NOT A THOUGHTWORKER : (
Monday, 14 May 12

8. Minimize TOTAL time through the loop
IDEAS
LEARN BUILD
DATA CODE
MEASURE
LOOK FAMILIAR? ... IT’S THE TOTAL BIT THAT’S DIFFERENT
Monday, 14 May 12

9. STOP
WASTING
PEOPLE’S
TIME
YOUR IDEAS SUCK, AT BEST A HYPOTHESIS...TEST YOUR ASSUMPTIONS
Monday, 14 May 12

10. Monday, 14 May 12

11. NERDS
ARE WAY COOL...
AND HAVE CHANGED THE WAY WE THINK ABOUT DESIGN
Monday, 14 May 12

12. NERDS, WITH WORDS...
RAPID CONTINUOUS ITERATIVE
JUST IN TIME COLLABORATIVE.
EMERGENT FEEDBACK CYCLE
TIME QUALITY VALUE DRIVEN
AGILE LEAN SYSTEM THINKING
TRANSFORMATION
Monday, 14 May 12

13. DESIGN NERD TECH NERD
Monday, 14 May 12

14. Balanced Teams
Monday, 14 May 12

15. Innovate, Learn, Deliver
Staying ahead in turbulent times
Building a repeatable innovation framework
©
2011,
ThoughtWorks
Australia
Pty
Ltd
Monday, 14 May 12

16. Case Studies
controlSHIFT
Monday, 14 May 12

17. Monday, 14 May 12

18. Monday, 14 May 12

19. Monday, 14 May 12

20. Monday, 14 May 12

21. Monday, 14 May 12

22. Monday, 14 May 12

23. Monday, 14 May 12

24. Monday, 14 May 12

25. Monday, 14 May 12

26. Team owned and iterated
the design
(time-boxed)
Monday, 14 May 12

27. Monday, 14 May 12

28. Continuous Delivery
Monday, 14 May 12

29. Continuous Deployment to the Cloud
Monday, 14 May 12

30. Working in vertical slices
http://www.flickr.com/photos/carron
Monday, 14 May 12

31. Working in vertical slices
Monday, 14 May 12

32. Working in vertical slices
Monday, 14 May 12

33. Working in vertical slices
Monday, 14 May 12

34. Working in vertical slices
Monday, 14 May 12

35. controlSHIFT
35
Monday, 14 May 12

36. How do we help ordinary
people to become successful
campaigners?
Monday, 14 May 12

37. Monday, 14 May 12

38. Monday, 14 May 12

39. Monday, 14 May 12

40. Monday, 14 May 12

41. Monday, 14 May 12

42. Monday, 14 May 12

43. Monday, 14 May 12

44. Monday, 14 May 12

45. Monday, 14 May 12

46. Monday, 14 May 12

47. Launch with GetUp!
Monday, 14 May 12

48. Monday, 14 May 12

49. Monday, 14 May 12

50. Monday, 14 May 12

51. Surgical Tools
http://www.flickr.com/photos/oskay/
Monday, 14 May 12

52. Continuous testing & automation
Monday, 14 May 12

53. Monday, 14 May 12

54. #1 7million+
Property Site Unique visits every month
Monday, 14 May 12

55. iPhone App
12 weeks 800,000
inception to delivery downloads in less than
2 years
Monday, 14 May 12

56. iPhone App
x10 2,000
R.O.I event to web downloads per day
#1 in the Top Free Lifestyle Apps category
#19 in all Top Free Apps
4+ stars in 2010
Monday, 14 May 12

57. SHOWCASE
PROJECT
5 Days - Delivery Team
PLANNING
STORY WRITING
& ESTIMATION
CUSTOMER
5 Days - Full Team
EXPERIENCE
HISTORY
BUSINESS DRIVERS
Monday, 14 May 12
PREPARATION

58. Experience Design Consulting
Monday, 14 May 12

59. 1. BUSINESS DRIVERS 2. PERSONAS 3. CUSTOMER JOURNEY
4. DESIGN CHALLENGES 5. LEARNING TO DRAW 6. EXPLORATORY SKETCHING
7. REFINEMENT SKETCHING 8. DESIGN SKETCHBOARD 9. SELECT, BUILD, REFINE
Monday, 14 May 12

