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Striving for                              Imprefection          •                      Scott “Q” Marcus          •        ...
Questionnaire Results Your Attitude                 Extremely Upbeat                       10%            Average         ...
Questionnaire Results Co-Workers’                              Extremely Upbeat                                    3%     ...
Questionnaire Results Others’ Attitude                    Extremely Upbeat                          1%                    ...
Attitude Talks                          Verbal                            7%                               Use of Voice   ...
Attitude Trends           Increasing Workloads 4.9           Getting More Results 3.2           Improved Training 3.1     ...
Attitude Causes            Increasing Workloads            Personal Health            Home Life            Management     ...
Attitude Beliefs           We Control our own Attitude           Attitude is a Habit           Learned Choice             ...
Attitude               Complex interaction                          between feelings and beliefsTuesday, April 12, 2011
STRESS ZONE                                   3. Conscious              4. Unconscious                                   C...
Stress Symptoms               ✤ Negative Thinking    ✤ Health Problems               ✤ Lack of Motivation   ✤ Poor Decisio...
The Zebra Rule          It is impossible to            “drop” a habit.                                   You replace it wi...
Making Change                    Problems:   Solutions:                    ✦ Fear      ✦ Slower Beats Never               ...
I	  bet	  living	  in	  a	  nudist	  colony	                     takes	  all	  the	  fun	  out	  of	                     H...
✦   You have all the tools you need to accomplish whatever             you want.         ✦   You always have another choic...
Do 1 Thing                           Make it Small                          Focus on Today                          Think ...
Striving for                              Imprefection          •                      Scott “Q” Marcus          •        ...
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Striving for Imprefection for the Municipal Clerks Assocation of New Jersey

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A presentation delivered in April, 2011 in Atlantic City for the Municipal Clerks Association of New Jersey on how to change our attitude to communicate better. (All photos are from the Commons Project and are from historical New Jersey.)

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Striving for Imprefection for the Municipal Clerks Assocation of New Jersey

  1. 1. Striving for Imprefection • Scott “Q” Marcus • www.ThisTimeIMeanIt.com • 707.442.6243 www.facebook.com/scottqmarcus • @ThisTimeIMeanItTuesday, April 12, 2011
  2. 2. Questionnaire Results Your Attitude Extremely Upbeat 10% Average 19% Below Average 1% 79% Pretty Good 69% 2Tuesday, April 12, 2011
  3. 3. Questionnaire Results Co-Workers’ Extremely Upbeat 3% Average 36% Pretty Good 52% Below Average 49% 10% Extremely Poor 1% 3Tuesday, April 12, 2011
  4. 4. Questionnaire Results Others’ Attitude Extremely Upbeat 1% Below Average 12% Pretty Good 30% 31% Average 57% 4Tuesday, April 12, 2011
  5. 5. Attitude Talks Verbal 7% Use of Voice 38% 93% Non Verbal 55% Albert Mehrabian [Nonverbal Communication (Chicago: Aldine-Atherton, 1972)] 5Tuesday, April 12, 2011
  6. 6. Attitude Trends Increasing Workloads 4.9 Getting More Results 3.2 Improved Training 3.1 Improved Management 2.7 Improved Attitude 2.1 6Tuesday, April 12, 2011
  7. 7. Attitude Causes Increasing Workloads Personal Health Home Life Management 7Tuesday, April 12, 2011
  8. 8. Attitude Beliefs We Control our own Attitude Attitude is a Habit Learned Choice 8Tuesday, April 12, 2011
  9. 9. Attitude Complex interaction between feelings and beliefsTuesday, April 12, 2011
  10. 10. STRESS ZONE 3. Conscious 4. Unconscious Competence Competence > > > Competence > > > “Action or thought “Learning” “Skilled” done repeatedly - without analysis - in order to simplify 2. Conscious 1. Unconscious Incompetence or ease one’s life.” Incompetence “Aware” “Oblivious” < < < Consciousness < < < HabitsTuesday, April 12, 2011
  11. 11. Stress Symptoms ✤ Negative Thinking ✤ Health Problems ✤ Lack of Motivation ✤ Poor Decision MakingTuesday, April 12, 2011
  12. 12. The Zebra Rule It is impossible to “drop” a habit. You replace it with a counterproductive one.Tuesday, April 12, 2011
  13. 13. Making Change Problems: Solutions: ✦ Fear ✦ Slower Beats Never ✦ Force ✦ Success = MTTN ✦ Pain ✦ Small Steps Repeated ✦ No Big ButsTuesday, April 12, 2011
  14. 14. I  bet  living  in  a  nudist  colony   takes  all  the  fun  out  of   Halloween.  -­‐Age  13 Examples of AttitudeTuesday, April 12, 2011
  15. 15. ✦ You have all the tools you need to accomplish whatever you want. ✦ You always have another choice. ✦ There is no such thing as “failure,” merely “feedback.” ✦ There is positive intention behind every behavior. ✦ The road map is not the terrain. LessonsTuesday, April 12, 2011
  16. 16. Do 1 Thing Make it Small Focus on Today Think “1st”Tuesday, April 12, 2011
  17. 17. Striving for Imprefection • Scott “Q” Marcus • www.ThisTimeIMeanIt.com • 707.442.6243 www.facebook.com/scottqmarcus • @ThisTimeIMeanItTuesday, April 12, 2011

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