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@Steinsky @jobrodie


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@Steinsky @jobrodie

  1. 1. @steinsky @scottkeir Response to tweet Correction to tweet Further remarks
  2. 2. Long-term Goal <ul><li>To respond to the tweet sufficiently
  3. 3. To explore whether pdfs are the only methods of responding </li></ul>
  4. 4. Customer Wishes <ul><li>@steinsky satisfied
  5. 5. Understands message </li></ul>
  6. 6. Fulfilling Customer Needs <ul><li>Tweet understood </li></ul>
  7. 7. Cost Analysis <ul><li>Free </li></ul>
  8. 8. Strengths and Advantages <ul><li>Quick </li></ul>
  9. 9. Next Steps of Action <ul><li>Express love for @steinsky's tweet
  10. 10. State that pages 6 and 7 were missing
  11. 11. Ensure @jobrodie sees </li></ul>