60. 1. BUSINESS DRIVERS 2. PERSONAS 3. CUSTOMER JOURNEY
4. DESIGN CHALLENGES 5. LEARNING TO DRAW 6. EXPLORATORY SKETCHING
7. REFINEMENT SKETCHING 8. DESIGN SKETCHBOARD 9. SELECT, BUILD, REFINE
Monday, 14 May 12

61. Experience Design Consulting
h;p://vimeo.com/17067825
h;p://vimeo.com/album/1479086
Monday, 14 May 12

62. Experience Design Consulting
Monday, 14 May 12

63. Monday, 14 May 12

64. I KNOW WHAT YOU’RE
THINKING
Monday, 14 May 12

65. I KNOW WHAT YOU’RE
THINKING
IT’S GOING TO BE
CRAP
Monday, 14 May 12

66. PROPOSITION
NOT
EXECUTION
THE BEST DESIGN BRIEF YOU WILL EVER GET
Monday, 14 May 12

67. DESIGNERS ARE STILL NEEDED TO...
DESIGN THE
THING
Monday, 14 May 12

68. Sketchboard
Prototype
& Test
Design BluePrint
Monday, 14 May 12

69. AGILE BUILD
INCREMENTAL & ITERATIVE
Monday, 14 May 12

70. YOU HAVE
TIME!
YOU DON’T NEED IT ALL DONE UPFRONT
JUST ENOUGH, JUST IN TIME.
Monday, 14 May 12

71. 3-5 days
Monday, 14 May 12

72. 2-3 weeks
Monday, 14 May 12

73. Iteration
0&1
+ 2-4 weeks
Monday, 14 May 12

74. R1
12-16 weeks
Monday, 14 May 12

75. R2
Monday, 14 May 12

76. Monday, 14 May 12

77. Monday, 14 May 12

78. Monday, 14 May 12

79. Monday, 14 May 12

80. Monday, 14 May 12

81. Monday, 14 May 12

82. Technology-led
Innovation
Monday, 14 May 12

83. Monday, 14 May 12

84. Monday, 14 May 12

85. “Most projects are about six or seven total. We believe in small teams
because we believe they are more efficient, and speed is something that's incredibly
important to us. It's also important to note that decisions are made by those
teams...There's always a designer...There's almost always also a
researcher...We also have engineers - usually between one and four... And
then product managers”
Monday, 14 May 12

86. Bonus Secret Squirrel case study
Monday, 14 May 12

87. Secret biotech coolness... no joke
Monday, 14 May 12

88. What does a hoverboard look like?
build it and see
http://www.flickr.com/photos/thewamphyri/
Monday, 14 May 12

89. Cloud and Continuous Delivery during
Dev focuses the product owners
<<graphics coming>>
Cloud deployment creates urgency
http://www.flickr.com/photos/mike-p
Monday, 14 May 12

90. CRAFT
Paying attention to quality, working fast, and getting your hands dirty
Monday, 14 May 12

91. Innovate, Learn, Deliver
Staying ahead in turbulent times
Building a repeatable innovation framework
©
2011,
ThoughtWorks
Australia
Pty
Ltd
Monday, 14 May 12

92. A Framework for Innovation
People, process, and technology
http://www.flickr.com/photos/wonderlane
Monday, 14 May 12

93. A Framework for Innovation
People, process, and technology
Interdisciplinary
Co-located
Craft
http://www.flickr.com/photos/wonderlane
Monday, 14 May 12

94. A Framework for Innovation
People, process, and technology
Rough sketches
Start building
Evolve
http://www.flickr.com/photos/wonderlane
Monday, 14 May 12

95. A Framework for Innovation
People, process, and technology
Continuous
Cloud
Quality
http://www.flickr.com/photos/wonderlane
Monday, 14 May 12

96. A Framework for Innovation
http://www.flickr.com/photos/wonderlane
Monday, 14 May 12

97. A Framework for Innovation
Does your business have one? If not...
Start the conversation
Ask the right questions
Build something
Learn!
http://www.flickr.com/photos/wonderlane
Monday, 14 May 12

98. 98
Monday, 14 May 12

99. Experience Design Consulting
©
2011,
ThoughtWorks
Australia
Pty
Ltd
Monday, 14 May 12